A booking services representative on a call with a customer.

Maersk Booking Services

Simplify your carrier bookings.

Optimised logistics
Single point of contact
Global coverage

Control without the complexity

Booking consignments on your own isn't easy, and it's rarely the best use of your time. Coordinating across supplier geographies, tracking deadlines, and managing documentation, demurrage and detention costs pulls focus from tactical and strategic decisions.

Maersk Booking Services is an all-in-one solution offering visibility and a single point of contact for your day-to-day booking execution and communication with contracted carriers and suppliers — so you stay in control of cargo bookings, costs and performance, while we handle the operational load.

The result: improved booking operations, stronger supply chain productivity, a shift from fixed booking expense to variable cost, and better data for carrier contract negotiations. 

Services

We coordinate with carriers and other relevant suppliers on your behalf, ensuring all protocols are taken care of. Our goal is to make sure your cargo is shipped optimally and with minimum stress.

Carrier booking illustration

Carrier booking

We ensure your bookings are compliant, accurate and submitted on time, anywhere around the world.
VGM filling illustration

Verified Gross Mass (VGM) filing

We prepare this container weight verification document and handle the submission to your carriers.
Shipping instruction illustration

Shipping instruction

Maersk will validate the details submitted by the shippers and submit the shipping instructions to the carrier.
Documentation management illustration

Documentation management

Our coordinators have the right tools to assure your paperwork (BL/SWB/DG) is accurate. In addition, Maersk will proactively remind you if any document is pending.
Origin haulage coordination illustration

Origin haulage coordination

We will communicate with your nominated inland haulage supplier to ensure supply chain timeliness and deadline compliance.
Exception management illustration

Exception management

We will proactively handle any disruptions to the booking management process.
Milestone visibility illustration

Milestone visibility

We offer visibility to help you track the status of your goods on both container and vessel level.
carrier management illustration

Carrier management (only for multi-carrier service)

We adhere to your carrier allocation whilst driving improved service quality by carriers.
Standard reportings illustration

Standard reporting (only for multi-carrier service)

Our automated IT solutions provide you information on volume, carrier and vendor performance.

Customised services

Maersk Booking Services can be customised to your specific needs by combining our core services with any of the following add-on services.

Why Maersk Booking Services?

Single point of contact
One partner manages coordination across all your carriers and suppliers — no more chasing multiple contacts for one shipment.
Stay ahead of deadlines
Accurate, timely handling of bookings, shipping instructions and VGM submissions reduces the risk of missed deadlines and unnecessary demurrage or detention costs.
Visibility
Track milestones throughout the shipment process with automated, real-time updates — no manual chasing for status.
Data-driven decision making
Carrier, volume and supplier performance dashboards give you the insights for better-informed contract negotiations with shipping carriers.
Lower costs, less overhead
Skip the investment in your own booking and visibility tools, and shift booking operations from a fixed expense to a variable one.

Contact our sales team

2) Select your enquiry
Pick enquiry type. For new customers, select ‘booking’.
3) Submit your request
Fill in your contact information and submit.
1) Get in touch
Head to our contact form to start an enquiry.
4) Get local assistance
Our regional sales team will respond shortly.

Local info

Access your local office for detailed shipping information and local support.

Información local

Find your local office

Frequently asked questions (FAQs)

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