Shipping to and from Indonesia

As one of efforts to minimize physical interactions & the spread of COVID-19, Maersk Indonesia will enforce full usage of the “Electronic Bill of Lading” access to all customers who use Original Bill of Lading (OBL) documents. By utilizing this feature, customers will no longer need to come to Maersk counter for printing the OBL (1st issuance). Customers can directly print documents with Secure Paper anytime and from anywhere.

Customers who always use the Seawaybill document type, are not required to register for E-BL access (Seawaybill has automatically been uploaded to the website & does not require Secure Paper for printing - You can print directly from your site by using white paper in A4 size & no need to go to Maersk counter).

Benefits

• Customers can directly print OBL via the web (web printing access) anytime & anywhere.
• FREE OF CHARGE for registration as well as with the Secure Paper (provided by Maersk)
• Save more time & money. No need to come to Maersk counter for printing OBL (no need to queue & pay IDR 400,000 for one-time print - 1st issuance) anymore.

Click here to see the advisory.

How to register?

In order to get the access, please fill the web printing access agreement

1. At the first page, fill in the required data
• company name
• customer code
• complete address (street name & number, house/building name & number, floor, block/kavling, city, province, postal code)
• username that will be granted the printing access
2. At the last page, use IDR 6000 duty stamp (materai), signature, company stamp, signatory person name & company name
3. Send the SCAN (SOFT FILE) complete document & SCAN of Company’s NPWP (Nomor Pokok Wajib Pajak) in PDF file through email id.export@maersk.com. Once your data has been checked & validated, you will get approval to proceed further.
4. After get confirmation from us, you can send the HARD COPY to our office
   
   • PT. Pelayaran Bintang Putih as Agent for MAERSK
     Menara Batavia 15th floor
     Jl. KH Mas Mansyur, Kav. 126
     Jakarta 10220 – Indonesia
     Attention : Ms. Diana Christina
5. We will back to you 1x24 hours after receive the hard copy & give the review confirmation of your submission.

Note:

• If you send the hardcopy without notifying us, your submission can be potentially rejected due to data discrepancy.
• Any data changing as per 1st page of agreement, you need to resend the agreement with latest update data.
• If technical reasons (for example, difficulty in printing etc.) require printing more than it should be, the customer must have the written authority of Maersk. Customers must submit a hardcopy / printed Letter of Indemnity (LOI) on white paper with duty stamp IDR 6000, signed by Registered User & company authorities, to Maersk counter or parties appointed by Maersk.
• Letter of Indemnity (LOI) will not required for the process of revisions / amendments of the Original BL, however the customer still has to return the full set of the old OBL.

How to Pick Up Secure Paper?

If you are located within these area: JABODETABEK, Surabaya, Semarang, and Medan you can get the blank secure paper directly at our counter. Kindly come to our Counter based on the address you stated on EBL agreement to pick up the Secure Paper with Surat Tugas & the copy ID (KTP only).

*during COVID 19 Pandemic until further notice, counter schedule will be open 10.00 – 15.00 (Monday – Friday) & break 12.00 – 13.00.

If you are outside of mentioned area, you can order the Secure Paper to be delivered to your address by external courier.

Kindly inform us (id.export@maersk.com) the complete address, PIC name, and phone number of the PIC, we will proceed the Secure Paper delivery / sending in the next business work day.

Instant Release eBL

EPAYMENT feature will benefits you with INSTANT online B/L release, do payment 24/7, & automatically get INSTANT payment confirmation mail (Official Receipt) sent to your mailbox or in MyFinance once payment settled.

Procedure Tick Console

Procedure 'Tick Console' request deadline for consolidated flat file effective from: 15 June 2020

Click hereto see advisory.

To allow us serve you better, timely, and accurately, kindly follow below guidance to submit tick consolidate request:

1. Please go to Maerskops wixsite Website via your browser.
2. Kindly input password “Maersk123” as below and click “Go”.
3. After that you will see the website homepage.
4. Please scroll down and you will find the Tick Consolidate Form.
5. To view the deadline, kindly click “Export Deadline” for Export Shipment and “Import Deadline” for Import Shipment.
6. Kindly fill the form with required data.
• E-mail: please input only 1 email.
• PIC Name: please input only 1 PIC Name.
• Company Name: Please input your company name without punctuation.
• Operator: please choose via dropdown as below: (For Now it is only for Maersk Shipment).
• To input B/L number, Forwarder Name & NPWP, kindly click “Add New Record”.
• If you need to add other input, kindly click “Add New Record”.
• After finishing the input, kindly click submit and there will be notification ‘Thanks for submitting the form!’.
• Customer will receive confirmation email to the inputted address.

Click here to download the PDF version of the guidance.

Export Tick Consolidate Submission Deadline

'Tick Console' should be sent within the schedule stated below.

If the deadline comes on Public Holiday, you can send it 1 (one) day earlier than the schedule.

Tariff charges

Effective from: 01 January 2017

Export: Our setup inIndonesia will be Split Demurrage and Detention.
Note:*Demurrage is charged separately by terminal

This means you will have separate free time and compensation for utilisation of equipment inside (Demurrage) and outside (Detention) of terminals or depots while storage is not applicable and still be collected by terminal directly.

Export Tariff Change

Effective from: 16 March 2017

The calculation is changing the start day of counting Demurrage and Detention freetime from counting on "Next day" of activity to "Same day" of activity container gate-out empty to container gate-in laden.

Demmurage and Detentation calculation for special

Demmurage and Detentation calculation for special extended freetime change effective January 1st, 2019

We will change the calculation method for our Export detention and demurragefor customers with special extended free time from traditional to progressive tier structure. After the extended free time expires, any additional days will be subject to the demurrage and detention charges as per the relevant day count in our tariff tier structure. This means that the subsequent demurrage and detention charges beyond extended free time will not automatically be calculated basing on the tariffs of 1st tier as before. The starting point of free time is counted from the date empty container is picked up.

• Special extended free time: 10 days

• Date of gate out empty: 1 November

• Freetime ends: 10 November

• Date of gate in CY: 12 November

• Detention day: 2

How to Calculate

• 1 day (Day 11): USD 40 for 20 dry and USD 60 for 40 dry
• 1 day (Day 12): USD 50 for 20 dry and USD 70 for 40 dry

Tariff Charges of Indonesia Export Free Time below will be effective from 1st March 2020

Free time for IMO is 6 days(same as DRY)

For Maersk SPOT booking, the tariff charges for Indonesia export Free Time will be applicable as follow for mentioned cargo type:

US customs 24-hour advance manifest rule

Click here to view US customs 24-hour advance manifest rule.

Maersk Equipment Advantages - 45' Containers (cntrs)

Most shipping lines do not offer 45' containers. 45' are still, after decades, considered special equipment with limited availability and many ships are not configured to handle such large equipment. Not so with Maersk. We proudly offer this equipment to give you a competitive advantage on cost and ease of handling.

Benefits of 45' containers are:

• Regular 40' container loads approx. 55 m³, Maersk's 45' container loads approx. 75 m³
  Advantage: 20cbm / 36% more space per container

• 3x45' container's loading capacity is 225 m³, whereas 4x40' total capacity is no more than 220 m³
  Advantage: You get the same capacity plus an additional 5 cbm using 3x45' instead of 4x40' containers

• Maersk offers a low 45' rate that is competitive to the 40' rate offered by discount operators.
  Advantage: For Europe base ports excl. surcharges, Maersk's 45' rate translates to USD 46.66 /m3 based on rate of USD 2,800/40' compared to discount operators charging USD 47.27/m3 (USD 2,600 /40')

• Shipping large orders in 45' containers instead of 40' containers translates into fewer units which means less handling/trucking expenses.
  Advantage: You save money not only on freight, but also on trucking, terminal handling and customs. Again using above example and assuming you ship to Rotterdam, you would pay 4 x USD 230 vs. 3 x USD 295 in Jakarta and 4 x USD 160 vs. 3 x USD 160 in Rotterdam for total saving on THC of USD 280. On top of this, you save 1 truck both in Jakarta and Rotterdam.

Advantages sum up; consider that you get Maersk's award winning second-to-none service, the assurance of maximum cargo-control through Maersk's world-wide network of on-line offices and you save money on freight, trucking, customs and handling at the same time. In addition, you have access to an industry leading suite of Electronic commerce applications free of charge. Let Maersk's advantages be your advantages and help you lead the way in your industry.

Note: 45' containers are especially suited for large shipments of light weight cargo. For Europe, max. weight of cargo incl. all packaging may not exceed 240 kg/cbm (total cargo weight not exceeding 18,000 kg). Examples of commodities that work excellently in 45' containers are furniture, garments, footwear, toys, electronics, arts & crafts.

Please call us for further inquiries about 45' pricing and availability and be on your way to a smoother transport experience with significant cost savings making your company more competitive!

Equipment Interchange Receipt (EIR)

Definition

It is a card issued by JICT to exporter/shipper after the exporter/shipper pays all costs and hands over required documents to JICT. The card contains the following information crucial to the loading process:

• Container number
• Vessel/voyage
• Stacking position (yard plan and yard position) of the container at CY location
• Stowage position (bay/row/tier) of the container on the feeder

Features:

It is imperative that the yellow card is obtained by the shipper and returned back completed in its entirety to the relevant port department to ensure that the container will be on the terminal's loading plan

Pre-cooling of Cargo

It is of utmost importance that the cargo is pre-cooled to the prescribed carrying temperature prior stuffing in order to avoid damage to the cargo during transportation.

Ideally, the carrier accepts those commodities which have been pre-cooled to the correct transport temperature.

Commodities that are not adequately pre-cooled prior to loading into the reefer container place an undue stress to the container's refrigeration system. This may affect the refrigeration system's performance.

Pre-cooling of Container

• Pre-cooling of reefer containers must be avoided.
• The reason for not pre-cooling the container is that a lot of condensed water will be produced as soon as the doors are opened, if the ambient temperature is high.
• Pre-cooling of a container should only take place in those cases where the cargo is transferred into the reefer container in a cold store.

Hotstuffing

Cargo which has not been cooled to its carriage temperature prior stuffing is deemed to be hot cargo- and if the same is consequently stuffed in the container, the container is deemed to be hotstuffed.

The reefer container is designed to maintain the set temperature for carriage and not to bring down the temperature of the commodity.

Hotstuffed cargo will give rise to the following:

1. Poor circulation of air inside the container leading to some of the cargo not being cooled adequately.
2. Frequent defrosting cycle due ice formation on the evaporator during which time the cooling apparatus shuts down.
3. Cargo damage due condensate re-freezing on the cargo/packing leading to claims at the destination port.

Maersk strongly advise against hotstuffing of cargo in our reefer containers but if the shipper insists and is willing to take full responsibility for cargo damage and possible claims, then the Bill of Lading will be claused as such.

Seals

Container seals are essential in guaranteeing the safety of the cargo inside the container.

To aid our customers in attaching the designated seal to a particular container, Maersk have instructed our depots to provide to the freight forwarder a plastic bag containing the seal with the corresponding container number written on the plastic.

By ensuring that the seal is correctly attached to the designated container, the shipper has to a large extent secured the safety of his cargo until arrival to its final destination.

Any container with broken or damaged or missing seals is automatically considered suspect by Maersk and the same is canceled from loading until such time that a survey including officials from the terminal, customs, shipper's representative, Shipping line representative are present, a tally taken of the cargo and then the box is re-sealed if all in order.

Charcoal Cargo Procedure and Deadlines

Other names for the product can include but is not limited to:
Biowood, biofuel, charcoal briquettes, coco shell briquettes, coconut shell brics, hardwood pulp briquettes, wood briquettes, wood pellets, wood pulp briquettes, charcoal expellers, BBQ briquettes, natural carbon/pure charcoal, charcoal non-modified, mangrove charcoal, charcoal residue - and more.

Maersk Line accepts non – IMO regulated charcoal.
IMO regulated charcoal (hazardous) are not accepted.

The following documents must be submitted for approval

Documents required prior to booking confirmation:

• Material Safety Data Sheet (MSDS)
• Company Profile
• Certificate of Self-heating Test (Laboratory test certificate according to IMO Special Provision 925 reference UN Manual of Tests and Criteria 33.3). Starting August 1, 2016, we will only accept self-heating certificates similar to the format as attached sample from all shippers with export cargo from Indonesia.
  

  Three points to remember for the Self-heating Test Certificate:

  1. The self-heating certificate must be performed over minimum of 24 hours
  2. The size of the material used for testing must be mentioned on the certificate
  3. The proper temperature graph of the test over the 24 hours must be included.
• Accreditation Letter. Certificate confirming that the laboratory performing the test has been approved by the competent authority.
  

  The competent authority in Indonesia is as follows:

  Director of Marine Safety
  Directorate-General Sea Communication (Departemen Perhubungan)
  JI. Merdeka Barat No.8, Jakarta Pusat, Indonesia.
  Telephone: +62 381 3269 / Telefax: +62 384 0788
  OR
  Komite Akreditasi Nasional
  Manggala Wanabhakti Building Block IV, 4th Floor,
  Jl. Jend. Gatot Subroto – Senayan - Jakarta - 10270 – INDONESIA
  Phone: +62-21-5747043-44 Fax:+62-21-5747045
  E-mail: sertifikasi@bsn.go.id ; laboratorium@bsn.go.id

Documents required prior to loading:

• Weathering Report or Certificate describing the cooling process and attesting minimum 14 days of pre-cooling prior to packaging. In the case of activated carbon, weathering report is to include description of activation process and name of chemical used, alternatively describing the steam activation process. Container numbers and shipment numbers must be denoted on the Weathering Report.
• Vanning survey certificate issued by Marine Cargo Surveyor attesting that:
  1. Cargo packed in accordance with IMDG code.
  2. Packaging is air tight and intact.
  3. Temperature of cargo not exceeding 5 degrees Celsius above the ambient temperature.
  4. Packaging and interior atmosphere in container is clean and odorless, no presence of fumes or smoke.

Vanning survey certificate is to be submitted for every shipment (B/L) including following information:

1. Total number and size of containers
2. Container numbers
3. Seal numbers of respective container numbers
4. Date of vanning of each container
5. Photographs depicting the stuffing process
6. The vanning certificates states "A 1 kg sample has been taken during stuffing and cargo has been identified as declared by shipper. The sample retained for minimum 3 months in surveyors office and is always available for ML review"
7. Shipper declaration

Note: Before you gate-in the container, please ensure to submit the Vanning and Weather certificate as this is a requirement to load the container on the vessel. Please note that the documents submitted is subject for approval.

For Charcoal Shipment, containers are not allowed to gate-in to CY before the required documents are approved.

Please see the deadline schedules for Charcoal Shipment & Dangerous Goods (DG) Shipment on below tab “Document Submission Deadline – (SI, VGM, Charcoal, DG)”

Individual & Embassy shipment

Individual and Embassy shipments are restricted.
Exceptions must include personal movers or international forwarders.

Dangerous and Poisonus Waste

Do not accept cargo if:

1. Waste is from unspecific sources such as maintenance, washing, packing of tools.
2. Wasts is from specific sources such as industrial process or certain activity.
3. Waste is from expired chemical substances, packing-scrap and off-grade or by-products

Open / Closing schedules

Last updated: 20/10/2020 at 8:00H

Note:

1. All dates/times are given as reasonable estimates only and subject to change without prior notice
2. For Belawan Port, free storage (biaya stacking/penumpukan) only for 3 days
3. For Surabaya Port, free storage (biaya stacking/penumpukan) only for 5 days
4. ETD: Estimated Time Departure, ATD: Actual Time Departure

Port: Jakarta

Port: Semarang

Port: Surabaya

Port: Panjang Port

Port: Belawan / Service: SS1

(*) starting on RIO CADIZ 032N (ETA 03-AUG-2020), while SEASPAN LUMACO 031N backwards still follow previous schedule, proforma ETD TUE 07.00, proforma Open CY WED 01.00, proforma Closing CY SUN 23.00, DG deadline Thursday 17.00, Charcoal Deadline Thursday 15.00

Shipping Instruction (SI) & Verified Gross Mass (VGM) Note:

• Late Shipping Instruction and VGM submission will cause below issue:
• Redress Manifest
• Shut out and rolled to next available schedule (First Feeder and Connecting Vessel)
• Please note, any charges which are caused by late shipping instruction and VGM submission from customer, it will be under customer responsibility.

Dangerous Goods (DG) Note:

• Late submission / non- pproval of FINAL MDGF will result to containers being shut out and renominated to the next feeder with the "alih kapal" process to be done by the customer.
• Dangerous Goods (DG) shipments will not be accepted on 082 Service from Jakarta

Charcoal Note:

• For Charcoal Shipment, containers are not allowed to gate-in to CY before the required documents are approved.
• Failing to meet the cut-off, missing any of the required documents, or in any situation where the cargo is considered as dangerous or IMDG regulated, will result in cargo shut-out. Maersk will not be responsible for any costs and consequences associated in such action
• Charcoal shipments will not be accepted on 082 Service from Jakarta