Shipping to and from Vietnam

Your complete guide to shipping to and from Vietnam. Find the right route, get Maersk office locations, discover local solutions, payment options and more.

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COVID-19 Operational status

Due to COVID-19, key elements of your supply chain like warehousing, terminal or customs operations might suffer disruption. In order to react to any change we are capturing and updating daily the latest operational status for each country.

COVID-19 Operational status (updated 29-04-2020)

Operation Market Status Maersk Operational Status
Operation
General status
Market Status
  • After more than 1 week not having new cases, Government lifted the social restriction starting from 23 April.
  • Staffs will come back to office gradually from begin of May.
Maersk Operational Status
Operation
Counter open
Market Status
Reduced hours
Maersk Operational Status
  • Counters operate from 9:00 am to 3:00 pm.
  • Managed with skelleton staff.
  • Warehouse counters with additional safety measures for arriving customers/drivers as well as for own staff.
Operation
Ocean carrier status
Market Status
Business as usual
Maersk Operational Status
  • Additional sanitary, mask, googles provided to staff.
  • Communicate via email and phone where possible.
  • Additional sanitary, mask, googles provided to staff.
  • EDO and DO via email implement with port/ICD and customer to limit contact and counter visit.
Operation
Reefer booking acceptance
Market Status
Business as usual
Maersk Operational Status
Operation
Terminal status
Market Status
All terminals operating as usual
Maersk Operational Status
Covid-Measures taken by all terminals, no operational impact yet.
Operation
Customs authorities
Market Status
Open
Maersk Operational Status
Operation
Warehousing
Market Status
All warehouses operating as usual
Maersk Operational Status
  • Access check (Covid questionnaire, travel history, temperatue check, contact details for tracking).
  • Volume surge due to supply chain slow down / holding cargo at origin.
  • Keycusotmer require additional space to store cargo due to delay export.
Operation
Inland container yards
Market Status
Open
Maersk Operational Status
  • No Maersk depot in VCM, all are 3rd party depots.
  • Currently in high utilization due to empty surplus vs slow down pick up
Operation
Inland trucking
Market Status
Business as usual
Maersk Operational Status
  • Cross border trucking might be impacted but can be replaced with barging.
  • Barges are sanitized upon crossing border.
Operation
Rail transport
Market Status
Business as usual
Maersk Operational Status
Operation
Barge shipment
Market Status
Business as usual
Maersk Operational Status
BAU
Operation
Air freight
Market Status
Only available from/to certain destinations
Maersk Operational Status
Carries ceased commercial flights in the area

Local information

Port
Cai Mep
Address
Unit 805, 8th Floor, Melinh Point Tower,
No. 2 Ngo Duc Ke Street, District 1,
Ho Chi Minh City,
Vietnam
Telephone
Opening hours
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We have been helping Vietnamese businesses to connect to key global markets since 1923.

With six offices spread across the country, we are uniquely placed to help connect you to Asia and the rest of the world. Whether you need to import or export machinery, refrigerated cargo or standard container shipments, our teams of specialists are dedicated to ensuring you have the ideal transport solution.

Our offices are located in Ho Chi Minh City, Ha Noi, Hai Phong, Da Nang, Quy Nhon and Can Tho.

Useful information

Get up-to-data local information about holiday periods, charges, payment services, procedures and restrictions, and more.

Experience our new and enhanced cargo booking

Now with instant booking confirmation.

In our continuous effort to offer you a simpler and easier digital booking experience we are pleased to present to you our new booking solution on Maersk.com.

You can now have your cargo booking request confirmed within seconds. In addition, you get greater visibility of sailing options with available vessel space, a list of depots with empty containers to choose from, and a choice of relevant value-added services. And you can now book from any device.

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Web Solutions

News in Asia Pacific

Advisories 2020 ABX June Blanking Plan
Maersk is working to ensure all challenges are managed in the best way possible along this supply chain including, balancing our network to match reduced demand.
Maersk is working to ensure all challenges are managed in the best way possible along this supply chain including, balancing our network to match reduced demand. 28 May 2020
Advisories 2020 FI3 and CHX June additional blanking plan
Maersk is working to ensure all challenges are managed in the best way possible along this supply chain including, balancing our network to match reduced demand.
Maersk is working to ensure all challenges are managed in the best way possible along this supply chain including, balancing our network to match reduced demand. 28 May 2020
Advisories Q3 Seasonal Capacity Adjustment on Transpacific Services
Maersk is working to ensure all challenges are managed in the best way possible along this supply chain including, balancing our network to match reduced demand.
Maersk is working to ensure all challenges are managed in the best way possible along this supply chain including, balancing our network to match reduced demand. 28 May 2020
Advisories Weight discrepancy fee -Oceania to World
We want your experience with us to be straight forward, we have taken an initiative towards Safety due to variance between weight provided.
We want your experience with us to be straight forward, we have taken an initiative towards Safety due to variance between weight provided. 28 May 2020
Rate announcements Peak Season Surcharge (PSS)– Visakhapatnam, IN and Krishnapatnam, IN to Far East Asia Countries
22 May 2020
Advisories FI3 and PKX June Blanking
Maersk is working to ensure all challenges are managed in the best way possible along this supply chain including, balancing our network to match reduced demand.
Maersk is working to ensure all challenges are managed in the best way possible along this supply chain including, balancing our network to match reduced demand. 18 May 2020
Advisories PKX2 June Blanking
Maersk is working to ensure all challenges are managed in the best way possible along this supply chain including, balancing our network to match reduced demand.
Maersk is working to ensure all challenges are managed in the best way possible along this supply chain including, balancing our network to match reduced demand. 18 May 2020
Rate announcements Peak Seasonal Surcharge (PSS) – Scope West & Central Asia Region to Far East Asia
14 May 2020
Advisories CHX June Blanking
Maersk is working to ensure all challenges are managed in the best way possible along this supply chain.
Maersk is working to ensure all challenges are managed in the best way possible along this supply chain. 12 May 2020
Rate announcements Terminal Handling Service – Origin (OHC)- Scope Cyprus to World
12 May 2020
Advisories Additional Blanking Announcement – West Coast South America, Caribbean, Central America and Mexico to Far East Services
Maersk will conduct an additional blank sailing to match the reduced demand from West Coast South America, Caribbean, Central America and Mexico to Far East Asia.
Maersk will conduct an additional blank sailing to match the reduced demand from West Coast South America, Caribbean, Central America and Mexico to Far East Asia. 11 May 2020
Advisories Enhanced Chat Experience on our Maersk website
We are glad to introduce an enhanced seamless Chat experience to you effective 15th May 2020.
We are glad to introduce an enhanced seamless Chat experience to you effective 15th May 2020. 11 May 2020

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