Maersk Booking Services

Simplify your carrier bookings.

Making reliability a constant for you

Maersk Booking Services is designed to bring simplicity to the execution of your booking operations at origin. We aim to increase efficiency in your shipment processes while giving you access to a single point of contact. The Booking Services team coordinates with carriers and other relevant suppliers on your behalf, ensuring all protocols are taken care of. You can also opt for customised services or combine the solution with other Maersk products to enhance your Booking Services. That’s peace of mind for you, all the way.

Core services

We have an experienced, efficient, and highly committed team dedicated to one purpose – to remove the complexities that are synonymous with booking creation and management. Our goal is to make sure your cargo is shipped optimally and with minimum stress. The elements that make up our core booking services are:

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Carrier booking

We ensure your bookings are compliant, accurate and submitted on time, anywhere around the world.

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Verified Gross Mass (VGM) filing

We prepare this container weight verification document and handle the submission to your carriers.

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Shipping instruction

Maersk will validate the details submitted by the shippers and submit the shipping instructions to the carrier.

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Documentation management

Our coordinators have the right tools to assure your paperwork (BL/SWB/DG) is accurate. In addition, Maersk will proactively remind you if any document is pending.

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Origin haulage coordination

We will communicate with your nominated inland haulage supplier to ensure supply chain timeliness and deadline compliance.

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Exception management

We will proactively handle any disruptions to the booking management process.

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Milestone visibility

We offer visibility to help you track the status of your goods on both container and vessel level.

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Carrier management (only for multi-carrier service)

We adhere to your carrier allocation whilst driving improved service quality by carriers.

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Standard reporting (only for multi-carrier service)

Our automated IT solutions provide you information on volume, carrier and vendor performance.

Customised services

Maersk Booking Services can be customised to your specific needs by combining our core services with any of the following add-on services.

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Demurrage & Detention visibility

We keep a close eye on your carrier freetime deals to help you manage your costs efficiently.

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Advanced customs filing

When dealing with US Export and Import (EXIM) we take care of all Electronic Filing (EEI) required for the Automated Export System (AED) and the Importer Security Filing (ISF10+2).

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Bill of Lading (BI) printing and dispatch

We can print a copy of the bill of lading and courier it to your customer.

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Customised milestone visibility

Additional milestones can be provided after a joint assessment of your needs.

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Customised reporting

Get more in-depth information on volume, carrier and vendor performance or any extra personalised reporting needs.

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Customer Electronic Data Integration (EDI)

Streamline and improve the exchange of data between your IT systems and Maersk for more efficient handling of booking information.

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Check in on our latest offerings

Please get in touch with your local Maersk Booking Service representative to get a full list of offerings available to you.

Frequently asked questions

Browse through some of our most raised questions on Booking Services. We hope they give you more clarity on what we can offer to make your day to day booking operations a seamless and worry-free experience.

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Start making sense of your booking challenges

Get in touch with our Booking Service professional today.