Shipping to Canada

Get up-to-date local information about import procedures and restrictions, demurrage and detention, container pick-ups and more.

Customs House Brokerage

Core product

Import Customs Clearance Consulting
Standard full import customs clearance process Full range of trade advisory services
Technical support on complex customs issues
  • Import entry declaration all modes across Canada
  • HS classification
  • Arrangement of delivery
  • HS review and validation
  • FTA certification
  • Post Entry Claims
  • Drawbacks

Additional Custom House Brokerage services 

  • Duty Drawback
  • Blanket submissions for entry corrections
  • CBSA Audit Assitance
  • Post entry amendments

What is required to complete Customs House Brokerage? -Mandatory document required

Customer set up Canadian Resident

  1. Signed General Agency Agreement
  2. Signed rate sheet
  3. Valid Canadian Business number
  4. Master Carrier authority
  5. Completed CHB questionnaire
  6. Customer product database if available

Customer set up Non-resident importer

  1. Signed General Agency Agreement
  2. Signed rate sheet
  3. Business number registration applications duly completed
  4. Books and record from to retain outside of Canada original signed in blue ink
  5. Master Carrier authority
  6. NRI Questionnaire

Entry process

  1. Commercial invoice and packing list
  2. Bill of Lading
  3. Free Trade certificates/certificate or origins
  4. HS if available 


FAQs

Q: What is the Pricing / Cost of these services?
A: Please refer to the pricing schedule shared with you.

Q: What can hold up my Customs Clearance?
A: A variety of reasons can hold up a clearance, to name a few but not limited to, would be awaiting mandatory documents, awaiting payment, customs holds, Port Authority holds and vessel delays.

Q: What do I need to import goods into Canada?

A: To import commercially into Canada, you must have a registered importer business number with the federal government. This importer account is simply an extension of a corporation's federal business number in Canada. You will also require a complete set of commercial documents i.e.:

  1. Commercial Invoice
  2. Packing List
  3. Certificate of Origin
  4. Free trade certificate if applicable
  5. Bill of lading

Q: Is CBSA the only agency concerned with my imports?
A: Depending on the commodity imported, CBSA also works in conjunction with other government departments for release.  Damco is familiar with all government departments and will work with you and the other government departments to aid in the release of your shipment.

Q: Will I have to pay duties and taxes on my imports?
A: Unless exempt, all imported goods are subject to duties and taxes based on their tariff classification according to the Harmonized Classification Number. Certain commodities can be assessed with other taxes – including anti-dumping and excise duties.

Q: I believe I've been paying too much in duties and/or taxes. Do I have any recourse to recover the funds?
A: The rate of duties and taxes payable on any given product is entirely dependent on the type of goods imported and the Customs Tariff. Origin and end use can affect the duty rate assigned to your product line. Damco’s Customs Consultants will request a FIRM report from CBSA and perform an extensive audit of your imports to search for any potential savings. Time lines for corrections vary from one to four years with CBSA depending on the error.

Q: Can you help us educate our staff regarding Customs?
A: Yes. We provide training programs at our facility or your office location based on your requirements.

Q: CBSA are performing an audit. What support can you provide?
A: We can assist with the document preparation and collection as well as review both your transactions and internal procedures in preparation for your audit.

Q: I am not sure how to classify new products. Can you help?
A: Yes. We can assist with determining the correct tariff classification and applicable duty and taxes. We will require a thorough description of the product along with the country of origin.

Q: How do I set up an account ?

A: The following documents are required to set up an account:

  1. GAA: General Agency Agreement, to be completed and signed by the Importer giving authority to Damco to act on their behalf.
  2. Duty and tax bond or GST letter. We can assist you with that
  3. Parts Database: Harmonized tariff classification of your products if available.

Abbreviations & Explanations

CHB = Customs House Brokerage
VAT = Value Added Tax
EORI = Economic Operators’ Registration and Identification
HTS = Harmonized Tariff Schedule
AEO = Authorized Economic Operator
POA = Power of Attorney
T1 = Transit Document which allows the movement of non-EU commodity between two customs offices (EU)
T2L = Document which proofs the EU status

Demurrage

  • Freetime will commence on the first 0800, the first business day following discharge of the container at an ocean terminal, arrival of a container at an inland CY, or rail ramp. If a container discharges prior to 0800 on a business day, freetime will begin that day. If a container discharges after 0800, freetime begins 0800 the next business day.
Freetime for Dry cargo, Reefer cargo and Special Equipment
All Terminals Dry Cargo 4 Business Days
Reefer cargo & Special Equipment 2 Business Days
Charges per calendar day after freetime
Days After Freetime Expires Price
20’/40’ dry Days 1-4 $115 USD
Days 5-8 $160 USD
Days 9+ $190 USD
20'/40' reefer and special equipment Days 1-3 $310 USD
Days 4+ $415 USD

Detention

  • Free time for carrier’s equipment commences on the day equipment departs from carrier’s container yard.
Detention
Freetime All equipment/cargo types
Dry 4Business Days
Reefer and Special Equipment 3 Business Days
Charges per calendar day after freetime
Days After Freetime Expires Price
20’/40’ dry Days 1-4 $115 USD
Days 5-8 $160 USD
Days 9+ $190 USD
20'/40' reefer and special equipment Days 1-3 $310 USD
Days 4+ $415 USD

Procedures

General procedures

Prior to vessel arrival, we will email to the consignee (or appointed customs broker) the following documents

  • An invoice (if any collect charges)
  • A manifest (to be used for customs clearance)

Once all charges have been paid and the original b/l has been surrendered to a Maersk Line branch, we will steamship release the cargo at its designated marine terminal. If the cargo is at a railhead, we will provide the consignee or customs broker with a pick-up number to be used by the trucker.

After the devanning of cargo, the consignee (or appointed trucker) must return the empty equipment to our named depot within the equipment free time offered. (Please note the responsibility of cargo tracking remains with the consignee.)

SUBLOCATION CODES ARE A REQUIRMENT OF THE CANADA BORDER SERVICE AGENCY

A Sub Location Code is an identifier of the primary location/warehouse where the goods are to be stored pending clearance.  Below are a list of standard sub location codes for your reference in light of the E Manifest requirements for Freight Forwarders.   If sub location codes are not provided, the manifest and house bill maybe be rejected and goods will not be allowed to proceed until the report/s are amended to reflect this information.

Final Discharge Location Final Discharge Site Final CY Hub
(regardless if mode is CY or SD)
Transport Mode
Montreal, Quebec, Canada Montreal Racine Terminal Montreal Racine Terminal-Canada n/a
Toronto-Cn Rail Brampton-Canada Rail
Seaport Intermodal Toronto-Canada Truck
Melburn Truck Lines Inc-Canada Truck
C N Railway Vancouver-Canada Rail
Edmonton C.N. Railway-Canada Rail
CN Rail- Calgary Logistics Park-Canada Rail
Halifax Terminal1-Canada n/a
Vancouver, British Columbia, Canada Centerm Terminal CN Railway - Montreal Rail
Toronto-CN Rail Brampton Rail
CN Rail Edmonton Rail
Calgary Logistics Park - Port 701 Rail
Centerm Terminal n/a
Prince Rupert Prince Rupert Terminal CN Railway - Montreal Rail
Prince Rupert Maher Terminal n/a
Toronto-CN Rail Brampton Rail
CN Rail Edmonton Rail
Calgary Logistics Park - Port 701 Rail
Halifax, Nova Scotia, Canada Halterm Halifax Terminal1-Canada n/a
Toronto-CN Rail Brampton Rail
St John's Feeder (FEF)
CN Railway - Montreal Rail
CITY PORT LOCATION SUB-LOCATION CODE PORT CODE
HALIFAX HALTERM HALTERM 2036 0009
ST JOHN’S NFLD OCEANEX OCEANEX 2189 0911
MONTREAL RACINE RACINE 2591 0395
  CN TASCHEREAU CN MONTREAL 5071 0395
VALLEYFIELD CSX MONTREAL CSX MONTREAL 5291 323
TORONTO CN BRAMPTON CN BRAMPTON 3037 495
  MUSKET MUSKET TORONTO 4743 495
  SEAPORT SEAPORT INTERMODAL 5279 495
FORT ERIE BUFFALO/FORT ERIE For PARs Releases 410
CALGARY CN CALGARY CN CALGARY 5426 701
EDMONTON CN EDMONTON CN EDMONTON 4492 702
PRINCE RUPERT MAHER TERMINAL PRINCE RUPERT 5086 808
VANCOUVER CENTERM CENTERM 3380 809
  CN VANCOUVER CN VANCOUVER 3373 809

NOTE: For all Canada delivery cargo discharging in USA, Canada Customs is cleared on final inland carrier's bond/manifest. No need to update a sublocation code.

Determining Your Cargo Control Number

Cargo Control Number is a combination of the Carrier Bond Number  + the transport document Number.

Please be advise that the Maersk Marine Carrier Code is 9381.

A such the CCN or Cargo Control Number for a shipment that moves with the original booking number 123456789 as an example would be 9381123456789.

For exceptions, please have your agent/office contact the respective Maersk office where the shipment originated.  To speak with a customer service representative in Canada, please call 1800-321-8807.

Canada customs and other government agencies reserve their right to hold or inspect any shipment coming to Canada, regardless of any other country’s customs inspection. An invoice will be sent after inspection has been completed, and payment must be received prior to shipment release. For complete customs procedures, check Canada Border Services Agency website.

Special cargo

Oversized, break bulk  and dangerous shipments are subject to standard Maersk Line approval procedures. Please contact our sales department for detailed information.

Further information

For further import enquiries, please contact our Customer Resource Centre.

Empty return

Click here to view Empty return details.

Restrictions

Store-door deliveries for personal/household effects shipments, e.g. import deliveries to individual residences, commercial warehouses, are not accepted.

Oversized, break bulk  and dangerous shipments are subject to standard Maersk Line approval procedures. Please contact our sales department for detailed information

Please refer to the below link for information on import requirements for food commodities into Canada (Specifically section E)

http://www.inspection.gc.ca/english/fssa/imp/guide1e.shtml#e16

Reefers are not accepted to be routed/discharged via Prince Rupert

Email your local office

If you want to speak to a sales person about a new shipment or if you have a question about your existing shipment, you can email us and we will respond within the next two days. If you have a more immediate question, you can search for help online.