Shipping to and from Canada

Country: Canada
Direction: Export
Expiry Date: Until further notice
Free time: Detention in Working days, Demurrage in Calendar Days
Currency: USD
Invoiced: Per container, per calendar day, per container type
Application: The free time & charges applied will be those in place on the origin price calculation date (PCD)

Please note the below provides a general overview of our export demurrage and detention practices in the U.S. For complete details please refer to our tariff here. In the event of any discrepancies between the below and our public tariff, the public tariff prevails.

Freetime: “Free Time” is the period agreed between the Carrier and the Merchant for which Demurrage and Detention shall not be paid by the Merchant.

Detention: Compensation payable when the Merchant holds Carrier's Container outside the port, terminal or depot beyond the agreed amount of Free Time.

Demurrage: Compensation payable when the Merchant holds Carrier’s Container inside the terminal, port or depot beyond the agreed amount of Free Time. This does not include terminal storage cost. Storage is billed directly by the terminal.

Useful links

• Book your shipments online via SPOT at a fixed price and with a loading guarantee to know when they will arrive. Maersk Spot now also includes extendable Freetime options. Start now.
• Note that SPOT terms are those accepted at the time the booking is confirmed and are not necessarily aligned with the standard tariff. For details how to extend your DnD Free time at destination, click here. DnD Tariff information can be found via Instant Price Search or during booking process
• To view free days and last free date information for containers, along with pickup and return location basis click here.
• Terms for Detention and Demurrage

Tariff

• Reefer demurrage includes plug-in/electricity charges.
• Reefer container with IMO follows Reefer.
• Non-operating reefer (NOR) is considered as Dry Container. 
• Non-operating reefer (NOR) is considered as Dry Container for both Demurrage and Detention.
• Shipper's own containers (SOC) are not subject to detention and are subject to demurrage.
• For Shipper’s own containers (SOC) at non NWK locations, we have a single SOC DMR rate (no matter cntr/cargo type). At NWK locations, we have a separate SOC DMR rate and a Tank DMR rate.

Export Demurrage

Dry Containers and Non-Operating Reefers

Reefer, Special Equipment

Export Detention

For export detention, if the earliest receipt date publicly communicated by the terminal changes for a shipment while the container is in the customer’s possession for stuffing and within its free time period, we will extend the detention free time by the number of working days between the previous earliest receipt date and new earliest receipt date for the shipment.

Dry Containers and Non-Operating Reefers and Shipper Owned Containers

Exception to the above

• Dry Equipment Detention for exports of Grain, Rice, Flour, Seeds, Nuts, Cereals, Used Automobiles, and Used Clothing:
• 7 working days free time once removed from Carrier’s CY facility. After free time expires, detention charges will be Day 8 USD 140, Days 9-12 USD 190, Days 13+ USD 220.
• Dry Equipment Detention for exports of Wood:
• 5 working days free time once removed from Carrier’s CY facility. After free time expires, detention charges will be Days 6-8 USD 140, Days 9-12 USD 190, Days 13+ USD 220.
• Dry Equipment Detention for exports of Hay
• 10 working days free time once removed from Carrier’s CY facility. After free time expires, detention charges will be Days 11-12 USD 190, Days 13+ USD220.

Reefers and Special Equipment

Exception to above

• Reefer Equipment Detention: Montreal & Toronto
• 5 working days free time once removed from Carrier’s CY facility. After free time expires, detention charges will be Day 6 USD 330, Day 7 to 9 USD 435, Day 10+ USD 470.
• Reefer Equipment Detention: Vancouver
• 8 working days free time once removed from Carrier’s CY facility. After free time expires, detention charges will be Day 9 USD 435, Day 10+ USD 470.
• Reefer Equipment Detention: Halifax & St. John’s
• 10 working days free time once removed from Carrier’s CY facility. After free time expires, detention charges will be Day 11+ USD 470.

Demurrage & detention disputes

• Demurrage and Detention disputes for U.S. shipments can be raised by:
• For cargo prior to return, CA.Export@maersk.com for export shipments.
• For cargo after return, through our website Maersk in the MyFinance section.
• In the event you wish to change the party invoiced, please e-mail disputes@maersk.com for assistance.
• When registering a dispute, please include the shipment number, container number, and a detailed description of the dispute including the applicable service contract number if pertinent to the claim. For disputes involving a change of paying party, written confirmation from the party who will pay is needed.
• Disputes must be submitted to Maersk within 30 days of the invoice date. We will provide feedback on your dispute within 5 business days of receipt.

Maersk offers the flexibility to meet your seasonal needs with service built to match your requirements.

We’re offering seasonal service from Alaska to the Far East to deliver your seafood fresh and on time. With expert support and innovative reefer technology, your refrigerated cargo is safe in our hands. Discover more about these export opportunities, including sailing schedules, in our online flyer.

Most of our restrictions relate to b/l clausing, which follow:

• Agreement on demurrage/detention charges and free days cannot be added to b/l bound for India.
• Value of the goods cannot be added to Bs/l, unless an ad-valorem b/l is required.
• Maersk is not a conference line out of Canada, therefore b/l clauses/certificates requiring otherwise statement cannot be issued.

Private individual strictly not allowed. A private person (shipping for example personal goods) needs to be represented by a registered company and cannot appear on the Transport Document alone.

If any other certificate or further information is necessary, please contact our Customer Resource Centre department.

Background

Please see below details for Verified Gross Mass (VGM) submission in Canada. Transport Canada, the enforcement agency from the Canadian government, has issued their implementation guidelines which can be found by clicking here.

For information on requirements regarding the calibration and the certification of weighing equipment for the purpose of trade the shipper may contact any of the authorized service providers (ASP) recognized by Measurement Canada and listed on the following web site.

VGM cutoffs in Canada

As a general guidance, the VGM should be received by Maersk two (2) hours prior to cargo cut-off if sent via EDI or e-channels, and twelve (12) hours prior to cargo cut-off for manual submission. While your VGM cut-off will be noted on your booking confirmation, we can confirm the following cutoffs for our services in Canada:

Please note this information is subject to change thus we highly encourage you to revisit this information on our website for further updates.

* Terminal policy, VGM deadlines and CY cargo cutoffs are subject to change without notice. Please continue to check our website for updates or contact your local customer service representative.

** Terminal Fees related to VGM are decided and applied by the terminal and not by Maersk. For information about terminal weighing services, please click on the terminal name for details.

Dates and Times are estimated and subject to change.