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Value Protect

Protect your cargo from accidents like fire, theft and bad weather.

Extended protection
Transparent pricing
Global availability

What is Value Protect?

Even in the safest hands, accidents happen. When you're moving cargo across sea and land, you want to know you won't lose money if your shipment is damaged or lost — and standard terms of carriage don't always cover you. Transportation carriers are typically liable only for limited, legally-defined damage, which often falls far short of your cargo's real value. In many cases of fire, theft, or loss, they may not be liable at all.

Value Protect is a simple add-on that closes that gap. Applicable to all commodities, it extends your terms of carriage beyond the standard bill of lading to cover damage or loss that would normally be excluded — including fire and theft — and we waive our right to claim General Average contribution. You also get higher recovery limits on claims, paid out within 14 days of receiving the required documentation.

It takes one click to add during booking — no extra paperwork, just added peace of mind.

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Services

Whether you are transporting bananas or beans, we have a package suitable to your needs. Value Protect can be applied to all shipments and all commodities. Depending on your cargo’s commodity or value, you can find a package at the required compensation level to bring you peace of mind. 

Dry Cargo

Choose from one of our four dry packages with different compensation levels, ensuring your cargo value is protected during transportation.

Dry package type Compensation Price
Dry Starter Up to USD 15,000 USD 29
Dry Base Up to USD 30,000 USD 59
Dry Plus Up to USD 60,000 USD 118
Dry Extended Up to USD 120,000 USD 235

Refrigerated cargo

Choose from one of our five cool packages with different compensation levels, ensuring your cargo value is protected during transportation.

Cool package type Compensation Price
Cool Standard Up to USD 12,000 USD 49
Cool Advanced Up to USD 24,000 USD 99
Cool Extra Up to USD 36,000 USD 159
Cool Extended Up to USD 48,000 USD 249
Cool Ultimate Up to USD 60,000 USD 349

Special cargo

Choose from one of our two special cargo packages with different compensation levels, ensuring your cargo value is protected during transportation.

Special cargo package type  Compensation Price
Special Standard * Up to USD 180,000 USD 359
Special Advanced * Up to USD 240,000 USD 479

Conditions apply: * Special Standard and Special Advanced packages are valid only for the goods carried in special equipment (open tops & flat racks.). Value Protect is not valid for break bulk cargo.

Commercial terms: For Value Protect key benefits, applicability and frequently asked questions, please refer to the product Overview. Please refer to Value Protect's terms and conditions for specific details about recoveries.

Why Maersk Value Protect?

Peace of mind

Value Protect provides extra security for your cargo during transportation, protecting you and your customers' interests with a seamless experience.

Simple Pricing

With one fixed charge included on your standard shipping invoice, there are no unexpected surprises, just clear, competitive pricing

Dedicated support

Gain access to our dedicated customer service team. In case of an incident, you will be informed by our team proactively, with a status update of the possible impact and involvement of your container.

Easy Claims Process

Our simple four-step claim process enables you to focus on the important things while we handle the rest.

What are the inclusions and exclusions of Value Protect?

Value Protect extends liability for:

  • Fire
  • Fault or neglect in navigation or management of the ship
  • Shipping accidents due to heavy weather or other dangers of sea
  • Theft, excluding armed robbery, hijacking and piracy
  • Saving or attempting to save life or property at sea
  • Cargo damage caused by delay*
  • General average contributions

*Within our control

Value Protect does not waive the carrier’s rights for incidents such as:

  • Commercial damages and financial losses (i.e. loss of income)
  • Wrongful handling related to the shipper and inherent defects to the goods
  • Transport leg outside Maersk Bill of Lading
  • Geopolitical events

Commercial Terms

Value Protect can be applied to all containerised shipments and all commodities transported by Maersk.

Value Protect will cover the invoicing value of the damaged goods. Compensation shall be limited to and not be more than the purchased Value Protect package.

Read the full terms and conditions of Value Protect.

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How to book?

Value Protect can be added to your contract by your sales representative or to your shipment in just one click during the booking process, giving you one less thing to worry about.
Before booking

You can have Value Protect included in your contractual agreement before booking.

During booking

Add Value Protect at the time of booking online from the 'Additional products and services' options.

After booking

If you missed adding Value Protect, you can still add it before loading by contacting your local office. 

Claims

Simple claims process

If you are faced with an unforeseen transport-related incident, the last thing you want to deal with is endless paperwork, back-and-forth phone calls and a lengthy claims process. As your shipment is booked with us, we already possess most of the information needed, reducing time and some of the pain points for you.

Our simple four-step claims process enables you to focus on more important business while we handle the rest. Please get in touch with your local customer service representatives in writing, providing them with a claim cover letter, a notification of the damage and all required supporting documents. You can download the checklist and the letter template with our Claims Guide.

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Local info

Access your local office for detailed shipping information and local support.

Información local

Find your local office

Frequently asked questions

Need to get a bit more clarity? Here are some of the most raised questions we receive about our Value Protect product. We do hope it helps you make a better decision on protecting your goods from logistics-related risks.

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Contact our Value Protect experts

If you need further information about our Value Protect services, please fill out the form below with your details and request, and we will get in touch with you as soon as possible.
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