Shipping to and from Indonesia

Your complete guide to shipping to and from Indonesia. Find the right route, get Maersk office locations, discover local solutions, payment options and more.

Local information

Main office
Jakarta
Address
Office & Counter:
International Financial Center Tower 2 (IFC 2 Tower) 41st Fl,
Jl. Jendral Sudirman Kav 22-23, 12920, Jakarta, Indonesia

Find counter opening hours here.
Contacts
Main Line: +62 21 5093 9470
Maersk Go pin: 0005
Maersk Go contact email id:
maerskgosupport@maersk.com

For Toll Free Number :
Click here
Maersk Indonesia WhatsApp Business Channel : +62821 2482 9365
Import related queries:
id.import@maersk.com
Export related queries:
id.export@maersk.com
Sales related queries:
sales.support@maersk.com
Opening hours
Mon-Fri 08:00-12:00 , 13:00 - 17:00

With an unrivalled global shipping network and offices in Jakarta, Surabaya, Medan and Semarang, we are well placed to connect Indonesian businesses with the rest of the world.

Whether you are importing machinery, chemicals and foodstuffs, or exporting electrical appliances, textiles or plywood, we have the local presence and global expertise to connect you with your key markets. We provide a full range of shipping services, including container tracking, stuffing and unstuffing coordination, and loading and discharging cargo.

Useful information

Get up-to-data local information about holiday periods, charges, payment services, procedures and restrictions, and more.

SeaBot, our new virtual assistant, is always ready to assist you

Meet SeaBot, our AI-powered virtual assistant that will give you answers to frequently asked questions instantly. No more need to spend time calling or emailing for simple queries!

To find Seabot on Messenger: click here and start chatting.
To find Seabot on WhatsApp: click here and start a new message.
To find Seabot on LINE: click here to start chatting.

Onboarding and Quick Guide on Online Portal
For your Export and Import Journey on SealandMaersk.com , click here

Experience our new and enhanced cargo booking

Now with instant booking confirmation.

In our continuous effort to offer you a simpler and easier digital booking experience we are pleased to present to you our new booking solution on Maersk.com.

You can now have your cargo booking request confirmed within seconds. In addition, you get greater visibility of sailing options with available vessel space, a list of depots with empty containers to choose from, and a choice of relevant value-added services. And you can now book from any device.

Web Solutions

Anything you need, we’re here to help

Find Prices

Ready to ship?

Look up rates for new shipments and inland tariffs.
Ver itinerarios

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Ver itinerarios

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Email US

Sales enquiries

Contact us and we will respond within the next two working days.