What should I do if my cargo arrived and is damaged (or lost)?
For all cases of cargo damage or loss, please notify your local Maersk office right away. Failure to notify Maersk immediately may compromise your rights.
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Related FAQsAm I assured full value recovery by Maersk? Do I have to file a claim within a certain time period of my cargo delivery? How do I file a claim? How soon will my claim be resolved? What is a claim statement? What is the maximum value I can claim? Where do I send the claim and supporting documents?
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