How and when will I be invoiced?
The Flex Hub surcharge is invoiced with your usual ocean freight invoice at the time of departure from the first origin port.
Sorry there was an error
Was this information useful?
Thanks for your feedback!
Sorry we couldn't help more, please review the related FAQs below.
We're sorry you were unable to find what you wanted to today
Please use one of the below options to contact our Customer Experience teams
Chat with us
Contact us and we will respond within the next two working days
Case management
Contact us and we will respond within the next two working days.
Related FAQs
Can I select a hub port of my choice? Do I need to re-negotiate my current contract to get Flex Hub? How will I receive an invoice for Value Protect? How will I receive invoice for Maersk Cargo Insurance provided by Zurich Insurance? What if my shipment needs to stay in the hub port for a shorter or longer period than the agreed Free time? When and how should I inform you that my shipment needs Flex Hub?New to Maersk.com?
Step by step guides to get started using our digital services.
Reach out to us
Chat online
Register online to chat with a member of our support team and get immediate answers during official office hours.
Sales enquiries
Contact us and we will respond within the next two working days.