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We strive to resolve your Value Protect claim as quickly as possible. Upon submitting all required documentation and receiving your claim, our team will work to resolve your claim within 14 days.
Download the Value Protect claims guide and explore our Value Protect packages for dry, refrigerated, and special cargo.
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Related FAQs
Are my goods only covered for the sea voyage? Can I protect my cargo financially against accidental damage during its cold journey with Maersk? Can Value Protect be applied to all commodities? Do I have to file a claim within a certain time period of my cargo delivery? How do I file a claim with Value Protect? If I have insurance already, why should I buy Value Protect? Is Value Protect insurance? What happens in case of General Average? Will I have to provide a bank guarantee or other documents? What is a claim statement? What should I do if my cargo arrived and is damaged (or lost)? When can I add Value Protect to my booking?New to Maersk.com?
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