Shipping to and from Japan

Your complete guide to shipping to and from Japan. Find the right route, get Maersk office locations, discover local solutions, payment options and more.

Local information

Main office
Tokyo
Address
Akasaka Tameike Tower,
10th Floor, 2-17-7,
Akasaka, Minato-Ku,
Tokyo 107-0052, Japan
Contacts
+81-50-4560-2762
Maersk Go pin: 9999
Maersk Go contact email id:
maerskgosupport@maersk.com

Import related queries:
JP.IMPORT@MAERSK.COM

Export related queries:
JP.EXPORT@MAERSK.COM
Opening hours
月-金 09:00-17:00 (BLカウンター: 月・水・金10:00-12:00)

We have been connecting Japanese businesses with key world markets for more than 70 years.

Whether you are shipping standard, refrigerated or oversized cargo, we have the local expertise and global network needed to get it to its destination on time – wherever in the world that happens to be. With offices in Tokyo, Nagoya and Osaka, we offer more than eight weekly calls to major ports across the Japanese archipelago. From here, the rest of the world is just a short hop away.

SeaBot, our new virtual assistant, is always ready to assist you

Meet SeaBot, our AI-powered virtual assistant that will give you answers to frequently asked questions instantly. No more need to spend time calling or emailing for simple queries!

To find Seabot on Messenger: click here and start chatting.
To find Seabot on LINE: click here and start a new message.

Useful information

Get up-to-data local information about holiday periods, charges, payment services, procedures and restrictions, and more.

Experience our new and enhanced cargo booking

Now with instant booking confirmation.

In our continuous effort to offer you a simpler and easier digital booking experience we are pleased to present to you our new booking solution on Maersk.com.

You can now have your cargo booking request confirmed within seconds. In addition, you get greater visibility of sailing options with available vessel space, a list of depots with empty containers to choose from, and a choice of relevant value-added services. And you can now book from any device.

Web Solutions

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Sales enquiries

Contact us and we will respond within the next two working days.