What happens in case of General Average? Will I have to provide a bank guarantee or other documents?

General Average (GA) is a long-established procedure in the maritime industry for distributing extraordinary losses and expenditures in a fair manner between the parties (i.e. vessel and cargo) involved in case of a casualty.

The GA Adjuster will ask the cargo owner to provide security for the GA expenses according to the contribution of the cargo prior to proceeding with the release of cargo. If Value Protect has been purchased and the required GA security is within the Value Protect coverage limit, there will not be a requirement to place any security for GA and/or salvage contribution.

Maersk will place the security subject to receipt of required documentation from the Customer. However, a Customer who purchased Value Protect will still need to provide the following documents:

  • Packing list
  • Average Bond (signed and stamped by Customer)
  • Commercial invoice (to calculate the security amount based on the % of contribution as advised by the GA Adjusters)
  • Sign the subrogation letter for Maersk to handle the claim

If the required GA security is higher than the purchased Value Protect coverage limit, customer will need to provide the whole amount of security directly to the GA Adjuster.

Was this information useful?

New to Maersk.com?

Find everything you need to start your logistics journey with us.

One Platform

Reach out to us

Chat Online

Chat online

Register online to chat with a member of our support team and get immediate answers during official office hours.
Case management

Case management

Our Customer Service Agents will handle your case as quickly as possible.
Información local

Find your local office