What if my shipment needs to stay in the hub port for a shorter or longer period than the agreed Free time?
If you decide to load your shipment from the hub port earlier than planned, you can do that up to 72 hours before the estimated time of arrival (ETA) to the hub port of the new selected vessel. If you wish to stay longer in the hub, you can purchase additional periods of 1 week at the rate specified in your agreement. Only you’ll need to send a request to your Maersk customer care business partner/service agent no later than 72 hours before the estimated time of departure (ETD) of the initially planned vessel from the hub port.
Learn more about Flex Hub.
Related FAQs
Can I add Freetime Extension to an existing booking? Can I extend demurrage or port storage freetime? Can I extend export freetime? Can I select a hub port of my choice? Can I transfer the Freetime Extension charge to the consignee? Do I need to re-negotiate my current contract to get Flex Hub? How and when will I be invoiced? If I do not use all of the Freetime Extension bought, will I get a refund? In case of rolling will there be any changes to the rate and free time? What are the rules for cancellation? What is a free time and Demurrage and Detention (D&D) offer for Maersk Spot?New to Maersk.com?
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