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A claim statement or claim cover letter summarises details of the shipment and the loss occurred, along with a detailed breakup of claimed value.
Download the Value Protect claims guide and explore our Value Protect packages for dry, refrigerated, and special cargo.
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Related FAQs
Are my goods only covered for the sea voyage? Can I protect my cargo financially against accidental damage during its cold journey with Maersk? Can Value Protect be applied to all commodities? Do I have to file a claim within a certain time period of my cargo delivery? How do I file a claim with Value Protect? How soon will my Value Protect claim be resolved? If I have insurance already, why should I buy Value Protect? Is Value Protect insurance? What happens in case of General Average? Will I have to provide a bank guarantee or other documents? What should I do if my cargo arrived and is damaged (or lost)? When can I add Value Protect to my booking?New to Maersk.com?
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