Shipping to and from Indonesia
Your complete guide to shipping to and from Indonesia. Find the right route, get Maersk office locations, discover local solutions, payment options and more.
Export
Get up-to-date local information about export procedures and restrictions, demurrage and detention, container pick-ups and more.
Shipping should be easy
That is why we make it easy to manage your shipments online. From finding a price and making bookings to submitting documents and tracking cargo.
SPOT Information
You wouldn't accept complex booking, overbooking nor price uncertainty. So why do it in shipping? Introducing Maersk Spot with loading guarantee, easy online booking and a fixed price at booking.
- Click to see the overview and how to book
- Click to see the FAQ
- Click to see the Terms for Spot Booking and other Terms.
Export Advisory | Effective Date | See Full Advisory |
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Export Advisory
Web guidance
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Effective Date
-
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See Full Advisory
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Export Advisory
Customer Advisory - Update - WDF (Weight Discrepancy Fee)
|
Effective Date
Sep 19, 2024
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See Full Advisory
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Export Advisory
Customer Advisory - PEB & NPE request softcopy
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Effective Date
Aug 30, 2024
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See Full Advisory
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Export Advisory
Customer Advisory Port Dues Export from Surabaya
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Effective Date
Aug 14, 2024
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See Full Advisory
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Export Advisory
Depo Changing Request Form - EXPORT & IMPORT
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Effective Date
Sep 19, 2024
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See Full Advisory
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Export Advisory
Customer Advisory - ELECTRONIC CARGO RELEASE / ELECTRONIC TELEX RELEASE
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Effective Date
Sep 19, 2024
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See Full Advisory
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Export Advisory
Advisory of House Transport Document Service (HBL) Update - Scope World to United States
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Effective Date
Apr 17, 2024
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See Full Advisory
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Export Advisory
Customer Advisory - Good Friday & Idul Fitri 2024
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Effective Date
March 26th , 2024
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See Full Advisory
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Export Advisory
Customer Advisory - Indonesia Operations Portal Wixsite Layout Refreshment - IDJKT & IDPAG
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Effective Date
March 15th , 2024
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See Full Advisory
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Export Advisory
Customer Advisory – Documentation Details Information – HS Code, PEB, NPWP
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Effective Date
March 14th , 2024
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See Full Advisory
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Export Advisory
Cargo Acceptance Policy IMDG Class 7 – Radioactive
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Effective Date
Oct 20, 2023
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See Full Advisory
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Export Advisory
Customer Advisory – Documentation Details Information – Seal (Export & Import)
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Effective Date
February 21, 2024
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See Full Advisory
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Export Advisory
Customer Advisory – Tax ID Regulation from Minister of Finance of the Republic of Indonesia
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Effective Date
June 25th, 2024
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See Full Advisory
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Export Advisory
Indonesia Switch Transport Document Service Amendment
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Effective Date
January 1st, 2024
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See Full Advisory
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Export Advisory
Intercon Terminal Depot as A New Backup Depot in Jakarta
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Effective Date
June 30, 2023
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See Full Advisory
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Export Advisory
Seal Replacement Process - ID
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Effective Date
Apr 28, 2023
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See Full Advisory
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Export Advisory
Maersk Indonesia WhatsApp Business Channel (find out more here)
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Effective Date
Feb 02, 2023
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See Full Advisory
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Export Advisory
Surabaya Container Depot Permanently Shifting to Seacon Depot
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Effective Date
Dec 22, 2022
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See Full Advisory
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Export Advisory
Surabaya Stacking Registration Shifting to Seacon Depot
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Effective Date
Dec 21, 2022
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See Full Advisory
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Export Advisory
Amendment to Bill Type
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Effective Date
Oct 31, 2022
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See Full Advisory
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Export Advisory
LOI Reefer Submission
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Effective Date
Oct 05, 2022
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See Full Advisory
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Export Advisory
Gabon BIETC
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Effective Date
Oct 05, 2022
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See Full Advisory
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Export Advisory
Mandatory 6 Digit HS Code
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Effective Date
Oct 01, 2022
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See Full Advisory
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Export Advisory
Advisory of CY Schedule and SI Submission Deadline Update - Service Change of TP28 and TP20 Merger
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Effective Date
Oct 03, 2022
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See Full Advisory
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Export Advisory
Introducing Misdeclaration Fee
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Effective Date
Aug 1, 2022
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See Full Advisory
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Export Advisory
Dangerous goods shipment load permit regulation – Belawan port
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Effective Date
Jul 18, 2022
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See Full Advisory
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Export Advisory
How to submit booking revision (split booking) via Maersk
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Effective Date
Jul 6, 2022
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See Full Advisory
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Export Advisory
Update on Dangerous cargo shipment regulation – Belawan port
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Effective Date
Jul 5, 2022
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See Full Advisory
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Export Advisory
Indonesia Export Palm Oil Acceptance (EXPORT)
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Effective Date
May 17, 2022
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See Full Advisory
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Export Advisory
New Vat Rate 11% Regulation
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Effective Date
Mar 29, 2022
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See Full Advisory
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Export Advisory
New Transpacific East Coast Service - Deadlines for Upgrade TP20 with Jakarta Direct Call
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Effective Date
Mar 10, 2022
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See Full Advisory
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Export Advisory
New Transpacific East Coast Service - TP28 and Upgrade TP20 with Jakarta Direct Call
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Effective Date
Feb 18, 2022
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See Full Advisory
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Export Advisory
Premium Quality Container - Indonesia
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Effective Date
Feb 15, 2022
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See Full Advisory
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Export Advisory
Manual booking and documentation fee - Indonesia
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Effective Date
March 1, 2022
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See Full Advisory
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Export Advisory
Maersk Indonesia – Counter schedule
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Effective Date
Jan 3, 2022
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See Full Advisory
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Export Advisory
Maersk.com website username account - Individual access
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Effective Date
Nov 23, 2021
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See Full Advisory
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Export Advisory
Easier and faster way to manage dispute - How to raise track dispute in MyFinance
|
Effective Date
Nov 16, 2021
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See Full Advisory
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Export Advisory
Requirements for Booking Vehicles
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Effective Date
Nov 05, 2021
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See Full Advisory
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Export Advisory
How to Request Refund via MyFinance
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Effective Date
Oct 13, 2021
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See Full Advisory
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Export Advisory
Documentation Details Information
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Effective Date
Oct 7, 2021
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See Full Advisory
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Export Advisory
MMA Coil Loading Procedure
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Effective Date
Oct 6, 2021
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See Full Advisory
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Export Advisory
Great journeys start with clear Shipping Instructions and Instant Verify Copy - Presenting the more update of new Shipping Instruction experience
|
Effective Date
Sep 13, 2021
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See Full Advisory
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Export Advisory
Directorate General Of Customs And Excise Regulation No 112020
|
Effective Date
July 30, 2021
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See Full Advisory
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Export Advisory
Maersk has a new direct phone line
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Effective Date
July 12, 2021
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See Full Advisory
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Export Advisory
HS Code mandatory for destination Russia
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Effective Date
July 12, 2021
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See Full Advisory
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Export Advisory
Advance Cargo Information Declaration for the cargo arriving in Egypt
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Effective Date
June 29, 2021
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See Full Advisory
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Export Advisory
Important change about Booking submission 8 weeks prior to ETD
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Effective Date
June 29, 2021
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See Full Advisory
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Export Advisory
Cancellation equipment fee
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Effective Date
June 23, 2021
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See Full Advisory
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Export Advisory
Refresher of No VGM No Load Policy
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Effective Date
June 22, 2021
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See Full Advisory
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Export Advisory
New Policy for invoicing Demurrage and Detention Charges for Import Longstanding Containers
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Effective Date
June 21, 2021
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See Full Advisory
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Export Advisory
Important Change about Booking Submission 8 weeks prior to ETD
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Effective Date
June 15, 2021
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See Full Advisory
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Export Advisory
Guidance – Set Containers Pick Up Date
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Effective Date
June 4, 2021
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See Full Advisory
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Export Advisory
Advance Cargo Information Declaration for the cargo arriving in Egypt
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Effective Date
June 1, 2021
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See Full Advisory
|
Export Advisory
HS6 Code Requirement - Jebel Ali, UAE
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Effective Date
Mar 30, 2021
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See Full Advisory
|
Export Advisory
Instant Online - Booking Amendments (Indonesia)
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Effective Date
Mar 21, 2021
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See Full Advisory
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Export Advisory
ePayment – Additional Bank Partner BNI and BRI
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Effective Date
Mar 8, 2021
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See Full Advisory
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Export Advisory
No More Business New Policy and Process
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Effective Date
Feb 25, 2021
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See Full Advisory
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Export Advisory
Indonesia - New Format of Switch BL Request Letter
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Effective Date
Feb 04, 2021
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See Full Advisory
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Export Advisory
Indonesia Export Detention Calculation Revision
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Effective Date
Jan 20, 2021
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See Full Advisory
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Export Advisory
New Duty Stamp Fee (Tarif Bea Materai) IDR 10.000
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Effective Date
Jan 4, 2021
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See Full Advisory
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Export Advisory
MATCHBOX Exchange - Instant container reuse and exchange online platform
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Effective Date
Dec 28, 2020
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See Full Advisory
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Export Advisory
Payment Information
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Effective Date
Dec 21, 2020
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See Full Advisory
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Export Advisory
Amendment fee, cancellation fee, no-show fee and compensation fee adjustment notice for Asia Pacific export trades and Oceania export trades on Maersk Spot bookings
|
Effective Date
Nov 06, 2020
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See Full Advisory
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Export Advisory
How to Request Non Operating Reefer Container During Booking Submission
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Effective Date
Oct 13, 2020
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See Full Advisory
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Export Advisory
Implementation of Premium Quality Container (PQC) for the Scope - Indonesia to World
|
Effective Date
Postponed
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See Full Advisory
|
Export Advisory
Steps to prepare for Maersk Spot – US trades version 1.0
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Effective Date
Oct 12, 2020
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See Full Advisory
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Export Advisory
Maersk | Open Acceptance at Dili, Timor Leste
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Effective Date
Oct 05, 2020
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See Full Advisory
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Export Advisory
E-BL (Electronic Bill of Lading) Print your OBL anytime, anywhere
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Effective Date
Sept 17, 2020
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See Full Advisory
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Export Advisory
EPAYMENT: Fast & Easy Payment Solution
|
Effective Date
Aug 6, 2020
|
See Full Advisory
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Export Advisory
‘Pending Advance Manifest Requisites Fees’ for US/Canada bound cargo
|
Effective Date
July 6, 2020
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See Full Advisory
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Export Advisory
Maersk Germany - Multi HS Code Declaration on SI
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Effective Date
June 17, 2020
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See Full Advisory
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Export Advisory
Refresher of Weight discrepancy fee Policy
|
Effective Date
June 10, 2020
|
See Full Advisory
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Export Advisory
Shipping Instruction & VGM Submission
|
Effective Date
June 8, 2020
|
See Full Advisory
|
Export Advisory
Mandatory HS code - UAE
|
Effective Date
June 8, 2020
|
See Full Advisory
|
Export Advisory
Introduction of Out-Of-Gauge Misdeclaration Fee
|
Effective Date
June 5, 2020
|
See Full Advisory
|
Export Advisory
Maersk Indonesia New Service in Makassar Indonesia
|
Effective Date
June 2, 2020
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See Full Advisory
|
Export Advisory
Payer Amendment of Longstanding at Destination
|
Effective Date
May 19, 2020
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See Full Advisory
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Export Advisory
Introduction of Weight Discrepancy Fee
|
Effective Date
April 24, 2020
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See Full Advisory
|
Export Advisory
SOLAS VGM Requirement
|
Effective Date
April 20, 2020
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See Full Advisory
|
Export Advisory
Detention In Transit (DIT) Process (Maersk Web Site)
|
Effective Date
April 7, 2020
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See Full Advisory
|
Export Advisory
Free time & Detention Fee Implementation for Export OFF DOCK, CFS & SD Shipment
|
Effective Date
April 6, 2020
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See Full Advisory
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Export Advisory
Panama Canal Charge Implementation
|
Effective Date
April 1, 2020
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See Full Advisory
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Export Advisory
VGM Tariff at NPCT1 Terminal Jakarta – Shipment from Outport
|
Effective Date
March 17, 2020
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See Full Advisory
|
Export Advisory
No VGM No Load Policy
|
Effective Date
March 13, 2020
|
See Full Advisory
|
Export Advisory
Implementation of Premium Quality Container (PQC) for the Scope – Indonesia to World
|
Effective Date
Postponed
|
See Full Advisory
|
Export Advisory
Increase in Documentation Fee Origin (ODF) for the Scope – Indonesia to World
|
Effective Date
March 1, 2020
|
See Full Advisory
|
Export Advisory
Increase in Export Service (EXP) for Seal Fee for the Scope – Indonesia to World
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Effective Date
March 1, 2020
|
See Full Advisory
|
Export Advisory
Indonesia: Increase tariff charges of Export Free time
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Effective Date
March 1, 2020
|
See Full Advisory
|
Export Advisory
Over Payload Container Advisory
|
Effective Date
February 18, 2020
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See Full Advisory
|
Export Advisory
HS Code Information in the Shipping Instruction for cargo to/via Netherlands
|
Effective Date
February 15, 2020
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See Full Advisory
|
Export Advisory
HS Code Information in the Shipping Instruction for cargo to/via Belgium
|
Effective Date
February 15, 2020
|
See Full Advisory
|
Export Advisory
SHIPPING INSTRUCTION MANDATORY DETAILS List
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Effective Date
November 2019
|
See Full Advisory
|
As one of efforts to minimize physical interactions & the spread of COVID-19, Maersk Indonesia will enforce full usage of the “Web Bill of Lading (BL) Printing” access to all customers who use Original Bill of Lading (OBL) documents. By utilizing this feature, customers will no longer need to come to Maersk counter for printing the OBL (1st issuance). Customers can directly print documents with Secure Paper anytime and from anywhere.
Customers who always use the Seawaybill document type, are not required to register for Web BL access (Seawaybill has automatically been uploaded to the website & does not require Secure Paper for printing - You can print directly from your site by using white paper in A4 size & no need to go to Maersk counter).
Benefits
- Customers can directly print OBL via the web (web printing access) anytime & anywhere.
- FREE OF CHARGE for registration as well as with the Secure Paper (provided by Maersk)
- Save more time & money. No need to come to Maersk counter for printing OBL (no need to queue & pay IDR 400,000 for one-time print - 1st issuance) anymore.
Click here to see the advisory.
How to register?
In order to get the access, please fill the web printing access agreement
- At the first page, fill in the required data
- company name
- customer code
- complete address (street name & number, house/building name & number, floor, block/kavling, city, province, postal code)
- username that will be granted the printing access (user name format must be no spaces)
- At the last page, use IDR 10.000 (ten thousands rupiah) duty stamp (materai), signature, company stamp, signatory person name & company name
- Send the SCAN (SOFT FILE) complete document & SCAN of Company’s NPWP (Nomor Pokok Wajib Pajak) in PDF file through email id.export@maersk.com. Once your data has been checked & validated, you will get approval to proceed further.
- After get confirmation from us, you can send the HARD COPY to our office
- JAKARTA :
PT. Pelayaran Bintang Putih as Agent for MAERSK International Financial Center P8 Floor Jl. Jend. Sudirman Kav 22-23, RT 10/RW1 Kuningan Karet Jakarta Selatan, DKI Jakarta Attention : Mr. Agum May Riyanto - SURABAYA :
PT Pelayaran Bintang Putih as Agent for MAERSK Sinar Mas Land Plaza 3rd Fl. Jalan Pemuda no. 60-70 Surabaya, Indonesia 60271 Attention : Maersk Customer Service
- JAKARTA :
- We will back to you 1x24 hours after receive the hard copy & give the review confirmation of your submission.
Note:
- If you send the hardcopy without notifying us, your submission can be potentially rejected due to data discrepancy.
- Any data changing as per 1st page of agreement, you need to resend the agreement with latest update data.
- If technical reasons (for example, difficulty in printing etc.) require printing more than it should be, the customer must have the written authority of Maersk. Customers must submit a hardcopy / printed Letter of Indemnity (LOI) on white paper with duty stamp IDR 10.000 (ten thousands rupiah), signed by Registered User & company authorities, to Maersk counter or parties appointed by Maersk.
- Letter of Indemnity (LOI) will not required for the process of revisions / amendments of the Original BL, however the customer still has to return the full set of the old OBL.
How to Pick Up Secure Paper?
If you are located within these area: JABODETABEK, Surabaya, Semarang, and Medan you can get the blank secure paper directly at our counter. Kindly come to our Counter based on the address you stated on EBL agreement to pick up the Secure Paper with Surat Tugas & the copy ID (KTP only).
Location | Address |
---|---|
Location
Jakarta
|
Address
PT. Pelayaran Bintang Putih - Maersk Indonesia
International Financial Center Building, Tower 2, 40th Floor Jl. Jendral Sudirman Kav. 22 – 23 Jakarta 12920 |
Location
Surabaya
|
Address
PT. Pelayaran Bintang Putih as Agent for MAERSK
Sinar Mas Land Plaze 3th floor JL. Pemuda No.60-70, Surabaya 60271 |
Location
Semarang
|
Address
PT. Pelayaran Bintang Putih as Agent for MAERSK
HSBC Building 4th Floor JL. Gajahmada No.135, Semarang 50134 |
Location
Medan
|
Address
PT. Pelayaran Bintang Putih as Agent for MAERSK
URO Building / Citibank 4th floor JL. Imam Bonjol No.23, Medan 2051 |
Click here to see Maersk Indonesia – Counter Schedule.
If you are outside of mentioned area, you can order the Secure Paper to be delivered to your address by external courier.
Kindly inform us via email (id.export@maersk.com) and provide complete address as some details are mandatory to be filled in the courier form as follows :
Company Name :
Address :
City :
Postal Code :
PIC Name :
Phone :
Or you can put the above details by requesting Blank OBL Secure Paper via website (please see the guidance as below).
We will proceed the Secure Paper delivery in the next business working day after your submission from both email and website.
Please be informed the document will be receive to your side 3 – 4 working days after the courier pick up the document from Maersk Office.
Instant Release eBL
EPAYMENT feature will benefits you with INSTANT online B/L release, do payment 24/7, & automatically get INSTANT payment confirmation mail (Official Receipt) sent to your mailbox or in MyFinance once payment settled.
Download excel file below to check your vessel’s Schedule (ETD, CY Open Closing, ATD)
Notes:
- All dates/times are given as reasonable estimates only and subject to change without prior notice
- Free storage (biaya stacking/penumpukan) for
- Belawan Port only for 3 days
- Surabaya Port only for 5 days
- Belawan Port - you can go to put here to find open stack schedule (estimated berthing date, estimated time of departure - ETD, cargo gate in date, etc).
- Dangerous Goods (DG)
-
Dangerous Goods (DG) container labelling and marking have to follow guidance
- All DG documents should be submitted and approved to secure loading.
- Late submission / non- approval of FINAL MDGF will result to containers being shut out and renominated to the next feeder with the "alih kapal" process to be done by the customer.
- Dangerous Goods (DG) shipments will not be accepted on 082 Service from Jakarta
- Maximum Storage period for containers with DG (FCL, LCL, or Transshipment) counted based on vessel’s Estimated Time of Berthing (ETB), following below details
Import Containers contains of DG | Export Containers contains of DG |
---|---|
Import Containers contains of DG
Class 1 ; 7 = Direct Driving / Truck Losing
|
Export Containers contains of DG
Class 1 ; 7 = Direct Driving / Truck Losing
|
Import Containers contains of DG
Class 2.1 ; 2.3 ; 5.1 ; 5.2 ; 6.1 = Maximum 24 hours
|
Export Containers contains of DG
Class 2.1 ; 2.3 ; 5.1 ; 5.2 ; 6.1 = Maximum 24 hours
|
Import Containers contains of DG
Class 2.2 ; 3 ; 4 ; 5; 6.2 ; 8 ; 9 = Maximum 72 hours
|
Export Containers contains of DG
Class 2.2 ; 3 ; 4 ; 5; 6.2 ; 8 ; 9 = Maximum 96 hours
|
* Follow NPCT1 - Dangerous Goods (DG) Handling information
**If the container fails to be gated in for export within the below cutoff for DG, subject to the containers being shut out
Indonesia Export Freetime Tariff
Export: Our setup inIndonesia will be Split Demurrage and Detention.
Note:*Demurrage is charged separately by terminal
This means you will have separate free time and compensation for utilisation of equipment inside (Demurrage) and outside (Detention) of terminals or depots while storage is not applicable and still be collected by terminal directly.
Detention: Compensation payable when the Merchant holds Carrier's Container outside the port, terminal, or depot beyond the agreed amount of Free Time.
Demurrage: Compensation payable when the Merchant holds Carrier’s Container inside the terminal, port, or depot beyond the agreed amount of Free Time (the compensation includes terminal storage costs). Export Demurrage at Indonesia is collected by a terminal directly.
Name | Start Event | End Event | ||
---|---|---|---|---|
Name
Detention
|
Start Event
Commences on and includes the day that the empty container is gated-out from the depot.
|
End Event
Ends on the day that the full container is gated-in at the agreed port or terminal.
|
|
|
Name
Demurrage
|
Start Event
Commences on and includes the day that the full container is gate-in at the agreed port or terminal
|
End Event
Ends on the day the day that the full container is loaded on a vessel.
|
|
|
Indonesia Export freetime Tariff ( Excluding Batam), effective 15th Dec 2023
Days | 20’ DRY | 45’ DRY / 40’ / 40’HC | Days | 20’ REEF/ Special | 40’ REEF/ Special or 40’ HREEF/ Special |
---|---|---|---|---|---|
Days
1-6
|
20’ DRY
Free
|
45’ DRY / 40’ / 40’HC
Free
|
Days
1-4
|
20’ REEF/ Special
Free
|
40’ REEF/ Special or 40’ HREEF/ Special
Free
|
Days
7-11
|
20’ DRY
USD 40
|
45’ DRY / 40’ / 40’HC
USD 60
|
Days
5-9
|
20’ REEF/ Special
USD 50
|
40’ REEF/ Special or 40’ HREEF/ Special
USD 70
|
Days
12+
|
20’ DRY
USD 50
|
45’ DRY / 40’ / 40’HC
USD 70
|
Days
10+
|
20’ REEF/ Special
USD 90
|
40’ REEF/ Special or 40’ HREEF/ Special
USD 130
|
Free time for IMO is 6 days(same as DRY)
Batam Indonesia Export Freetime Tariff, effective from 15th Dec 2023
Days | 20’ DRY | 45’ DRY / 40’ / 40’HC | Days | 20’ REEF/ Special | 40’ REEF/ Special or 40’ HREEF/ Special |
---|---|---|---|---|---|
Days
1-7
|
20’ DRY
Free
|
45’ DRY / 40’ / 40’HC
Free
|
Days
1-4
|
20’ REEF/ Special
Free
|
40’ REEF/ Special or 40’ HREEF/ Special
Free
|
Days
8-11
|
20’ DRY
USD 40
|
45’ DRY / 40’ / 40’HC
USD 60
|
Days
5-9
|
20’ REEF/ Special
USD 50
|
40’ REEF/ Special or 40’ HREEF/ Special
USD 70
|
Days
12+
|
20’ DRY
USD 50
|
45’ DRY / 40’ / 40’HC
USD 70
|
Days
10+
|
20’ REEF/ Special
USD 90
|
40’ REEF/ Special or 40’ HREEF/ Special
USD 130
|
IMO Freetime follow equipment size/type
Timor Leste
Container Type | Free Usage Days | Day 6 - Onwards |
---|---|---|
Container Type
20' General Purpose Container
|
Free Usage Days
5
|
Day 6 - Onwards
USD 12
|
Container Type
40' General Purpose Container & High Cube Container
|
Free Usage Days
5
|
Day 6 - Onwards
USD 14
|
NOTE: From 15 August 2020, Free Time deals will be applied based on the effective deals at the Price Calculation date – PCD.
Tariff Charges of Indonesia Export Free Time below will be effective from 15 February 2021
Effective from Price Calculation Date February 15, 2021, we hereby notify you the following change at our Export Detention tariff calculation in Indonesia. Advisory here.
Maersk will use a Progressive method to calculate export detention charges upon expiry of the freetime.
The tariff itself and the agreed free time will not be affected by this change.
Individual & Embassy shipment
Individual and Embassy shipments are restricted.
Exceptions must include personal movers or international forwarders.
Dangerous and Poisonus Waste
Do not accept cargo if:
- Waste is from unspecific sources such as maintenance, washing, packing of tools.
- Wasts is from specific sources such as industrial process or certain activity.
- Waste is from expired chemical substances, packing-scrap and off-grade or by-products
Export of recycled commodities (wastepaper, scrap metal, used plastics) out of Indonesia can be done as long as:
- Shipper has got their cargo inspected by approved surveyor before stuffing and the certificate of survey (Laporan Survey/LS) has been issued by PT Surveyor Indonesia or PT SUCOFINDO or their agent in the origin countries (Indonesia's Ministry of Trade regulation no 39/M-DAG/PER/9/2009 article 18).
- Shipper will also need to make sure that their consignee has obtained the necessary license to import non-hazardous waste from the Ministry of Trade. Consignee should refer to the following link to get the license: click here.
- No Acceptance for commodity Zinc Oxide. For commodity Charcoal, Carbon and its associates (Other names for the product can be but is not limited to: Biowood, Biofuel, Charcoal briquettes, Coco shell briquettes, Coconut shell bricks, Hardwood Pulp Briquettes, Wood briquettes, wood pellets, wood pulp briquettes, charcoal expellers, BBQ briquettes, natural carbon/pure charcoal, non-modified, mangrove charcoal, charcoal residue, etc.), it will be subject to approval for loading. Any booking for these commodities that cause loading cancellation will be out of carrier liability.
- Whale/Shark. Sealand Maersk cannot accept whale meat or whale products nor shark meat or shark products. Sealand Maersk is committed to avoiding transport of endangered wildlife products in our networks. Endangered wildlife products are plant and animal species listed in the Convention on International Trade in Endangered Species of Wildlife Fauna and Flora (CITES).1 They include species for which trade is prohibited. This is international regulation where most of other shipping company do the same.
Request BL Release to Other Party (Change Transport Document Receiver) Procedure
- Customers can raise BL Release to other party (change Transport Document Receiver) request through maersk.com (by tracking or going to your shipment, when on the Shipment Binder click BL Release button, select Issue Bill of Lading to other party). Click here for the web guidance.
- Copy of your request will be send to your email address. Please wait for our customer representative agent to assist your request.
Tips: you can ask the booked by party to add / specify your customer code as the Shipper or Transport Document Receiver party directly during Booking submission – so you will be able directly to do Shipping Instruction (first) submission.
Request Telex (Electronic Cargo Release) Procedure
- Customers can raise Telex (Electronic Cargo Release) request through maersk.com (by tracking or going to your shipment, when on the Shipment Binder click BL Release button, select Electronic Cargo Release). Click here for the web guidance.
- Copy of your request will be send to your email address. Please wait for our customer representative agent to assist your request.
- Settle Telex Release fee IDR 410.000/ BL
- Telex Release / ECR is not permitted for several destination country, click here for details.
Request Switch Bill of Lading Procedure
- Customers can raise Switch BL request through email id.export@maersk.com using Subject: Request SWITCH BL XXXXXXXXX
- Customers can proceed to endorse and surrender below required documents to Maersk counter office
- Full set original BL
- LOI for Switch BL request using Company’s Letter Head (complete with stamp duty IDR 10.000 + Signature)
- Settle Switch BL Fee IDR 1.200.000
- Customer can use below template if the payer party that absorbed the switch charges is different from the party that surrender the switch letter.
Notes: Switch BL can only proceed by origin before Import Manifest submitted by destination office.
Pre-cooling of Cargo
It is of utmost importance that the cargo is pre-cooled to the prescribed carrying temperature prior stuffing in order to avoid damage to the cargo during transportation.
Ideally, the carrier accepts those commodities which have been pre-cooled to the correct transport temperature.
Commodities that are not adequately pre-cooled prior to loading into the reefer container place an undue stress to the container's refrigeration system. This may affect the refrigeration system's performance.
Pre-cooling of Container
- Pre-cooling of reefer containers must be avoided.
- The reason for not pre-cooling the container is that a lot of condensed water will be produced as soon as the doors are opened, if the ambient temperature is high.
- Pre-cooling of a container should only take place in those cases where the cargo is transferred into the reefer container in a cold store.
Hotstuffing
Cargo which has not been cooled to its carriage temperature prior stuffing is deemed to be hot cargo- and if the same is consequently stuffed in the container, the container is deemed to be hotstuffed.
The reefer container is designed to maintain the set temperature for carriage and not to bring down the temperature of the commodity.
Hotstuffed cargo will give rise to the following:
- Poor circulation of air inside the container leading to some of the cargo not being cooled adequately.
- Frequent defrosting cycle due ice formation on the evaporator during which time the cooling apparatus shuts down.
- Cargo damage due condensate re-freezing on the cargo/packing leading to claims at the destination port.
Maersk strongly advise against hotstuffing of cargo in our reefer containers but if the shipper insists and is willing to take full responsibility for cargo damage and possible claims, then the Bill of Lading will be claused as such.
Others
LOI - Request of Changing Temperature
- need to be provided when request changing temperature once container already gate in.
- be noted that this request will be charged USD 50.
LOI - Hot Stuff Clause
- need to be provided prior gate in.
Notes:
- All LOI must be printed using Company's letterhead and use duty stamp (materai) IDR 10.000.
- Scanned file must be sent to id.export@maersk.com prior sending the hardcopy to our office.
At Maersk, we believe in the utmost safety of our equipments and our crew involved with handling these equipments along with your cargo at sea.
In light of this, our customers will be asked to follow certain set of procedures whenever there is loading of coils and other metal materials which is over 2 metric tons with immediate effect.
Below is the procedure we are expecting our customers to follow:
- On maersk.com website while placing online booking please select commodity code as 002317 (even though your cargo is Steel coils, metal coils, aluminum coils or wire coils and Plates please select the same).
- After customer place the booking with this code customer will get email after booking confirmation from our side to provide necessary details.
- After customer pick up container need to send us stuffing images in word file template format
- PRIOR GATE IN: Once the approval is given by our cargo compliance desk, Customers containers will be deemed safe to load on the scheduled vessel. Accordingly, customers can gate in their containers (containers are not allowed to gate-in to CY before the required stuffing photo is approved).
Notes:
- Please do not gate-in Containers until Stuffing wise acceptance is received from our side.
- Important note: Unless the pictures of stuffing and securing are sent and stuffing acceptance confirmation received from our end, kindly do not seal the box or move them to gate in. Improper lashing / securing can be unseaworthy and pose threat to life and can damage crane/vehicle/cargo/container and/or vessel.
- Commodity Coil is not allowed for NAM inland movements (TRK/RAIL).
- Stacking of Coil on each other is also not allowed.
Policy applied for :
Steel coils, metal coils, aluminum coils, wire coils, Plates, Metal materials which is over 2 metric.
Actual Commodity is METAL COIL / Similar
- Please refer TT Club guidelines
- Please send us all the photos in word file template (MMA/COIL REQUEST TEMPLATE).
- We need all the clear & visible photos are taken during the day time.
- Please do not remove the below mentioned 9 headings (Photo no.1 to Photo no.9) and paste the original photos instead of sample photos below all the headings.
- In one-word file please send us maximum 12 to 13 photos only.
- Please rename the word file name ONLY same as ‘container number’ and don’t give any other name. Example “BMOU2978465”
- Email Subject: COIL/MMA approval request for Booking reference no.
- Send the email for approval to id.export@maersk.com.
Actual Commodity is Metal Plates / Similar
Please refer to Plates A REQUEST TEMPLATE version 1.4
Actual Commodity is Metal Pipes/Rod/Similar
Please refer to PIPE D Heavy Bars REQUEST TEMPLATE version 1.3
Charcoal Shipment Procedure
Other names for the charcoal product can include but is not limited to:
Biowood, biofuel, charcoal briquettes, coco shell briquettes, coconut shell brics, hardwood pulp briquettes, wood briquettes, wood pellets, wood pulp briquettes, charcoal expellers, BBQ briquettes, natural carbon/pure charcoal, charcoal non-modified, mangrove charcoal, charcoal residue - and more.
There is a list of requirements that need to be met to obtain loading acceptance to export charcoal with Maersk.
Please find a comprehensive outline of the requirements as well as any additional information pertinent to the matter.
Initial Acceptance (Prior to Place Bookings)
The local Maersk office will apply for acceptance to load either restaurant or barbeque charcoal from our principals on behalf of the charcoal producer.
A charcoal manufacturer can only book a shipment once passing this initial acceptance process through a factory audit done by a Maersk's approved surveyor: Carsurin. Customers who has never ship charcoal wth Maersk can reach out to Carsurin directly at charcoal@carsurin.com to get the manufacturer audited. Maersk will then decide whether the manufacturer is eligible to ship charcoal or not with main reference to the initial company audit.
See more detail of the Factory Audit by Carsurin here (English) or here (Bahasa Indonesia)
Prohibited charcoal is
- dangerous goods
- wet charcoal
- charcoal in bulk
- instant grill
- charcoal fines
- small particle/fraction
- charcoal scrap
- contaminated charcoal
- packaging more than 50kg
- cargo is used for waterpipes/ Shisha/ Smoke/ Hookah/ Nargila or similar
- packed in cartons, boxes or similar
- charcoal booked using Non-operating container
Since August 20th 2019, all customers who misdeclare their Dangerous Goods will be charged a Misdeclaration Fee of 5,000 USD per booking. Any additional costs that will result from taking corrective action (such as correcting the stowage to a safe position on board the vessel, etc) will be charged on top of this fee.
Example : Customer declares cargo as non-dangerous when it is in fact dangerous (i.e. the cargo is charcoal which is Class 4.2 but declared as “coconut products”, etc.)
See the Advisory for the Dangerous Cargo Misdeclaration Fee here.
After Initial Acceptance (In Process to Place Bookings)
Customer has to select proper commodity when placing booking.
Commodity Code | Commodity Description |
---|---|
Commodity Code
004701
|
Commodity Description
Fuel wood, Charcoal (If commodity is Steam activated carbon / Charcoal)
|
Commodity Code
001612
|
Commodity Description
Carbon Black (If commodity is Carbon Black / Mineral origin)
|
The following documentation needs to be submitted in order to make the booking application
- Material Safety Data Sheet
The MSDS must have the same entity (producer) indicated as the Self-Heating Certificate, Weathering certificate, Shippers declaration and Commercial invoice. The MSDS must indicate the use of the charcoal (only one use). MSDS must be in English. - Self-Heating Certificate
The Self-Heating certificate may not be older than six months and must be accompanied by an official accreditation letter of the laboratory. - Accreditation letter of laboratory
Certificate confirming that the laboratory performing the test has been approved by the competent authority. - Business Presentation / Company Profile
The Business Presentation should indicate the type of charcoal produced as well as the intended use of said charcoal. This is submitted only once as part of the initial acceptance procedure. - Weathering Certificate
This certificate is to be issued by the producer of the charcoal and below criteria are shall be met.- Dated, signed and stamped from shipper (real producer of the cargo)
- Detailed information about weathering process
- Minimum 14 days weathering before packing into bags
- Container and booking number
- Vanning Certificate
The Vanning Certificate must be issued by an official and independent Marine Surveyor after a physical inspection of the vanning of the cargo, and must be dated, signed and stamped by same. The Shipper is reminded that any misdeclaration of information shall remain his responsibility.
Following criteria must be checked and confirmed:- Photos of cargo during stuffing container, incl. minimum one photo of the cargo without the outer packing
- Weight of each bag
- Container is packed in accordance with IMDG code and CTU packing guide
- Packings are new, air tight, intact and suitable for the cargo
- Temperature of cargo is not exceeding ambient temperature by more than 5°C
- Packaging and interior atmosphere is clean and odorless, no presence of fumes or smoke
- 1 kg sample has been taken during stuffing and cargo has been identified as declared by shipper. The sample retained for minimum 3 months in surveyors office and is always available for ML review.
- Container- and seal number
- Shippers Declaration
Stating real end user and use of the cargo at final destination, weight of each bag and must mention booking number. Duly dated, signed and stamped on shipper’s letterhead. - Commercial Invoice
After Booking Accepted (Prior to Container Load)
After receiving booking confirmation from Maersk and perfoming cargo stuffing customer has to submit the shipping instruction with the mandatory details along with the above-mentioned 8 documents to Maersk’s documentation team. Approval for container load will be given if all documents are consistent and no anomaly or misdeclaration is found. In the cases where documents is found incomplete or discrepant, the container will not be loaded and all costs and consequences are to be borne by shipper and/or booking party. More detail of the Terms of Carriage can be found here.
Download the vessel deadline
The following CY Cut Off and ETD are proforma schedule. In case of delay, please reach out to our customer service for further clarification.
All the deadline is using working day instead of calendar day.
Port of Loading - Service - Terminal | Proforma CY CUT OFF | Proforma ETD | Final SI & VGM | Dangerous Goods (DG) | Charcoal / Steel Coil |
---|---|---|---|---|---|
Port of Loading - Service - Terminal
JAKARTA – SE8 - New Priok Container Terminal One
|
Proforma CY CUT OFF
Sunday 03:00
|
Proforma ETD
Monday
|
Final SI & VGM
Friday 15:00
|
Dangerous Goods (DG)
Thursday 17:00
|
Charcoal / Steel Coil
Thursday 15:00
|
Port of Loading - Service - Terminal
JAKARTA - IA8 - New Priok Container Terminal One
|
Proforma CY CUT OFF
Sunday 03:00
|
Proforma ETD
Monday
|
Final SI & VGM
Friday 15:00
|
Dangerous Goods (DG)
Thursday 17:00
|
Charcoal / Steel Coil
Thursday 15:00
|
Port of Loading - Service - Terminal
JAKARTA - IA1 - New Priok Container Terminal One
|
Proforma CY CUT OFF
Thursday 09:00
|
Proforma ETD
Friday
|
Final SI & VGM
Wednesday 09.00
|
Dangerous Goods (DG)
Monday 17:00
|
Charcoal / Steel Coil
Monday 12:00
|
Port of Loading - Service - Terminal
JAKARTA – TH9 – New Priok Container Terminal One
|
Proforma CY CUT OFF
Saturday 15:00
|
Proforma ETD
Sunday
|
Final SI & VGM
Friday 12:00
|
Dangerous Goods (DG)
Thursday 17:00
|
Charcoal / Steel Coil
Thursday 15:00
|
Port of Loading - Service - Terminal
SEMARANG – IA1 – Semarang Terminal
|
Proforma CY CUT OFF
Saturday 10:00
|
Proforma ETD
Sunday
|
Final SI & VGM
Friday 12:00
|
Dangerous Goods (DG)
Wednesday 10:00
|
Charcoal / Steel Coil
Wednesday 10:00
|
Port of Loading - Service - Terminal
SURABAYA - IA8 - Surabaya Terminal
|
Proforma CY CUT OFF
Thursday 04:00
|
Proforma ETD
Saturday
|
Final SI & VGM
Wednesday 12.00
|
Dangerous Goods (DG)
Tuesday 10:00
|
Charcoal / Steel Coil
Tuesday 10:00
|
Port of Loading - Service - Terminal
BELAWAN - SS1 - Belawan Terminal
|
Proforma CY CUT OFF
Dry: Monday 21:00
Reefer: Tuesday 18:00 |
Proforma ETD
Wednesday
|
Final SI & VGM
Monday 12.00
|
Dangerous Goods (DG)
Thursday 17:00
|
Charcoal / Steel Coil
Thursday 15:00
|
Port of Loading - Service - Terminal
PANJANG – IA1 – New Priok Container Terminal One
|
Proforma CY CUT OFF
Tuesday 16.00
|
Proforma ETD
Wednesday
|
Final SI & VGM
Friday 15.00
|
Dangerous Goods (DG)
Thursday 17:00
|
Charcoal / Steel Coil
Thursday 12.00
|
Port of Loading - Service - Terminal
Outport
|
Proforma CY CUT OFF
-
|
Proforma ETD
-
|
Final SI & VGM
Latest ETD-2 Days
17:00 local time |
Dangerous Goods (DG)
3 working days prior |
Charcoal / Steel Coil
3 working days prior
departure before 17.00 |
Should these deadlines fall on Saturday, Sunday or holiday please submit a working day before
Shipping Instruction (SI) & Verified Gross Mass (VGM) Note:
- Late Shipping Instruction and VGM submission will cause below issue:
- Redress Manifest
- Shut out and rolled to next available schedule (First Feeder and Connecting Vessel)
- Please note, any charges which are caused by late shipping instruction and VGM submission from customer, it will be under customer responsibility.
Dangerous Goods (DG) Note:
- All DG documents should be submitted and approved to secure loading.
- Late submission / non- approval of FINAL MDGF will result to containers being shut out and renominated to the next feeder with the "alih kapal" process to be done by the customer.
- Dangerous Goods (DG) shipments will not be accepted on 082 Service from Jakarta
- Maximum Storage period for containers with DG (FCL, LCL, or Transshipment) counted based on vessel’s Estimated Time of Berthing (ETB), following below details
Import Containers contains of DG | Export Containers contains of DG |
---|---|
Import Containers contains of DG
Class 1 ; 7 = Direct Driving / Truck Losing
|
Export Containers contains of DG
Class 1 ; 7 = Direct Driving / Truck Losing
|
Import Containers contains of DG
Class 2.1 ; 2.3 ; 5.1 ; 5.2 ; 6.1 = Maximum 24 hours
|
Export Containers contains of DG
Class 2.1 ; 2.3 ; 5.1 ; 5.2 ; 6.1 = Maximum 24 hours
|
Import Containers contains of DG
Class 2.2 ; 3 ; 4 ; 5; 6.2 ; 8 ; 9 = Maximum 72 hours
|
Export Containers contains of DG
Class 2.2 ; 3 ; 4 ; 5; 6.2 ; 8 ; 9 = Maximum 96 hours
|
* Follow NPCT1 - Dangerous Goods (DG) Handling information
**If the container fails to be gated in for export within the below cutoff for DG, subject to the containers being shut out
- Dangerous Goods (DG) container labelling and marking have to follow below guidance
Charcoal Note:
- For Charcoal Shipment, containers are not allowed to gate-in to CY before the required documents are approved.
- Failing to meet the cut-off, missing any of the required documents, or in any situation where the cargo is considered as dangerous or IMDG regulated, will result in cargo shut-out. Maersk will not be responsible for any costs and consequences associated in such action
- Charcoal shipments will not be accepted on 082 Service from Jakarta
Item | Information |
---|---|
Item
Maersk Equipment Advantages 45' Containers |
Information
Most shipping lines do not offer 45' containers. 45' are still, after decades, considered special equipment with limited availability and many ships are not configured to handle such large equipment. Not so with Maersk. We proudly offer this equipment to give you a competitive advantage on cost and ease of handling. Benefits of 45' containers are:
Advantages sum up; consider that you get Maersk's award winning second-to-none service, the assurance of maximum cargo-control through Maersk's world-wide network of on-line offices and you save money on freight, trucking, customs and handling at the same time. In addition, you have access to an industry leading suite of Electronic commerce applications free of charge. Let Maersk's advantages be your advantages and help you lead the way in your industry. Note: 45' containers are especially suited for large shipments of light weight cargo. For Europe, max. weight of cargo incl. all packaging may not exceed 240 kg/cbm (total cargo weight not exceeding 18,000 kg). Examples of commodities that work excellently in 45' containers are furniture, garments, footwear, toys, electronics, arts & crafts. Please call us for further inquiries about 45' pricing and availability and be on your way to a smoother transport experience with significant cost savings making your company more competitive! |
Item
Equipment Interchange Receipt (EIR) |
Information
Definition It is a card issued by JICT to exporter/shipper after the exporter/shipper pays all costs and hands over required documents to JICT. The card contains the following information crucial to the loading process:
Features: It is imperative that the yellow card is obtained by the shipper and returned back completed in its entirety to the relevant port department to ensure that the container will be on the terminal's loading plan. |
Item
Seals |
Information
Container seals are essential in guaranteeing the safety of the cargo inside the container. To aid our customers in attaching the designated seal to a particular container, Maersk have instructed our depots to provide to the freight forwarder a plastic bag containing the seal with the corresponding container number written on the plastic. By ensuring that the seal is correctly attached to the designated container, the shipper has to a large extent secured the safety of his cargo until arrival to its final destination. Any container with broken or damaged or missing seals is automatically considered suspect by Maersk and the same is canceled from loading until such time that a survey including officials from the terminal, customs, shipper's representative, Shipping line representative are present, a tally taken of the cargo and then the box is re-sealed if all in order. |