Do I have to file a claim within a certain time period of my cargo delivery?
Yes, notice of damage should be filed within 3 days and final quantified claim within 1 year of delivery of cargo or the date when they should have been delivered.
Related FAQsAm I assured full value recovery by Maersk? How do I file a claim? How soon will my claim case be handled? I have just sent in my formal written claim for damaged cargo. What happens next? In case of a claim, which documents will be required to submit the claim? Is Value Protect active when my shipment is moving over land? What is the maximum value I can claim? What should I do if my cargo arrived and is damaged (or lost)? Why would I need to worry about the safety of my cargo when I ship with Maersk?
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