Shipping to and from Vietnam

Your complete guide to shipping to and from Vietnam. Find the right route, get Maersk office locations, discover local solutions, payment options and more.

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Local information

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Main office

Ho Chi Minh City

Address

Floor 15, Sofic Tower, 10 Mai Chi Tho Str., Thu Thiem Ward, Thu Duc City, Ho Chi Minh City.

Contacts

Mainline:
+84 28 56785803
Maersk Go email id:
maerskgosupport@maersk.com

Toll free: 1800400441

Import related queries:
vn.import@maersk.com
Export related queries:
vn.export@maersk.com
LCL related queries:
VCMCXEXELCL@lns.maersk.com

Opening hours

Mon-Fri 08:30 - 17:30

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Port

Cai Lan CICT

Address

X2GW+CV6, Bãi Cháy, Thành phố Hạ Long, Quảng Ninh, Vietnam

Contacts

Opening hours

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Port

Cai Mep

Address

Unit 805, 8th Floor, Melinh Point Tower,
No. 2 Ngo Duc Ke Street, District 1,
Ho Chi Minh City,
Vietnam

Contacts

Opening hours

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Office

Can Tho

Address

Saigon Shipping Can Tho (Agency), 512/35 Cach Mang Thang 8 St, An Thoi Ward, Binh Thuy Dist, 900000 Can Tho, Vietnam (South)

Contacts

+84 292 3887523

Import related queries:
vn.import@maersk.com
Export related queries:
vn.export@maersk.com

Opening hours

Mon-Fri 08:00-17:30

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Port

Da Nang

Address

26 Bach Dang St.
Da Nang
Vietnam

Contacts

84 511 821 114

Opening hours

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Office

Da Nang

Address

08th Floor, CEVIMETAL Building
69 Quang Trung Street, Hai Chau District,
Da Nang, Vietnam

Contacts

Mainline: +84 28 56785803
Toll free: 1800400441

Import related queries:
vn.import@maersk.com
Export related queries:
vn.export@maersk.com

Opening hours

Mon-Fri 08:30 - 17:30

Get directions

Office

Ha Noi

Address

9th floor - Tower 1, Capital Place, 29 Lieu Giai street,
Ba Dinh District,
Hanoi, Vietnam (North)

Contacts

Mainline: +84 28 56785803
Toll free: 1800400441

Import related queries:
vn.import@maersk.com
Export related queries:
vn.export@maersk.com

Opening hours

Mon-Fri 08:30 - 17:30

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Port

Haiphong

Address

8A Tran Phu street
Hai Phong city
Vietnam

Contacts

84 31 859824

Opening hours

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Office

Haiphong

Address

Maersk - Haiphong Branch, ACB Building, 7th Floor, No.15A Hoang Dieu St, Hong Bang District, 180000 Haiphong, Vietnam (North)

Contacts

Mainline: +84 28 56785803
Toll free: 1800400441

Import related queries:
vn.import@maersk.com
Export related queries:
vn.export@maersk.com

Opening hours

Mon-Fri 08:30 - 17:30

Get directions

Port

Ho Chi Minh City (Saigon)

Address

End of Dien Bien Phu street,
ward 22, Binh Thanh district
Ho Chi Minh City
Vietnam

Contacts

84 8 8999034

Opening hours

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Port

Qui Nhon

Address

Nhơn Quí, Nhơn Phú, Thành phố Qui Nhơn, Binh Dinh Province, Vietnam

Contacts

Opening hours

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Office

Qui Nhon

Address

Maersk - Qui Nhon Branch, 2nd Floor, Viettel Building, 01 Dinh Bo Linh Street, Le Loi Ward, Qui Nhon City, Vietnam (Central)

Contacts

Mainline: +84 28 56785803
Toll free: 1800400441

Import related queries:
vn.import@maersk.com
Export related queries:
vn.export@maersk.com

Opening hours

Mon-Fri 08:30 - 17:30

Get directions

Port

Vung Tau

Address

180-186 Huyền Trân Công Chúa, Phường 8, Thành phố Vũng Tầu, Bà Rịa - Vũng Tàu, Vietnam

Contacts

Opening hours

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We have been helping Vietnamese businesses to connect to key global markets since 1923.

With six offices spread across the country, we are uniquely placed to help connect you to Asia and the rest of the world. Whether you need to import or export machinery, refrigerated cargo or standard container shipments, our teams of specialists are dedicated to ensuring you have the ideal transport solution.

Our offices are located in Ho Chi Minh City, Ha Noi, Hai Phong, Da Nang, Quy Nhon and Can Tho.

Useful information

Get up-to-data details about Shipment Tracking, Shipping & Vessel Schedules, Payment Guidelines, Import Demurrage & Detention, and Local Information.

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FFF Customer Advisory Q3 2025 - Vietnam

PDF (153KB)

FFF Customer Advisory Q2 2025 - Vietnam

PDF (152KB)

FFF Customer Advisory Q1 2025 -Vietnam

PDF (152KB)

FFF Customer Advisory-Vietnam

PDF (147KB)

Weight Discrepancy Fee – WDF

PDF (215KB)

Heavy Load Surcharges

XLSX (24KB)

ICS2

Import Control System 2 (ICS2) release 3 Operational Guidelines #1

PDF (157KB)

Import Control System 2 (ICS2) release 3 Operational Guidelines #2

PDF (218KB)

Import Control System 2 (ICS2) release 3 Operational Guidelines #3

PDF (225KB)

Invoice issuance notice

Cách tải nhiều hoá đơn từ Myfinance

PDF (1248KB)

Cách truy xuất hoá đơn dạng excel từ MyFinance

PDF (637KB)

Hướng dẫn sử dụng Myfinance

XLSX (1365KB)

PDF (13KB)

Khắc phục lỗi trình duyệt

PDF (1500KB)

Blank screen MyFinance

PDF (232KB)

Function	Working / Serving Hours	Phone	Email Address
Function Customer Service	Working / Serving Hours Mon-Fri 8:30am-17:30pm	Phone All offices: +84-28 56785803	Email Address Export: vn.export@maersk.com Import: vn.import@maersk.com LCL : VCMCXEXELCL@lns.maersk.com
Function Sales	Working / Serving Hours Mon-Fri 8:30am-17:30pm	Phone For any inquiry/quotation +84906826570 – Ms. Nguyen Doan Phuong Thanh	Email Address Doan.nguyen@maersk.com

Inland haulage includes transportation from vendors to the port of shipment, and from discharge port to the point of stripping the ocean container by truck and or rail.

We ensure that your products are moved at the right time to the right place. Whatever your need for inland transportation, you can count on us to deliver an effective and cost efficient inland haulage service.

Our offering includes:

Multiple modes of transport
Large network of quality transport providers
Constant monitoring and quality assurance
Timely pick-up and delivery
One-stop-shopping combining your land and ocean transport needs

As to reflect the market conditions and the increasing operational costs, we would like to announce the adjustment of local surcharges for all export and import shipments from/to Vietnam, effective 1st January 2016. Full details of the changes are outlined below:

Surcharge Type	Applied on	Amount (VND)*	Note
Surcharge Type AMF (Transport Document Amendment Fee)	Applied on per Bill of Lading	Amount (VND)* 900,000	Note 1st amendment: E-channel: free of charge; Email: subject to Transport Document Amendment Fee 2nd amendment: Transport Document Amendment Fee will be applied regardless of submission channels.
Surcharge Type LPF (Late payment Fee)	Applied on per Bill of Lading	Amount (VND)* 1% of prepaid outstanding or minimum VND 500,000 per week	Note Applicable if the payment has not been settled within 7 days after actual departure for export shipment and arrival date for import shipment.
Surcharge Type Payer amendment fee	Applied on per case	Amount (VND)* 900,000	Note Applicable to any changes of payment terms or original payers
Surcharge Type TLX (Electronic Cargo Release)	Applied on per Bill of Lading	Amount (VND)* 850,000	Note Upon "'Telex' or 'Express' release" only after the BLs have been surrendered.

*All listed charges are subject to 5% VAT

**SP: Special container such as: open-top, twin deck, flat rack,

Container Stuffing List

PDF (73KB)

We have prepared this Claim Guide for General Cargo & Value Protect Cargo, as outlined below

Value Protect Claims Guide

PDF (779KB)

Maersk Claims Guide to Customer

PDF (261KB)

Experience our new and enhanced cargo booking

Now with instant booking confirmation.

In our continuous effort to offer you a simpler and easier digital booking experience we are pleased to present to you our new booking solution on Maersk.com.

You can now have your cargo booking request confirmed within seconds. In addition, you get greater visibility of sailing options with available vessel space, a list of depots with empty containers to choose from, and a choice of relevant value-added services. And you can now book from any device.

Try it here