Durban Floods - Impact on Operations

April 29, 2022 - Update 8

We continue to follow up with the situation at Durban following the floods and we are pleased to report that good progress is being made.

Durban Terminals: The operations within the Durban Terminals continue to move in a positive trajectory – good productivity, reasonable terminal densities and container flow being achieved into and out of P1 and P2 terminals.

Landside Operations and access to the terminal remains the biggest constraint we face

• Road: Two of the lanes of Bay Head Road have been restored. The restoration of the remainder of the canal bridge is ongoing and we commend TNPA and the various stakeholders for what has been achieved in such a short time. We also recognise there is still some way to go to before full road restoration constraints remain, and access continues to be managed.
• Rail: we now have a much clearer picture of the extent of the damage. On 25th April Transnet TFR declared Force Majeure (Force Majeure Container Corridor 250422) and we now know that the preliminary estimated time to resume single line operations on the mainline is seven weeks. At the end of 9 June 2022, TFR will review the situation and advise accordingly in terms of further actions to be taken.

With the situation continuing to evolve over time and considering these developments, we would like to update our customers on the following

• Exports
  • With stacks opening-up and terminal operations improving, we are delighted to re-open bookings for exports for our services calling P1 and P2.
  • We will prioritise the backlog of existing bookings and space will be made available for new bookings – via SPOT and for contracted business.
  • For our customers that had RAIL containers that were enroute when the floods struck – given at least a 7-week delay until port access can be restored – these units will be "ringfenced" until such time there is a workable plan to expedite these containers to port. (Note these units are in sidings/terminals and are secure).
  • For new export bookings for our Carrier Haulage (CH) rail customers (and Merchant Haul) we can offer a full All-Road CH solution.
  • Our Customer Experience teams will proactively reach out to you to provide solutions to meet your needs.
• Imports
  • With the suspension of Rail Services, while we are not able to provide an Import CH carrier haul rail product, we can offer a full range of alternative logistics solutions. These include All-Road CH solutions as well as a combination of Storage and Road CH products.
  • For our customers with existing CH Rail bookings on water (and discharged at P1 and P2) our customer experience teams will proactively reach out to you to provide landside solutions.
  • With the suspension of rail, maintaining terminal fluidity is key and we urge all our customers to plan for proactive release and collection of containers from P1 and P2 (as notified in our advisory #6 Import Overstay Process and Release Documentation Deadlines)
  • In response to the suspension of rail services TNPA issued the following directive on 26th April: Notice to Customers – DCT rail nominated evacuation plans.
    • We would like to draw our customers’ attention to Transnet Port Terminals (TPT) amended rules from the Durban Container Terminal (DCT) Pier 1 and Pier 2 for the period 11 April to 09 June.
    • The directive attached details the storage, amendment fees and shuttle costs applicable according to the scenarios described
      • Rail containers destination being amended from City Deep to Bayhead Terminal for evacuation by road from Bayhead terminal – please note a shuttle cost will be applied as per TFR.
      • Rail containers being amended from rail to road and evacuated at DCT (Pier 1 or Pier 2)
      • Containers currently in the terminal from 11 April 2022 and not amended to either Bayhead Terminal or onto road within 72 hours of this notice (i.e.by 11:00 on Thursday 28 April 2022) – terminal storage will be applicable from Friday 29 April 2022 and subsequent amending and storage fees applicable.
  • Our Maersk teams are available to guide and assist all our customers through the complexities of the situation and offer a range of solutions to meet your needs

• Relief packages
  • Import Demurrage (depot storage) “stop the clock” has been extended from 26th April to 3rd May
  • The Drop Off Fee will remain at zero for cargo discharging in Durban, returning in Johannesburg, Bloemfontein, Swaziland, Lesotho, Botswana, until 30th April
  • The Pre-Pull Service Import Fee (PSA) will continue to be charged at the reduced rate of ZAR 2300 per teu until further advisement
  • Export Detention and Import Detention has resumed effective 26th April

We continue to work on solutions to counter the flooding impact. As the situation remains fluid, Maersk reserves the right to amend these processes and revise terms as deemed necessary.

We kindly request your continued attention to our Customer advisories during these times.

If you have any questions, please contact our Customer Experience teams or our Maersk website.

We appreciate your business and look forward to continuing working with you in the future.

April 22, 2022 - Update 7

As communicated to you in our last update, dated 21 April 2022 (Durban Floods #6 – Impact on Operations), Maersk has committed to work together with Transnet Port Terminal (TPT) and our customers to influence terminal fluidity at Pier 1 and Pier 2.

We would like to urge customers to plan for proactive release and collection of containers from PIER 1 & PIER 2, within the free period. Failing the collection of containers from these terminals by DAY 2 of the free period, containers will be moved to our Overstay facilities.

In preparation for the Overstay deadlines ahead, please be guided by the below details

All Delivery Order requests received post these deadlines will not be released from the Terminal and will need to be collected from the Overstay depot to which the container has been moved. It is therefore imperative that the relevant parties in your organisations monitor all vessel ETAs via our Maersk website and plan proactively for release.

We trust that our customers will work with us to facilitate the evacuations needed at the terminal.

We are also pleased to announce that we will extend our Detention and Demurrage depot “clock-stop” by a further 3 days. (Please also note in Advisory #6 we made an error in the classification of the Overstay movement – this should have yaread PPI (Pre-Pull Service Import) instead of MSI (Multi-stop Fee). These have been updated and corrected in relief packages below).

Relief packages

• Detention and Demurrage depot “clock” will be stopped from 11th to 25th April for Durban and Johannesburg Import and Export. From 26th April, Detention and Demurrage will resume
• Drop-off Charge (DRP) into Johannesburg, Swaziland, Lesotho, and Botswana is zero rated from 11th to 30th April
• The Pre-Pull Service Import Fee (PPI) will be billed at the reduced rate of ZAR 2300 per 20’and 40’ per container for current Overstay movements in Durban, until further advisement
• No COD charges will be raised for customers wishing to take delivery of Durban discharge containers at Port Elizabeth
• For bookings that need to be moved or cancelled as a direct result of the flooding incident, amendment and penalty fees will not be applied (nor will compensation payments be paid) – this relief has been extended to 25th April

We kindly request your continued attention to our customer advisories during these times as this is deemed to be the most effective means of communication channel to reach out customers.

If you have any questions, please contact our Customer Service teams or our Maersk website.

April 21st, 2022 - Update 6

Post the National State of Disaster announcement and related specifically to the Durban flooding, Maersk is making a deliberate decision to work together with Transnet Port Terminal (TPT) and our customers to influence terminal fluidity at the Durban Container Terminals.

In recognition of the current situation with large volumes of containers at the terminals and additional expected volumes arriving in coming days, Maersk would like to encourage customers to plan for proactive release and collection of containers from Pier 1 & Pier 2 within the free period.

Containers currently In terminals (Pier 1 & Pier 2)

Where customers have failed to secure bookings for collection of containers by Day 2 of the free period, Maersk will be compelled to move these containers to an Overstay facility. This is as per our current Overstay Sweeper process and will assist the current flow at the terminals.

Unreleased containers arriving In terminals (Pier 1 & Pier 2)

In response to the request by TPT for all containers to be cleared and assigned prior to berthing and evacuated as part of an evacuation plan managed by the shipping lines (TPT Notice to Shipping Lines – dated 19 April 2022), Maersk has reviewed our current Release and Overstay processes.

Since it will remain the responsibility of the shipping line to evacuate unassigned containers to a suitable storage facility within the free period, Maersk has decided to amend the Overstay deadline to a firm 72 hours prior vessel berthing, which will allow for more effective movement and acceptance of these containers into various facilities.

The Overstay process steps are outlined below

• A full set of Import Release documents and all payment must be submitted/completed no later than 14h00 at 72 hours prior vessel ETA.
• Where the deadline falls on a Saturday, Sunday or a Public holiday, release must be submitted to Maersk by 14h00 on the previous working day.
• All DRY & REEFER containers with no valid release (Delivery Order issued) as at the deadline, will be updated as an overstay container and planned for movement accordingly. It will remain the customer’s responsibility to ensure that OOG & HAZ cargo is collected from the terminal within the free period, on a merchant basis.
• Uncollected cargo (released and unreleased) with no valid booking for collection on NAVIS on Day 2 of the Terminal free period will be moved by Maersk’s contracted transporter into a nominated Overstay depot.

It is important that all customers and agents are aware of the above. Kindly also be advised that since vessel ETA’s are subject to change without notice, it is advisable that all vessel ETA’s are monitored via our website. We urge our customers to ensure that release requests are done proactively, should merchant collection be preferred. Due to the current challenging conditions in Durban (space constraints, destroyed infrastructure, etc.) Maersk will need to ensure full compliance to the deadlines outlined and regrettably will not be able to offer requested exceptions, post the deadline.

The above changes will be effective as from the vessels with ETA 30th April 2022. Therefore, please be guided by the below deadline schedule:

We would like to further advise customers, that whilst Maersk will endeavour to move containers at the earliest opportunity post discharge, we will execute these moves subject to depot capacity and relative to collection facilitation from TPT.

It is critical that customers keep informed on the operational times of the overstay facilities and remain aware of the release process at these facilities which will be aligned to facilitate smoother transport flow. These details will be communicated to our customers as they are confirmed and should requirements or capacity change.

Additional solutions for collection & delivery

To assist our customers further and as communicated on previous advisories, we are also able to offer alternate solutions to your current transport plan for cargo into Durban.

Road Delivery

Given the uncertainty around resumption of rail delivery, we encourage our customers to maximise these slots for delivery.

Durban Vessel Omission or Change of Destination (COD Requests)

For containers on the water, we will seek to offer Port Elizabeth as a collection point for cargo that omits Durban (alternatively these units may move by feeder back to Durban) or alternatively if a customer wishes to request a COD on same. It is essential that all customers make these requests timeously to avoid missed deadlines.

Please note we can also provide carrier haulage and storage solutions to support your supply chain needs – please reach out to your local representative to discuss options.

Relief packages

• As confirmed, the Detention and Demurrage depot “clock” will be stopped from 11th to 22nd April for Durban and Johannesburg Import and Export. From 23rd April, Detention and Demurrage will resume.
• Drop-off Charge (DRP) into Johannesburg, Swaziland, Lesotho, and Botswana is zero rated from 11th to 30th April.
• The Multi-stop Fee (MSI) will be billed at the reduced rate of ZAR 2300 per 20’and 40’ per container for current Overstay movements in Durban, until further advisement.
• No COD charges will be raised for customers wishing to take delivery of Durban discharge containers at Port Elizabeth.
• For bookings that need to be moved or cancelled as a direct result of the flooding incident, amendment and penalty fees will not be applied (nor will compensation payments be paid).

We continue to work on solutions to counter the flooding impact and as these firm up we will communicate these options. As the situation remains fluid, Maersk reserves the right to amend these processes and revise terms as deemed necessary, however compliance to the outlined requirements from TPT for evacuation plan management will remain in place until TPT advises otherwise.

We kindly request your continued attention to our customer advisories during these times as this is deemed to be the most effective means of communication channel to reach out customers. If you have any questions, please contact our Customer Service teams or our Maersk website.

We appreciate your business and look forward to continuing working with you in the future.

April 19th, 2022 - Update 5

As intense rainfall continues in Durban causing severe flooding, Maersk is following these developments closely and as we exit the long weekend, we would like to provide the following update.

As identified in advisory #4, landside operations and access to the terminal is the biggest constraint we face. Some good progress has been made with regards to ROAD access and we commend TNPA and the various stakeholders for what has been achieved. RAIL continues to remain highly challenged.

• ROAD: The first stage of repairs to the BAYHEAD ROAD has been achieved and a short term interim solution has stabilised the affected area that was creating limited access to and from the terminals. A more robust solution is planned for delivery by the end of April. Access via the BLUFF route has also been opened on a highly restricted basis with very limited access with capacity made available for the transit of essential cargo only, prioritising Fuel, Food and Pharmaceutical products. Traffic management and access is being carefully controlled by the authorities at both locations.
• RAIL: There is significant damage to the network, with multiple points of failure from CATO RIDGE through to the coast. As a result, services remain suspended, and we await further update of when rail links into and out of the terminal will be restored. No indication has been given the extent of the damage and we expect a lengthy period until operations are restored.

DURBAN TERMINALS: Waterside Operations remained operational with the key development over the long weekend being operationalization of landside transactions at P1 and P2 (with some limited movement of essential cargo via the BLUFF route and general cargo via BAYHEAD ROAD). The Durban Terminals are focusing on recovery and are making every effort to minimize delays and improve efficiency. We are pleased to report that some appointment slots are now available for both P1 and P1 terminals for all commodities via BAYHEAD ROAD.

Good progress has been made on road access, however, landside operations remain highly constrained as we enter this new week. The situation continues to evolve over time, and we will seek to provide as much clarity as possible for all our export and import customers, both dry and reefer in terms of vessel scheduling, booking acceptance, and container and import releases.

• OCEAN product – Access is still restricted into the terminal DURBAN, port calls will continue to be assessed and while we seek to retain DURBAN calls, mainline deviations to PORT ELIZABETH to land DURBAN cargo and load exports, releasing pressure on DURBAN, may be taken.
• EXPORT BOOKINGS – All new bookings are still suspended for loading ex DURBAN. We will do our utmost to honour bookings made prior to the flooding incident, equipment and product restrictions notwithstanding. As a result, some bookings may be rolled or cancelled and these will be communicated with impacted customers. There is limited BAY HEAD ROAD access and NO DRY stacks are being announced. At this point only limited REEFER bookings can be accommodated. An assessment is being made on what options are available for export RAIL containers that were enroute when rail services were suspended. For now these will remain on the trains and will not be planned on their respective booked vessels. (Note export bookings may still be made for loading ex PORT ELIZABETH and CAPE TOWN).
• IMPORTS – for our DURBAN area and JOHANNESBURG import customers we will endeavour to complete your transport plans. With BAY HEAD ROAD access now open and limited slots available, bookings can be made for ROAD delivery. We encourage our customers to maximise these slots for delivery as we seek to reduce terminal density and improve port fluidity. Given the suspension of RAIL delivery, we are reviewing the following options.
  • For units that were already loaded onto rail in terminal when services were suspended, we are working with TFR on railing these units to CX BAYHEAD TERMINAL and from there completing the delivery by ROAD. (If this solution is feasible this may provide an interim volume evacuation solution from the terminal to CX BAYHEAD, while the wider RAIL network undergoes repairs).
  • For units that were planned for rail and not yet loaded on rail wagons, we may cancel off rail and offer an ALL- ROAD solution.
• For units on water on we may provide PORT ELIZABETH as a collection point for vessels that omit DURBAN (Alternatively these unit may move by feeder back to DURBAN). Please note we can also provide carrier haulage and storage solutions to support your supply chain needs– please reach out to your local representative to discuss options.

We appreciate this is a highly dynamic situation and we will continue to engage with our customers to offer the best possible solutions.

• RELIEF PACKAGES
  • As confirmed the detention and demurrage depot “clock” will be stopped from 11th to 19th April for DURBAN and JOHANNESBURG import and export. The stop-clock period will be reviewed this week.
  • No COD charges will be raised for customer wishing to take delivery of DURBAN discharge containers at PORT ELIZABETH.
  • For bookings that need to be moved or cancelled as a direct result of the flooding incident, amendment and penalty fees will not be applied (nor will compensation payments be paid).

We continue to work on solutions to counter the flooding impact and as these firm up we will communicate these options.
We thank you for your patience through this very difficult period and we remain contactable via all our usual channels.

April 15th, 2022 - Update 4

We continue to monitor the flooding situation in Durban and as we enter the long weekend would like to share the following update.

• DURBAN TERMINALS Waterside Operation: remain operational and we are pleased to report improving gang availability and productivity.

Landside operations outside the terminal gates, remain severely constrained and there has been no improvement regarding access to the terminal.

• ROAD: Given the damage sustained to Bay Head road no trucks can enter or exit. A short term temporary solution is being sought to stabilise the affected area in an attempt to open up 2 lanes . We can confirm that there will NOT be an operational solution over the long weekend. With bad weather forecast over the Easter weekend, this time line could change. Once stabilised a more robust solution is planned for delivery by the end of April. Meanwhile access via the Bluff route is being assessed as an alternative. The latest from Transnet suggests limited access and capacity may be made available for the transit of “essential” cargo. This is currently being assessed.
• RAIL: No improvement with the latest aerial assessment revealing significant damage to the network. Services remain suspended. We await further update of when rail links to the terminal will be restored. We can confirm no movement over the Easter weekend by rail into and out of the terminals.

In our advisory (#3) we outlined some of the options being reviewed to service existing bookings and deliver import cargo.

Given the access restrictions into the terminal DURBAN port calls are being assessed, we are reviewing possible feeder and ocean network solutions and deviations to land cargo to load exports and release pressure on DURBAN.

• Yesterday we took the decision to omit DURBAN on MAIRA XL 221N (SAECS service) and discharge DURBAN imports at PORT ELIZABETH (COEGA). Customers can choose to take delivery of their cargo in PORT ELIZABETH or utilise the transhipment solution back to Durban (please refer to our customer advisory Maira XL - Durban - Omission).
• We also took the decision to omit DURBAN on MAERSK PANGANI 213E (MESAWA service) and discharge DURBAN imports at PORT ELIZABETH (PECT). Customers can choose to take delivery of their cargo in PORT ELIZABETH or utilise the transhipment solution back to Durban (please refer to our customer advisory Maersk Pangani 213E - Durban - Omission).
• Meanwhile we will retain the DURBAN call on our next SAFARI voyage – Maersk Stralsund 217N - ETA 17^th April.

The situation continues to evolve and we will seek to provide as much clarity as possible for all our export and import customers, both dry and reefer in terms of vessel scheduling, booking acceptance, and container and import releases.

• EXPORT BOOKINGS – We continue with our suspension of all new bookings for loading ex DURBAN. Bookings made prior to the flooding incident we will do our utmost to honour, notwithstanding equipment and product restrictions. This could result in some bookings being rolled or cancelled but these will be communicated with impacted customers.
• IMPORTS – For our DURBAN area and JOHANNESBURG import customers we will endeavour to complete your transport plans. We can expect delays given the rail and road constraints. We can provide PORT ELIZABETH as a collection point as an alternative to our feeder and transhipment solutions. (Please note we can also provide carrier haulage and storage solutions to support your supply chain needs– please reach out to your local representative to discuss options).
• RELIEF PACKAGES
  • As confirmed the detention and demurrage depot “clock” will be stopped from 11th to 19th April for DURBAN and JOHANNESBURG import and export. The stop-clock period will be reviewed next week.
  • No COD charges will be raised for customer wishing to take delivery of DURBAN discharge containers at PORT ELIZABETH.
  • For bookings that need to be moved or cancelled as a direct result of the flooding incident, amendment and penalty fees will not be applied (nor will compensation payments be paid).

We continue to work on solutions to counter the flooding impact and as these firm up we will communicate these options.

We thank you for your patience through this very difficult period. We will provide our next update after the long weekend. Our crisis management team will continue to meet over this period and we remain contactable via all our usual channels.

We wish all our customers all the very best over the long weekend.
Please stay safe.

April 13th, 2022 - Update 3

We continue to monitor the flooding situation in Durban and today, we start with some positive news – waterside terminal operations will recommence today at all berths. There are no reported damages and gantry and shoreside equipment is fully functional. Gang availability is constrained given accessibility restrictions into the terminals so we can expect lower levels of productivity.

Currently, the biggest constraint is access to the terminal.

• ROAD: The damage to Bay Head road is severe and this has effectively cut off all road access into and out of the terminals. No trucks can enter or exit. We do not yet have a confirmed date of when Bay Head will re-open, but we continue to engage all relevant teams and we will share relevant updates in subsequent advisories.
• RAIL: At present rail services into and out of the terminal remain suspended. There is some movement of rail from inbound to Durban from Johannesburg – with wagons being staged at various points. We await further update of when rail links into and out of the terminal will be restored.

Reviewing the current landside situation.

• Our Durban office will remain closed for the remainder of this week and over the Easter period while clean up and recovery operations continue. We remain open for business virtually.
• Depot operations are slowly recovering, and we are securing alternative capacity to offset GI Umlazi – this facility will remain closed for an indefinite period.
• Pre-Cool facility– we are pleased to confirm three of the four access roads have reopened. Staff are on site and we are receiving trucks for offload. The area around Cato Ridge/Hammarsdale has become congested as trucks are not able to get to the port. The situation is easing, and we expect further improvement today. This may cause some delay of trucks getting to Precool as communications is disrupted and currently without internet access. This is being urgently addressed. In the interim contact numbers have been set up and some staff are working from home with full internet access.

Given the infrastructural constraints outlined, we are working on a number of contingency solutions to provide options to service existing bookings and deliver import cargo.

• OCEAN product – Given the access restrictions into the terminal at DURBAN we are reviewing possible feeder solutions and mainline deviations to land cargo and load exports. Given the already existing and longstanding delays at Cape Town, our solutions are centred on Port Elizabeth. This may involve both accepting DURBAN load cargo and discharging DURBAN port of discharge imports at PORT ELIZABETH as well as using feeders to link both ports. We are actively working on solutions and we will inform you of details as soon as possible.
• EQUIPMENT – A number of DRY and REEFER units have been compromised through the flooding and this has reduced our available capacity. Actions are underway to recover and repair damaged units and available capacity is being assessed to best possible meet booked demand and provide depot capacity for return of empty equipment.

The situation continues to evolve over time, and we will seek to provide as much clarity as possible for all our export and import customers, both dry and reefer in terms of booking acceptance, and container and import releases.

• EXPORT BOOKINGS – Given the very fluid situation we have taken the decision to suspend all new bookings for loading ex DURBAN. We will do our utmost to honour bookings made prior to the flooding incident, equipment and product restrictions notwithstanding. We remain fully open for business for our services calling PORT ELIZABETH and CAPE TOWN.
• IMPORTS – For our DURBAN area and JOHANNESBURG import customers we will endeavour to complete your transport plans. We can expect delays given rail and road constraints and we are reviewing the option of providing PORT ELIZABETH as a collection point.
• RELIEF PACKAGES
  • We announced yesterday that the clock will be stopped on detention and demurrage depot storage for one week for DURBAN. We can also confirm we will extend the detention relief, import and export, to JOHANNESBURG.
  • We are reviewing our SPOT terms and conditions for bookings made and accepted up to the flooding incident. We will finalise these in a later communication

We continue to work on solutions to counter the flooding impact and as these firm up we will communicate these options.
Thank you for your patience through this very difficult period. We will provide our next update later this afternoon and we remain contactable via all our usual channels.

April 12th, 2022 - Update 2

We continue to monitor the weather situation in Durban – South Africa - and have made an initial assessment of damage and impact to our operations and we can confirm the following.

• Terminal operations remain on standby with gang availability compromised given restricted access.
• There is still no access into the terminal and there is evidence of significant damage to Bay Head road – no trucks can enter or exit the terminal.
• Depot operations remain suspended, and transporters continue to ground their fleets in response.
• Our Precool facility is closed today and all four access roads are either damaged or closed. No trucks can come in or out – we will re-assess tomorrow.

We are pleased to confirm that all our employees are safe and accounted for. We continue to be in direct contact with our suppliers – and again we can confirm there have been no injuries nor loss of life. Physical assets and facilities, however, have been compromised and this will impact operations for the coming days.

We continue to formulate contingencies and countermeasures as the situation remains complex and unstable. For now

• Our Durban offices will remain closed and our teams there will continue to work from home for the remainder of this week. (As communicated earlier, we remain open for business virtually).
• Our depots remain closed for receipt and collection of equipment in Durban.
• Warehouse operations have also been impacted and are suspended.

We will seek to provide as much clarity as possible for all our export and import customers, both dry and reefer in terms of booking acceptance, and container and import releases. Meanwhile we can confirm to all our customers the following relief package.

• Detention for both import and export will be stopped for 1 week (11th April – 19th April)
• Demurrage Depot Storage for import will be stopped for 1 week 11th April – 19th April)
• Demurrage terminal Storage will be based on the TPT relief offered.

We thank you for your patience through this very difficult period. We will provide our next update tomorrow morning and we remain contactable via all our usual channels.

Please stay safe.

April 12th, 2022 - Update 1

As we have seen over night, Durban has been impacted by heavy rainfall leading to severe flooding in many areas and widespread damage. While the situation is being assessed there is an immediate impact on our operations.

• All depots are significantly impacted by the flooding and heavy rainfall and are closed.
• All transporters have grounded their fleets.
• Terminal operations that were halted yesterday evening remain suspended this morning.
• There is no access into the terminal due to Bayhead flooding and the terminal is unable to receive trucks.

Firstly, the safety of our employees, customers and suppliers remains paramount to Maersk and we have plans and policies to provide the necessary support. To this effect.

• We have closed our Durban offices and our teams there are working from home – we remain open for business virtually.
• We are currently making a full assessment of the damage to our assets and facilities.
  • Our depots remain closed for receipt and collection of equipment in Durban.
  • Warehouse operations have also been impacted and are suspended

For now, all operations are suspended. We understand you will have questions regarding collection and delivery of full exports and imports, the pick-up of equipment and return of empty equipment. We will continue to provide regular updates through the course of the day as we assess and implement recovery measures.

We remain contactable via all our usual channels.