Twill is becoming Maersk Go

From 1 October 2023, Twill will become Maersk Go.

This means we will bring together the best of Twill and Maersk, making booking, tracking, and managing your shipments even easier. We have incorporated the elements of Twill that we know customers like you value most. In addition, you will have even easier access to Maersk’s wider catalogue of transportation products and logistical services like less-than-container-load (LCL).

From 1 October onwards, you can use your Twill login details to access Maersk Go. There you can make new bookings, plus find information on your active and past Twill bookings.

Every decision at Twill is made with our customers in mind, and this is no exception. Becoming Maersk Go means we can better align with you and your business’ evolving needs, offering the best of Twill and Maersk, and much more.

Maersk Go is designed for small and medium businesses.  You can expect the same ease and simplicity as with Twill, plus some added features such as customs services and our web-based finance management tool, My Finance.

By bringing Twill together with Maersk, it will be easier for you to book additional Maersk transportation products and logistics services such as less-than-container-load (LCL).

Maersk Go will ensure you are in total control of your supply chain without the complexity.

With Maersk Go, you will have access to:

• Intuitive interface and relatable language designed to lower the entry barriers to logistics
• Easy registration to explore the Maersk Go platform and services
• Priority access to space, backed up by a clear promise
• Instant prices, and transparent and predictable costs
• Ability to collaborate with your buyers or suppliers on each shipment
• Overview of bookings, open tasks, and documents for easy management of shipments

We’ve made sure that the elements our customers value most from Twill are carried over to Maersk Go. We also know our customers want more. So, going forward it will be easier for you to access transportation products and logistics services such as less-than-container-load (LCL) shipping through Maersk.

The good news is you don’t need to do anything ahead of the change to Maersk go. In fact, it is likely you will already have been redirected to Maersk to manage shipping instructions. We offer single sign on (SSO) across the brands. That means you can use your Twill login for Maersk, and, from 1 October, you can use it for Maersk Go too.

Until 1 October, you should continue booking through Twill. From 1 October, you can access Maersk Go to make new bookings, track and manage active Twill bookings, and find information on past Twill bookings.

All information on your current or past Twill shipments will be available to view in Maersk Go from 1 October. You can use your Twill login details to access Maersk Go and this information.

The Maersk Go booking journey will feel very similar to Twill, but with some new features.  If you have used Twill before, you should be able to find your way easily. If you need extra support, you can always contact us for help.

Maersk Go is here to help you manage your supply chain in a way that feels intuitive, while allowing you to control costs. Maersk Go is designed for small and medium business owners who have a digital-first mindset and want quick and simple logistics.

Bringing Twill together with the Maersk brand is not related to pricing. Maersk Go will continue to offer competitive pricing in line with market expectations.

You can find the latest contact details above. Our teams are standing by to help you in whatever way you need.