Shipping to and from Vietnam
Your complete guide to shipping to and from Vietnam. Find the right route, get Maersk office locations, discover local solutions, payment options and more.
Payment
Get an overview of payment options when shipping.
Manage your account online 24/7 - View, print, dispute and pay your invoices any time anywhere! Get started now with MyFinance on Maersk website.
Notice: Cease cash collection at Haiphong counter from 1 Apr 2021
From 1st April 2021, we are not accepting any payments by cash at the counter Hai Phong for any brands. All payments must be processed via bank with needed details for payment application:
- Freight/ charges + BL (Cước phí + số Vận đơn)
- Demurrage charge by …+ BL (Phí lưu container đến ngày …+ số Vận đơn)
- Detention charge + BL (Phí lưu vỏ container + số Vận đơn)
E-invoices can be downloaded at Myfinance.
Bank Payments:
Collection account: HSBC bank
MSL Vietnam: VND - 001-088400-001 / USD - 001-088400-101
OFAC embargoed shipments
Shipment from/to Cuba, Sudan or Syria are under United States of America (U.S.) trade sanctions (OFAC embargoed shipments), payment for the related invoice(s) must be made to ACB bank in the currency of the invoice.
Bank name: NGÂN HÀNG TM CP Á CHÂU (ACB) - CN DUYÊN HẢI
Bank address: 15 HOÀNG DIỆU, P.MINH KHAI, Q.HỒNG BÀNG, TP. HẢI PHÒNG
Account owner: CN CTY TNHH MAERSK VIET NAM TAI HP
Currency: VND
Account number: 28777109
IBAN:
SWIFT: ASCBVNVX
Note: Documents cannot be released for payments made to the incorrect account, and Maersk will not be held responsible for incorrect payments.
Remittance Currency
It’s mandatory that all Payments are settled in the invoice currency which is shown in the “Total” column of the invoice. Any discrepancy in currency could result in delays in release of delivery orders and/ or bill of ladings.
Please find below rate of exchange (ROE).
D&D invoice
Note: D&D priced by website is subject to local tax
Your invoice will contain the additional VAT by formula: Total price/0.95*ROE
Date | Currency | ROE |
---|---|---|
Date
05-12-2023
|
Currency
USD/VND
|
ROE
24,618
|
Date
04-12-2023
|
Currency
USD/VND
|
ROE
24,660
|
Date
03-12-2023
|
Currency
USD/VND
|
ROE
24,660
|
Date
02-12-2023
|
Currency
USD/VND
|
ROE
24,660
|
Date
01-12-2023
|
Currency
USD/VND
|
ROE
24,618
|
Date
30-11-2023
|
Currency
USD/VND
|
ROE
24,624
|
Date
29-11-2023
|
Currency
USD/VND
|
ROE
24,594
|
Date
28-11-2023
|
Currency
USD/VND
|
ROE
24,624
|
Freight invoice (ETA/ETD)
ETA/ETD | Currency | ROE |
---|---|---|
ETA/ETD
11-12-2023
|
Currency
USD/VND
|
ROE
24,618
|
ETA/ETD
10-12-2023
|
Currency
USD/VND
|
ROE
24,660
|
ETA/ETD
09-12-2023
|
Currency
USD/VND
|
ROE
24,660
|
ETA/ETD
08-12-2023
|
Currency
USD/VND
|
ROE
24,660
|
ETA/ETD
07-12-2023
|
Currency
USD/VND
|
ROE
24,618
|
ETA/ETD
06-12-2023
|
Currency
USD/VND
|
ROE
24,624
|
ETA/ETD
05-12-2023
|
Currency
USD/VND
|
ROE
24,594
|
ETA/ETD
04-12-2023
|
Currency
USD/VND
|
ROE
24,624
|
Download historical record daily exchange rate
MyFinance
Our online platform providing information and insight whenever you need it.
Information on the go
MyFinance gives you visibility on digital services provided and your payables within hand’s reach. Insight into your invoices paid and status of overdue invoices to manage your cash flow and payments on time.
Easy and safe
MyFinance allows you access to financial information, no matter where you are in the world. All our financial service offerings are available digitally and are extremely secure.
MyFinance online features
Open Invoices- All open and outstanding invoices will be listed under this tab.
- Single or multiple invoices search and download option available.
- You can also view and download invoice PDF copies.
- Single and bulk invoices (one dispute reason) can be disputed from Open Invoice tab.
- Open Credits available in customer account are listed under this tab.
- Paid invoices available under this tab.
- Can also view invoice and payment receipts.
- Single and bulk invoices (one dispute reason) can be disputed from Paid Invoice tab.
- Invoices which have been disputed are available under this tab.
- Customers can view status and comments.
- Customers can view all Open invoices and credits.
- CHA’s, 3rd party agents, registered on MyFinance can view and download local in-voices from Search tab.
- For Freight, Detention and Demurrage invoice type, approval is required from con-signee, which can be requested online.
- Consignee/Payer can request agents to be linked to their customer codes through chat or write email to CENWWWSVCREG@maersk.com with details of customer and agent code.
- Cash customers who have made payments offline (cheque, draft, etc..) can submit their payment remittance online from Open Invoices tab
- You also have other options to submit payment remittance. Click on Create Payment remittance button
- Correct Invoice not available
- This is a deposit/advance
- Container deposit
Refunds
- You can submit refund requests online for
- Overpayment
- Container Deposit
- View the status of your refund requests