Shipping to and from Indonesia

Your complete guide to shipping to and from Indonesia. Find the right route, get Maersk office locations, discover local solutions, payment options and more.

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Export

Get up-to-date local information about export procedures and restrictions, demurrage and detention, container drop-offs and more.

Shipping should be easy

That is why we make it easy to manage your shipments online. From finding a price and making bookings to submitting documents and tracking cargo.

Click here for simple guidance or
Click here for illustrated guidance.

SPOT Information

You wouldn't accept complex booking, overbooking nor price uncertainty. So why do it in shipping? Introducing Maersk Spot with loading guarantee, easy online booking and a fixed price at booking.

Click to see the overview and how to book
Click to see the FAQ
Click to see the Terms for Spot Booking and other Terms.

Advisories produced before last 3 months are archived, please contact your local office representative for more information.

Export Advisory	Effective Date	See Full Advisory
Export Advisory WEB GUIDANCE	Effective Date -	See Full Advisory Click here
Export Advisory Maersk Indonesia - Counter schedule	Effective Date July 27, 2021	See Full Advisory Click here
Export Advisory Guidance how to request extend closing late coming (Jakarta port)	Effective Date July 27, 2021	See Full Advisory Click here
Export Advisory Schedule change of RIO CADIZ 130N (Export) - Update 1	Effective Date July 22, 2021	See Full Advisory Click here
Export Advisory Schedule change of Conti Canberra 129N (Export) - Update 2	Effective Date July 22, 2021	See Full Advisory Click here
Export Advisory Schedule change of MERATUS GORONTALO 129N (export) - Update 1	Effective Date July 21, 2021	See Full Advisory Click here
Export Advisory Schedule change of Conti Canberra 129N (Export) - Update 1	Effective Date July 21, 2021	See Full Advisory Click here
Export Advisory Schedule change of FOLEGANDROS 127N (Export) - Update 2	Effective Date July 16, 2021	See Full Advisory Click here
Export Advisory Update 2 – Schedule change of CONTI DARWIN 128N (Export)	Effective Date July 15, 2021	See Full Advisory Click here
Export Advisory Schedule change of SEASPAN LUMACO 128N (Export) - Update 1	Effective Date July 14, 2021	See Full Advisory Click here
Export Advisory Schedule change of MAERSK ATLANTIC 129N (Export) - Update 1	Effective Date July 13, 2021	See Full Advisory Click here
Export Advisory Schedule change of CONTI DARWIN 128N (Export) - Update 1	Effective Date July 13, 2021	See Full Advisory Click here
Export Advisory Schedule change of MERATUS GORONTALO 128N (Export) - Update 2	Effective Date July 12, 2021	See Full Advisory Click here
Export Advisory Depot Schedule July - PPKM and July Holiday (IED ADHA)	Effective Date July 12, 2021	See Full Advisory Click here
Export Advisory Maersk has a new direct phone line	Effective Date July 12, 2021	See Full Advisory Click here
Export Advisory HS Code mandatory for destination Russia	Effective Date July 12, 2021	See Full Advisory Click here
Export Advisory Update 1 - Schedule change of FOLEGANDROS 127N (Export)	Effective Date July 08, 2021	See Full Advisory Click here
Export Advisory Shipper’s Own Container(s) – Iranian Containers	Effective Date July 07, 2021	See Full Advisory Click here
Export Advisory Update 1 – Schedule change of MERATUS GORONTALO 128N (Export)	Effective Date July 07, 2021	See Full Advisory Click here
Export Advisory Schedule change of FILOTIMO 127B & FILOTIMO 128B (Export) - Update 3	Effective Date July 07, 2021	See Full Advisory Click here
Export Advisory Update 1 - Schedule change of FILOTIMO 127B & FILOTIMO 128B (Export)	Effective Date July 06, 2021	See Full Advisory Click here
Export Advisory Schedule change of ANDROUSA 127N (Export) - Update 1	Effective Date July 05, 2021	See Full Advisory Click here
Export Advisory Schedule change of FILOTIMO 127B & FILOTIMO 128B (Export) - Update 1	Effective Date July 05, 2021	See Full Advisory Clcik here
Export Advisory Changes of procedure – Assigned Pick Up depo on Booking confirmation (Export)	Effective Date July 05, 2021	See Full Advisory Click here
Export Advisory Schedule change of MERATUS GORONTALO 127N (Export) - Update 1	Effective Date 02-July-2021	See Full Advisory Click here
Export Advisory Schedule change of MCC NANJING 127B (Export) - Update 1	Effective Date July 01, 2021	See Full Advisory Click here
Export Advisory Schedule change of WIDE JULIET 126N (Export) – Update 1	Effective Date June 30, 2021	See Full Advisory Click here
Export Advisory Schedule change of GSL VINIA 126N (Export) - Update 1	Effective Date June 29, 2021	See Full Advisory Click here
Export Advisory Advance Cargo Information Declaration for the cargo arriving in Egypt	Effective Date June 29, 2021	See Full Advisory Click here
Export Advisory Important change about Booking submission 8 weeks prior to ETD	Effective Date June 29, 2021	See Full Advisory Click here
Export Advisory Schedule change of JPO PISCES 126N (Export) - Update 1	Effective Date June 28, 2021	See Full Advisory Click here
Export Advisory Schedule change of NAVIOS LAPIS 125A (Export) - Update 1	Effective Date June 25, 2021	See Full Advisory Click here
Export Advisory Schedule change of MAERSK MONGLA 126B (Export) - Update 1	Effective Date June 24, 2021	See Full Advisory Click here
Export Advisory Schedule change of WIDE JULIET 125N (Export) - Update 2	Effective Date June 23, 2021	See Full Advisory Click here
Export Advisory Cancellation equipment fee	Effective Date June 23, 2021	See Full Advisory Click here
Export Advisory Schedule change of WIDE JULIET 125N (Export) - Update 1	Effective Date June 23, 2021	See Full Advisory Click here
Export Advisory Refresher of No VGM No Load Policy	Effective Date June 22, 2021	See Full Advisory Click here
Export Advisory Schedule change of TINA I 125N (Export) - Update 1	Effective Date June 22, 2021	See Full Advisory Click here
Export Advisory New Policy for invoicing Demurrage and Detention Charges for Import Longstanding Containers	Effective Date June 21, 2021	See Full Advisory Click here
Export Advisory Schedule change of OLIVIA 125N (Export) Update 1	Effective Date June 21, 2021	See Full Advisory Click here
Export Advisory Schedule change of RIO CADIZ 125N (Export) - Update 1	Effective Date June 21, 2021	See Full Advisory Click here
Export Advisory Important Change about Booking Submission 8 weeks prior to ETD	Effective Date June 15, 2021	See Full Advisory Click here
Export Advisory Update 1 – schedule change of TORRES STRAIT 125N & WIDE JULIET 125N (export)	Effective Date June 14, 2021	See Full Advisory Click here
Export Advisory Update 1 - Schedule change of FESCO ASKOLD 124N (Export)	Effective Date June 11, 2021	See Full Advisory Click here
Export Advisory Update 1 – schedule change of SEASPAN LUMACO 124N (export)	Effective Date June 11, 2021	See Full Advisory Click here
Export Advisory UPDATE 1 – SCHEDULE CHANGE OF ALS CERES 123N (EXPORT)	Effective Date June 8, 2021	See Full Advisory Click here
Export Advisory Great journeys start with clear Shipping Instructions - Presenting the new Shipping Instruction experience*	Effective Date June 4, 2021	See Full Advisory Click here
Export Advisory Guidance – Set Containers Pick Up Date	Effective Date June 4, 2021	See Full Advisory Click here
Export Advisory Advance Cargo Information Declaration for the cargo arriving in Egypt	Effective Date June 1, 2021	See Full Advisory Click here
Export Advisory Easy way to find Indonesia Vessel’s ETD, CY Open Closing, ATD data	Effective Date May 31, 2021	See Full Advisory Click here
Export Advisory Tick consolidate request - Process update	Effective Date May 10 2021	See Full Advisory Click here
Export Advisory Depot, Counter, Customer Service Phone Line - EID MUBARAK HOLIDAY 2021 (Update 2)	Effective Date May 6 2021	See Full Advisory Click here
Export Advisory Easier and faster way to manage dispute - How to raise & track dispute in MyFinance	Effective Date Apr 29, 2021	See Full Advisory Click here
Export Advisory HS6 Code Requirement - Jebel Ali, UAE	Effective Date Mar 30, 2021	See Full Advisory Click here
Export Advisory Instant Online - Booking Amendments (Indonesia)	Effective Date Mar 21, 2021	See Full Advisory Click here
Export Advisory ePayment – Additional Bank Partner BNI and BRI	Effective Date Mar 8, 2021	See Full Advisory Click here
Export Advisory No More Business New Policy and Process	Effective Date Feb 25, 2021	See Full Advisory Click here
Export Advisory Indonesia - New Format of Switch BL Request Letter	Effective Date Feb 04, 2021	See Full Advisory Click here
Export Advisory Indonesia Export Detention Calculation Revision	Effective Date Jan 20, 2021	See Full Advisory Click here
Export Advisory New Duty Stamp Fee (Tarif Bea Materai) IDR 10.000	Effective Date Jan 4, 2021	See Full Advisory Click here
Export Advisory MATCHBOX Exchange - Instant container reuse and exchange online platform	Effective Date Dec 28, 2020	See Full Advisory Click here
Export Advisory Payment Information	Effective Date Dec 21, 2020	See Full Advisory Click here
Export Advisory Amendment fee, cancellation fee, no-show fee and compensation fee adjustment notice for Asia Pacific export trades and Oceania export trades on Maersk Spot bookings	Effective Date Nov 06, 2020	See Full Advisory Click here
Export Advisory How to Request Non Operating Reefer Container During Booking Submission	Effective Date Oct 13, 2020	See Full Advisory Click here
Export Advisory Implementation of Premium Quality Container (PQC) for the Scope - Indonesia to World	Effective Date Postponed	See Full Advisory Click here
Export Advisory Steps to prepare for Maersk Spot – US trades version 1.0	Effective Date Oct 12, 2020	See Full Advisory Click here
Export Advisory Maersk \| Open Acceptance at Dili, Timor Leste	Effective Date Oct 05, 2020	See Full Advisory Click here
Export Advisory E-BL (Electronic Bill of Lading) Print your OBL anytime, anywhere	Effective Date Sept 17, 2020	See Full Advisory Click here
Export Advisory EPAYMENT: Fast & Easy Payment Solution	Effective Date Aug 6, 2020	See Full Advisory Click Here
Export Advisory ‘Pending Advance Manifest Requisites Fees’ for US/Canada bound cargo	Effective Date July 6, 2020	See Full Advisory Click here
Export Advisory Maersk Germany - Multi HS Code Declaration on SI	Effective Date June 17, 2020	See Full Advisory Click here
Export Advisory Refresher of Weight discrepancy fee Policy	Effective Date June 10, 2020	See Full Advisory Click here
Export Advisory Shipping Instruction & VGM Submission	Effective Date June 8, 2020	See Full Advisory Click here
Export Advisory Mandatory HS code - UAE	Effective Date June 8, 2020	See Full Advisory Click here
Export Advisory Introduction of Out-Of-Gauge Misdeclaration Fee	Effective Date June 5, 2020	See Full Advisory Click here
Export Advisory Late Coming Request Procedure	Effective Date June 5, 2020	See Full Advisory Click here
Export Advisory Maersk Indonesia New Service in Makassar Indonesia	Effective Date June 2, 2020	See Full Advisory Click here
Export Advisory Payer Amendment of Longstanding at Destination	Effective Date May 19, 2020	See Full Advisory Click here
Export Advisory Introduction of Weight Discrepancy Fee	Effective Date April 24, 2020	See Full Advisory Click here
Export Advisory SOLAS VGM Requirement	Effective Date April 20, 2020	See Full Advisory Click here
Export Advisory Detention In Transit (DIT) Process (Maersk Web Site)	Effective Date April 7, 2020	See Full Advisory Click here
Export Advisory Free time & Detention Fee Implementation for Export OFF DOCK, CFS & SD Shipment	Effective Date April 6, 2020	See Full Advisory Click here
Export Advisory Panama Canal Charge Implementation	Effective Date April 1, 2020	See Full Advisory Click here
Export Advisory VGM Tariff at NPCT1 Terminal Jakarta – Shipment from Outport	Effective Date March 17, 2020	See Full Advisory Click here
Export Advisory No VGM No Load Policy	Effective Date March 13, 2020	See Full Advisory Click here
Export Advisory Implementation of Premium Quality Container (PQC) for the Scope – Indonesia to World	Effective Date Postponed	See Full Advisory Click here
Export Advisory Increase in Documentation Fee Origin (ODF) for the Scope – Indonesia to World	Effective Date March 1, 2020	See Full Advisory Click here
Export Advisory Increase in Export Service (EXP) for Seal Fee for the Scope – Indonesia to World	Effective Date March 1, 2020	See Full Advisory Click here
Export Advisory Indonesia: Increase tariff charges of Export Free time	Effective Date March 1, 2020	See Full Advisory Click here
Export Advisory Over Payload Container Advisory	Effective Date February 18, 2020	See Full Advisory Click here
Export Advisory HS Code Information in the Shipping Instruction for cargo to/via Netherlands	Effective Date February 15, 2020	See Full Advisory Click here
Export Advisory HS Code Information in the Shipping Instruction for cargo to/via Belgium	Effective Date February 15, 2020	See Full Advisory Click here
Export Advisory SHIPPING INSTRUCTION MANDATORY DETAILS List	Effective Date November 2019	See Full Advisory Click here
Export Advisory Introducing Misdeclaration Fee	Effective Date August 22, 2019	See Full Advisory Click here
Export Advisory Maersk Indonesia - PEB Format	Effective Date Feb 13, 2019	See Full Advisory Click here

As one of efforts to minimize physical interactions & the spread of COVID-19, Maersk Indonesia will enforce full usage of the “Electronic Bill of Lading” access to all customers who use Original Bill of Lading (OBL) documents. By utilizing this feature, customers will no longer need to come to Maersk counter for printing the OBL (1st issuance). Customers can directly print documents with Secure Paper anytime and from anywhere.

Customers who always use the Seawaybill document type, are not required to register for E-BL access (Seawaybill has automatically been uploaded to the website & does not require Secure Paper for printing - You can print directly from your site by using white paper in A4 size & no need to go to Maersk counter).

Benefits

Customers can directly print OBL via the web (web printing access) anytime & anywhere.
FREE OF CHARGE for registration as well as with the Secure Paper (provided by Maersk)
Save more time & money. No need to come to Maersk counter for printing OBL (no need to queue & pay IDR 400,000 for one-time print - 1st issuance) anymore.

Click here to see the advisory.

How to register?

In order to get the access, please fill the web printing access agreement

Download EBL Agreement Form

DOCX (43KB)

At the first page, fill in the required data

company name
customer code
complete address (street name & number, house/building name & number, floor, block/kavling, city, province, postal code)
username that will be granted the printing access

At the last page, use IDR 10.000 (ten thousands rupiah) duty stamp (materai), signature, company stamp, signatory person name & company name
Send the SCAN (SOFT FILE) complete document & SCAN of Company’s NPWP (Nomor Pokok Wajib Pajak) in PDF file through email id.export@maersk.com. Once your data has been checked & validated, you will get approval to proceed further.
After get confirmation from us, you can send the HARD COPY to our office
- PT. Pelayaran Bintang Putih as Agent for MAERSK
  Menara Batavia 15th floor
  Jl. KH Mas Mansyur, Kav. 126
  Jakarta 10220 – Indonesia
  Attention : Ms. Diana Christina
We will back to you 1x24 hours after receive the hard copy & give the review confirmation of your submission.

Note:

If you send the hardcopy without notifying us, your submission can be potentially rejected due to data discrepancy.
Any data changing as per 1st page of agreement, you need to resend the agreement with latest update data.
If technical reasons (for example, difficulty in printing etc.) require printing more than it should be, the customer must have the written authority of Maersk. Customers must submit a hardcopy / printed Letter of Indemnity (LOI) on white paper with duty stamp IDR 10.000 (ten thousands rupiah), signed by Registered User & company authorities, to Maersk counter or parties appointed by Maersk.
Letter of Indemnity (LOI) will not required for the process of revisions / amendments of the Original BL, however the customer still has to return the full set of the old OBL.

Letter of Indemnity (LOI)

DOC (29KB)

How to Pick Up Secure Paper?

If you are located within these area: JABODETABEK, Surabaya, Semarang, and Medan you can get the blank secure paper directly at our counter. Kindly come to our Counter based on the address you stated on EBL agreement to pick up the Secure Paper with Surat Tugas & the copy ID (KTP only).

Surat Tugas

DOC (27KB)

Location	Address	Business Work Day	Business Work Hour*
Location Jakarta	Address PT. Pelayaran Bintang Putih as Agent for MAERSK Menara Batavia 15th floor Jl. KH Mas Mansyur, Kav. 126 Jakarta 10220 – Indonesia	Business Work Day Monday - Thursday Friday	Business Work Hour* 08.00 – 11.25 (WIB) ; 12.35 – 16.00 (WIB) 08.00 – 11.25 (WIB) ; 13:05-16:00 (WIB)
Location Surabaya	Address PT. Pelayaran Bintang Putih as Agent for MAERSK Sinar Mas Land Plaze 3th floor JL. Pemuda No.60-70, Surabaya 60271	Business Work Day Monday - Thursday Friday	Business Work Hour* 08.00 – 11.25 (WIB) ; 12.35 – 16.00 (WIB) 08.00 – 11.25 (WIB) ; 13:05-16:00 (WIB)
Location Semarang	Address PT. Pelayaran Bintang Putih as Agent for MAERSK HSBC Building 4th Floor JL. Gajahmada No.135, Semarang 50134	Business Work Day Monday - Thursday Friday	Business Work Hour* 08.00 – 11.25 (WIB) ; 12.35 – 16.00 (WIB) 08.00 – 11.25 (WIB) ; 13:05-16:00 (WIB)
Location Medan	Address PT. Pelayaran Bintang Putih as Agent for MAERSK URO Building / Citibank 4th floor JL. Imam Bonjol No.23, Medan 2051	Business Work Day Monday - Thursday Friday	Business Work Hour* 08.00 – 11.25 (WIB) ; 12.35 – 16.00 (WIB) 08.00 – 11.25 (WIB) ; 13:05-16:00 (WIB)

*during COVID 19 Pandemic until further notice, counter schedule will be open 10.00 – 15.00 (Monday – Friday) & break 12.00 – 13.00.

If you are outside of mentioned area, you can order the Secure Paper to be delivered to your address by external courier.

Kindly inform us (id.export@maersk.com) the complete address, PIC name, and phone number of the PIC, we will proceed the Secure Paper delivery / sending in the next business work day.

Instant Release eBL

EPAYMENT feature will benefits you with INSTANT online B/L release, do payment 24/7, & automatically get INSTANT payment confirmation mail (Official Receipt) sent to your mailbox or in MyFinance once payment settled.

Click here to check your vessel’s Schedule (ETD, CY Open Closing, ATD)

Notes:

All dates/times are given as reasonable estimates only and subject to change without prior notice
Free storage (biaya stacking/penumpukan) for

Belawan Port only for 3 days
Surabaya Port only for 5 days

Belawan Port - you can go to put here to find open stack schedule (estimated berthing date, estimated time of departure - ETD, cargo gate in date, etc).
Dangerous Goods (DG)

Dangerous Goods (DG) container labelling and marking have to follow guidance

IMDG Code - Customer Advisory

PDF (231KB)

All DG documents should be submitted and approved to secure loading.
Late submission / non- approval of FINAL MDGF will result to containers being shut out and renominated to the next feeder with the "alih kapal" process to be done by the customer.
Dangerous Goods (DG) shipments will not be accepted on 082 Service from Jakarta
Maximum Storage period for containers with DG (FCL, LCL, or Transshipment) counted based on vessel’s Estimated Time of Berthing (ETB), following below details

Import Containers contains of DG	Export Containers contains of DG
Import Containers contains of DG Class 1 ; 7 = Direct Driving / Truck Losing	Export Containers contains of DG Class 1 ; 7 = Direct Driving / Truck Losing
Import Containers contains of DG Class 2.1 ; 2.3 ; 5.1 ; 5.2 ; 6.1 = Maximum 24 hours	Export Containers contains of DG Class 2.1 ; 2.3 ; 5.1 ; 5.2 ; 6.1 = Maximum 24 hours
Import Containers contains of DG Class 2.2 ; 3 ; 4 ; 5; 6.2 ; 8 ; 9 = Maximum 72 hours	Export Containers contains of DG Class 2.2 ; 3 ; 4 ; 5; 6.2 ; 8 ; 9 = Maximum 96 hours

* Follow NPCT1 - Dangerous Goods (DG) Handling information

**If the container fails to be gated in for export within the below cutoff for DG, subject to the containers being shut out

Click here for Customer advisory - Effective date 1 March 2020

PDF (113KB)

Click here for Customer collateral - Effective date 1 January 2019

PDF (266KB)

Click here for Customer advisory - Effective date 1 January 2017

PDF (566KB)

Click here for Customer collateral - Effective date 1 January 2017

PDF (821KB)

Click here for Customer advisory - Export tariff updated effective date 16 March 2017

PDF (481KB)

Click here for Customer Advisory - Indonesia Export Detention Calculation Revision (Effective Date February 15, 2021)

PDF (57KB)

Tariff charges

Effective from: 01 January 2017

Export: Our setup inIndonesia will be Split Demurrage and Detention.
Note:*Demurrage is charged separately by terminal

This means you will have separate free time and compensation for utilisation of equipment inside (Demurrage) and outside (Detention) of terminals or depots while storage is not applicable and still be collected by terminal directly.

Export Tariff Change

Effective from: 16 March 2017

The calculation is changing the start day of counting Demurrage and Detention freetime from counting on "Next day" of activity to "Same day" of activity container gate-out empty to container gate-in laden.

Demmurage and Detentation calculation for special

Demmurage and Detentation calculation for special extended freetime change effective January 1st, 2019

We will change the calculation method for our Export detention and demurragefor customers with special extended free time from traditional to progressive tier structure. After the extended free time expires, any additional days will be subject to the demurrage and detention charges as per the relevant day count in our tariff tier structure. This means that the subsequent demurrage and detention charges beyond extended free time will not automatically be calculated basing on the tariffs of 1st tier as before. The starting point of free time is counted from the date empty container is picked up.

Special extended free time: 10 days
Date of gate out empty: 1 November
Freetime ends: 10 November
Date of gate in CY: 12 November
Detention day: 2

How to Calculate

1 day (Day 11): USD 40 for 20 dry and USD 60 for 40 dry
1 day (Day 12): USD 50 for 20 dry and USD 70 for 40 dry

Tariff Charges of Indonesia Export Free Time below will be effective from 1st March 2020

Free time for IMO is 6 days(same as DRY)

Days	20’ DRY	45’ DRY / 40’ / 40’HC	Days	20’ REEF/ Special	40’ REEF/ Special or 40’ HREEF/ Special
Days 1-6	20’ DRY Free	45’ DRY / 40’ / 40’HC Free	Days 1-4	20’ REEF/ Special Free	40’ REEF/ Special or 40’ HREEF/ Special Free
Days 7-11	20’ DRY USD 40	45’ DRY / 40’ / 40’HC USD 60	Days 5-9	20’ REEF/ Special USD 50	40’ REEF/ Special or 40’ HREEF/ Special USD 70
Days 12+	20’ DRY USD 50	45’ DRY / 40’ / 40’HC USD 70	Days 10+	20’ REEF/ Special USD 90	40’ REEF/ Special or 40’ HREEF/ Special USD 130

NOTE: From 15 August 2020, Free Time deals will be applied based on the effective deals at the Price Calculation date – PCD.

Tariff Charges of Indonesia Export Free Time below will be effective from 15 February 2021

Effective from Price Calculation Date February 15, 2021, we hereby notify you the following change at our Export Detention tariff calculation in Indonesia. Advisory here.

Maersk will use a Progressive method to calculate export detention charges upon expiry of the freetime.

The tariff itself and the agreed free time will not be affected by this change.

To explain the new method:

Progressive means: For customers with special deals, after the extended free time expires, any additional days will be subject to the detention charges as per the relevant day count in our tariff tier structure. This means that the subsequent detention charges beyond extended free time will not automatically be calculated basing on the tariffs of 1st tier.

Please refer to the below table which shows the change using a hypothetical example of a customer with a special free time agreement for Dry 40´ in Indonesia:

A customer that has 14 days of freetime in place, returns the container on day 24.

Days Charge	1-6	Next 5 Days	Thereafter
Days Charge Tariff	1-6 Free	Next 5 Days USD 60/Day	Thereafter USD 70/Day

Days Charge	1-14	15-19	20-24
Days Charge Traditional	1-14 Free	15-19 USD 60/Day	20-24 USD 70/Day
Days Charge Applicable charges for return on day 24	1-14	15-19 USD 60 x 5	20-24 USD 70 x 5

Days Charge	1-14	15-24
Days Charge Progressive	1-14 Free	15-24 USD 70/Day
Days Charge Applicable charges for return on day 24	1-14	15-24 USD 70 x 10

Individual & Embassy shipment

Individual and Embassy shipments are restricted.
Exceptions must include personal movers or international forwarders.

Dangerous and Poisonus Waste

Do not accept cargo if:

Waste is from unspecific sources such as maintenance, washing, packing of tools.
Wasts is from specific sources such as industrial process or certain activity.
Waste is from expired chemical substances, packing-scrap and off-grade or by-products

Procedure 'Tick Console' request deadline for consolidated flat file effective from: 29 July 2021.

Click here to see advisory.

To allow us serve you better, timely, and accurately, kindly follow below guidance to request Extend Closing / Late Coming for you containers in Jakarta Port:

Open Maersk Operations portal.
You will be prompted to enter password prior accessing the site. Please enter Maersk2021 as password or check the latest password from Customer Service Team.
Once logged in, you will see the forms and you can submit details based on your booking confirmation.
Vessel Voyage selection will only available on closing day or based on timing provided on the form. Kindly monitor this section before submitting your request.
While for container details, you may input multiple container number on the last table and click SUBMIT
Once all details submitted, you will receive notification on top of the form ‘Your Late Coming request has been submitted successfully, you should receive e-mail receipt from our system shortly’.
Kindly check your mail and make sure all details submitted recorded on email receipt.
During this time, please wait for Terminal Planner to review and register your request. This might take minutes or hours depends on request time and number of requests comes to Terminal at that time. Then once the process at Terminal is completed, you will receive another mail to advise whether your request is approved/rejected.

Late Coming Process v1.5 - Maersk

PDF (204KB)

Procedure Tick Console

Procedure 'Tick Console' request deadline for consolidated flat file effective from: 15 June 2020

Click hereto see advisory.

To allow us serve you better, timely, and accurately, kindly follow below guidance to submit tick consolidate request:

Please go to Maerskops wixsite Website via your browser.
Kindly input password “Maersk123” as below and click “Go”.
After that you will see the website homepage.
Please scroll down and you will find the Tick Consolidate Form.
To view the deadline, kindly click “Export Deadline” for Export Shipment and “Import Deadline” for Import Shipment.
Kindly fill the form with required data.

E-mail: please input only 1 email.
PIC Name: please input only 1 PIC Name.
Company Name: Please input your company name without punctuation.
To input B/L number, Forwarder Name & NPWP, kindly click “Add New Record”.
If you need to add other input, kindly click “Add New Record”.
After finishing the input, kindly click submit and there will be notification ‘Thanks for submitting the form!’.
Customer will receive confirmation email to the inputted address.

Click here to download the PDF version of the guidance.

PDF (158KB)

Export Tick Consolidate Submission Deadline

'Tick Console' should be sent within the schedule stated below.

If the deadline comes on Public Holiday, you can send it 1 (one) day earlier than the schedule.

Port of Loading	Service	Terminal	Proforma ETD	Day & Time Tick Consolidate Deadline
Port of Loading Jakarta	Service IA8	Terminal New Priok Container Terminal One	Proforma ETD Monday	Day & Time Tick Consolidate Deadline Friday 15:00
Port of Loading Jakarta	Service IA1	Terminal Terminal 3 Tanjung Priok	Proforma ETD Tuesday	Day & Time Tick Consolidate Deadline Friday 15:00
Port of Loading Jakarta	Service IA3	Terminal Terminal 3 Tanjung Priok	Proforma ETD Friday	Day & Time Tick Consolidate Deadline Wednesday 10:00
Port of Loading Jakarta	Service 82	Terminal New Priok Container Terminal One	Proforma ETD Tuesday	Day & Time Tick Consolidate Deadline Monday 10:00
Port of Loading Semarang	Service IA1	Terminal Semarang terminal	Proforma ETD Sunday	Day & Time Tick Consolidate Deadline Friday 09:00
Port of Loading Surabaya	Service IA8	Terminal Surabaya Terminal	Proforma ETD Saturday	Day & Time Tick Consolidate Deadline Wednesday 12.00
Port of Loading Belawan	Service SS1	Terminal Belawan Terminal	Proforma ETD Wednesday	Day & Time Tick Consolidate Deadline Monday 11:00
Port of Loading Panjang	Service IA3	Terminal Panjang Port	Proforma ETD Tuesday	Day & Time Tick Consolidate Deadline Friday 15:00
Port of Loading Balikpapan	Service IA5	Terminal Balikpapan Port	Proforma ETD Monday	Day & Time Tick Consolidate Deadline Friday 15:00
Port of Loading Makassar	Service IA5	Terminal Ujung Pandang Terminal	Proforma ETD Friday 19:00	Day & Time Tick Consolidate Deadline Tuesday 17:00

Pre-cooling of Cargo

It is of utmost importance that the cargo is pre-cooled to the prescribed carrying temperature prior stuffing in order to avoid damage to the cargo during transportation.

Ideally, the carrier accepts those commodities which have been pre-cooled to the correct transport temperature.

Commodities that are not adequately pre-cooled prior to loading into the reefer container place an undue stress to the container's refrigeration system. This may affect the refrigeration system's performance.

Pre-cooling of Container

Pre-cooling of reefer containers must be avoided.
The reason for not pre-cooling the container is that a lot of condensed water will be produced as soon as the doors are opened, if the ambient temperature is high.
Pre-cooling of a container should only take place in those cases where the cargo is transferred into the reefer container in a cold store.

Hotstuffing

Cargo which has not been cooled to its carriage temperature prior stuffing is deemed to be hot cargo- and if the same is consequently stuffed in the container, the container is deemed to be hotstuffed.

The reefer container is designed to maintain the set temperature for carriage and not to bring down the temperature of the commodity.

Hotstuffed cargo will give rise to the following:

Poor circulation of air inside the container leading to some of the cargo not being cooled adequately.
Frequent defrosting cycle due ice formation on the evaporator during which time the cooling apparatus shuts down.
Cargo damage due condensate re-freezing on the cargo/packing leading to claims at the destination port.

Maersk strongly advise against hotstuffing of cargo in our reefer containers but if the shipper insists and is willing to take full responsibility for cargo damage and possible claims, then the Bill of Lading will be claused as such.

Others

LOI - Request of Changing Temperature

need to be provided when request changing temperature once container already gate in.
be noted that this request will be charged USD 50.

LOI - Hot Stuff Clause

need to be provided prior gate in.

Notes:

All LOI must be printed using Company's letterhead and use duty stamp (materai) IDR 10.000.
Scanned file must be sent to id.export@maersk.com prior sending the hardcopy to our office.

LOI for Hot Stuff Clause

DOC (27KB)

LOI for Request of Changing Temperature

DOC (30KB)

Maersk accepts steel coil commodity with the stuffing requirement.
You can check steel coil stuffing guideline in below pdf attachment.

TT Club & CINS Coiled Materials Process cards

PDF (598KB)

For Steel coil Shipment, containers are not allowed to gate-in to CY before the required stuffing photo is approved.

Please note below important points while sending us photos :

We need all the clear & visible photos are taken during the day time.
Please send us all the photos in word file template.

Coil request template version 1.6 revision

DOCX (3035KB)

Please rename the word file name same as ‘container number’ ONLY & don’t give any other name. Example: “BMOU2978465”.
Please do not remove the mentioned 7 headings (Photo no.1 to Photo no.7) & paste the original photos below all the headings.
Send the email for approval request to id.export@maersk.com with Email Subject: STEEL COIL APPROVAL REQUEST – Bookings number – Container Number.

Charcoal Shipment Procedure

Other names for the charcoal product can include but is not limited to:

Biowood, biofuel, charcoal briquettes, coco shell briquettes, coconut shell brics, hardwood pulp briquettes, wood briquettes, wood pellets, wood pulp briquettes, charcoal expellers, BBQ briquettes, natural carbon/pure charcoal, charcoal non-modified, mangrove charcoal, charcoal residue - and more.

There is a list of requirements that need to be met to obtain loading acceptance to export charcoal with Maersk.
Please find a comprehensive outline of the requirements as well as any additional information pertinent to the matter.

Initial Acceptance

The local Maersk office will apply for acceptance to load either restaurant or barbeque charcoal from our principals on behalf of the charcoal producer.

A charcoal manufacturer can only book a shipment once passing this initial acceptance process through a factory audit done by a Maersk's approved surveyor: Carsurin.

See more detail of the Factory Audit by Carsurin here (English) or here (Bahasa Indonesia)

Prohibited charcoal is

dangerous goods
wet charcoal
charcoal in bulk
instant grill
charcoal fines
small particle/fraction
charcoal scrap
contaminated charcoal
packaging more than 50kg
cargo is used for waterpipes/ Shisha/ Smoke/ Hookah/ Nargila or similar
packed in cartons, boxes or similar
charcoal booked using Non-operating container

Since August 20th 2019, all customers who misdeclare their Dangerous Goods will be charged a Misdeclaration Fee of 5,000 USD per booking. Any additional costs that will result from taking corrective action (such as correcting the stowage to a safe position on board the vessel, etc) will be charged on top of this fee.
Example : Customer declares cargo as non-dangerous when it is in fact dangerous (i.e. the cargo is charcoal which is Class 4.2 but declared as “coconut products”, etc.)

See the Advisory for the Dangerous Cargo Misdeclaration Fee here.

The following documentation needs to be supplied in order to make the application

Material Safety Data Sheet
The MSDS must have the same entity (producer) indicated as the Self-Heating Certificate, Weathering certificate, Shippers declaration and Commercial invoice. The MSDS must indicate the use of the charcoal (only one use). MSDS must be in English.
Self-Heating Certificate
The Self-Heating certificate may not be older than six months and must be accompanied by an official accreditation letter of the laboratory.
Accreditation letter of laboratory
Certificate confirming that the laboratory performing the test has been approved by the competent authority.
Business Presentation / Company Profile
The Business Presentation should indicate the type of charcoal produced as well as the intended use of said charcoal. This is submitted only once as part of the initial acceptance procedure.

Please note that Weathering Certificate, Vanning Certificate, Shippers Declaration and Commercial Invoice must be submitted two days (2) prior the vessel departure as mandatory to obtain approval for loading. If the documents is rejected, shipment will be nominated to the next sailing schedule until approval is obtained, Alih Kapal and related costs to be processed and settled by the respective shipper.

Weathering Certificate
This certificate is to be issued by the producer of the charcoal and below criteria are shall be met.
- Dated, signed and stamped from shipper (real producer of the cargo)
- Detailed information about weathering process
- Minimum 14 days weathering before packing into bags
- Container and booking number
Vanning Certificate
The Vanning Certificate must be issued by an official and independent Marine Surveyor after a physical inspection of the vanning of the cargo, and must be dated, signed and stamped by same. The Shipper is reminded that any misdeclaration of information shall remain his responsibility.
Following criteria must be checked and confirmed:
- Photos of cargo during stuffing container, incl. minimum one photo of the cargo without the outer packing
- Weight of each bag
- Container is packed in accordance with IMDG code and CTU packing guide
- Packings are new, air tight, intact and suitable for the cargo
- Temperature of cargo is not exceeding ambient temperature by more than 5°C
- Packaging and interior atmosphere is clean and odorless, no presence of fumes or smoke
- 1 kg sample has been taken during stuffing and cargo has been identified as declared by shipper. The sample retained for minimum 3 months in surveyors office and is always available for ML review.
- Container- and seal number
Shippers Declaration
Stating real end user and use of the cargo at final destination, weight of each bag and must mention booking number. Duly dated, signed and stamped on shipper’s letterhead.
Commercial Invoice

Port of Loading - Service - Terminal	Proforma CY CUT OFF	Proforma ETD	Final SI & VGM	Dangerous Goods (DG)	Charcoal
Port of Loading - Service - Terminal JAKARTA - IA8 - New Priok Container Terminal One	Proforma CY CUT OFF Sunday 03:00	Proforma ETD Monday	Final SI & VGM Friday 15:00	Dangerous Goods (DG) Thursday 17:00	Charcoal Thursday 15:00
Port of Loading - Service - Terminal JAKARTA - IA1 - New Priok Container Terminal One	Proforma CY CUT OFF Monday 06.00	Proforma ETD Tuesday	Final SI & VGM Friday 15:00	Dangerous Goods (DG) Thursday 17:00	Charcoal Thursday 15:00
Port of Loading - Service - Terminal JAKARTA - IA3 - New Priok Container Terminal One	Proforma CY CUT OFF Wednesday 17.00	Proforma ETD Friday	Final SI & VGM Wednesday 09.00	Dangerous Goods (DG) Monday 17:00	Charcoal Monday 12:00
Port of Loading - Service - Terminal JAKARTA - 82 - New Priok Container Terminal One	Proforma CY CUT OFF -	Proforma ETD Tuesday	Final SI & VGM Friday 17.00	Dangerous Goods (DG) Not Accepted	Charcoal Not Accepted
Port of Loading - Service - Terminal SEMARANG - IA1 - Semarang terminal	Proforma CY CUT OFF Saturday 03.00	Proforma ETD Sunday	Final SI & VGM Friday 12:00	Dangerous Goods (DG) Wednesday 10:00	Charcoal Wednesday 10:00
Port of Loading - Service - Terminal SURABAYA - IA8 - Surabaya Terminal	Proforma CY CUT OFF Thursday 04:00	Proforma ETD Saturday	Final SI & VGM Wednesday 12.00	Dangerous Goods (DG) Tuesday 10:00	Charcoal Tuesday 10:00
Port of Loading - Service - Terminal BELAWAN - SS1 - Belawan Terminal	Proforma CY CUT OFF Dry: Monday 21:00 Reefer: Tuesday 18:00	Proforma ETD Wednesday	Final SI & VGM Monday 12.00	Dangerous Goods (DG) Thursday 17:00	Charcoal Thursday 15:00
Port of Loading - Service - Terminal PANJANG - IN3 - Panjang Port	Proforma CY CUT OFF Monday 23:00	Proforma ETD Thursday	Final SI & VGM Friday 15:00	Dangerous Goods (DG) Friday 12:00	Charcoal Friday 12:00
Port of Loading - Service - Terminal BALIKPAPAN - IA5 - Balikpapan Port	Proforma CY CUT OFF Sunday 06:00	Proforma ETD Monday	Final SI & VGM Friday 12.00	Dangerous Goods (DG) Thursday 10:00	Charcoal Thursday 10:00
Port of Loading - Service - Terminal MAKASSAR - IA5 - Ujung Pandang Terminal	Proforma CY CUT OFF Friday 01.00	Proforma ETD Friday	Final SI & VGM Wednesday 12:00	Dangerous Goods (DG) Tuesday 15:00	Charcoal Tuesday 15:00
Port of Loading - Service - Terminal Outport	Proforma CY CUT OFF -	Proforma ETD -	Final SI & VGM Latest ETD-2 Days 17:00 local time	Dangerous Goods (DG) 3 working days prior departure before 17.00	Charcoal 3 working days prior departure before 17.00

Shipping Instruction (SI) & Verified Gross Mass (VGM) Note:

Late Shipping Instruction and VGM submission will cause below issue:

Redress Manifest
Shut out and rolled to next available schedule (First Feeder and Connecting Vessel)

Please note, any charges which are caused by late shipping instruction and VGM submission from customer, it will be under customer responsibility.

Dangerous Goods (DG) Note:

All DG documents should be submitted and approved to secure loading.
Late submission / non- approval of FINAL MDGF will result to containers being shut out and renominated to the next feeder with the "alih kapal" process to be done by the customer.
Dangerous Goods (DG) shipments will not be accepted on 082 Service from Jakarta
Maximum Storage period for containers with DG (FCL, LCL, or Transshipment) counted based on vessel’s Estimated Time of Berthing (ETB), following below details

Import Containers contains of DG	Export Containers contains of DG
Import Containers contains of DG Class 1 ; 7 = Direct Driving / Truck Losing	Export Containers contains of DG Class 1 ; 7 = Direct Driving / Truck Losing
Import Containers contains of DG Class 2.1 ; 2.3 ; 5.1 ; 5.2 ; 6.1 = Maximum 24 hours	Export Containers contains of DG Class 2.1 ; 2.3 ; 5.1 ; 5.2 ; 6.1 = Maximum 24 hours
Import Containers contains of DG Class 2.2 ; 3 ; 4 ; 5; 6.2 ; 8 ; 9 = Maximum 72 hours	Export Containers contains of DG Class 2.2 ; 3 ; 4 ; 5; 6.2 ; 8 ; 9 = Maximum 96 hours

* Follow NPCT1 - Dangerous Goods (DG) Handling information

**If the container fails to be gated in for export within the below cutoff for DG, subject to the containers being shut out

Dangerous Goods (DG) container labelling and marking have to follow below guidance

IMDG Code Customer Advisory

PDF (231KB)

Charcoal Note:

For Charcoal Shipment, containers are not allowed to gate-in to CY before the required documents are approved.
Failing to meet the cut-off, missing any of the required documents, or in any situation where the cargo is considered as dangerous or IMDG regulated, will result in cargo shut-out. Maersk will not be responsible for any costs and consequences associated in such action
Charcoal shipments will not be accepted on 082 Service from Jakarta

Item	Information
Item Maersk Equipment Advantages 45' Containers	Information Most shipping lines do not offer 45' containers. 45' are still, after decades, considered special equipment with limited availability and many ships are not configured to handle such large equipment. Not so with Maersk. We proudly offer this equipment to give you a competitive advantage on cost and ease of handling. Benefits of 45' containers are: Regular 40' container loads approx. 55 m3, Maersk's 45' container loads approx. 75 m3 Advantage: 20cbm / 36% more space per container 3x45' container's loading capacity is 225 m3, whereas 4x40' total capacity is no more than 220 m3 Advantage: You get the same capacity plus an additional 5 cbm using 3x45' instead of 4x40' containers Maersk offers a low 45' rate that is competitive to the 40' rate offered by discount operators. Advantage: For Europe base ports excl. surcharges, Maersk's 45' rate translates to USD 46.66 /m3 based on rate of USD 2,800/40' compared to discount operators charging USD 47.27/m3 (USD 2,600 /40') Shipping large orders in 45' containers instead of 40' containers translates into fewer units which means less handling/trucking expenses. Advantage: You save money not only on freight, but also on trucking, terminal handling and customs. Again using above example and assuming you ship to Rotterdam, you would pay 4 x USD 230 vs. 3 x USD 295 in Jakarta and 4 x USD 160 vs. 3 x USD 160 in Rotterdam for total saving on THC of USD 280. On top of this, you save 1 truck both in Jakarta and Rotterdam. Advantages sum up; consider that you get Maersk's award winning second-to-none service, the assurance of maximum cargo-control through Maersk's world-wide network of on-line offices and you save money on freight, trucking, customs and handling at the same time. In addition, you have access to an industry leading suite of Electronic commerce applications free of charge. Let Maersk's advantages be your advantages and help you lead the way in your industry. Note: 45' containers are especially suited for large shipments of light weight cargo. For Europe, max. weight of cargo incl. all packaging may not exceed 240 kg/cbm (total cargo weight not exceeding 18,000 kg). Examples of commodities that work excellently in 45' containers are furniture, garments, footwear, toys, electronics, arts & crafts. Please call us for further inquiries about 45' pricing and availability and be on your way to a smoother transport experience with significant cost savings making your company more competitive!
Item Equipment Interchange Receipt (EIR)	Information Definition It is a card issued by JICT to exporter/shipper after the exporter/shipper pays all costs and hands over required documents to JICT. The card contains the following information crucial to the loading process: Container number Vessel/voyage Stacking position (yard plan and yard position) of the container at CY location Stowage position (bay/row/tier) of the container on the feeder Features: It is imperative that the yellow card is obtained by the shipper and returned back completed in its entirety to the relevant port department to ensure that the container will be on the terminal's loading plan.
Item Seals	Information Container seals are essential in guaranteeing the safety of the cargo inside the container. To aid our customers in attaching the designated seal to a particular container, Maersk have instructed our depots to provide to the freight forwarder a plastic bag containing the seal with the corresponding container number written on the plastic. By ensuring that the seal is correctly attached to the designated container, the shipper has to a large extent secured the safety of his cargo until arrival to its final destination. Any container with broken or damaged or missing seals is automatically considered suspect by Maersk and the same is canceled from loading until such time that a survey including officials from the terminal, customs, shipper's representative, Shipping line representative are present, a tally taken of the cargo and then the box is re-sealed if all in order.