Shipping to and from Thailand

Your complete guide to shipping to and from Thailand. Find the right route, get Maersk office locations, discover local solutions, payment options and more.

COVID-19 Operational status

Due to COVID-19, key elements of your supply chain like warehousing, terminal or customs operations might suffer disruption. In order to react to any change we are capturing and updating daily the latest operational status for each country.

COVID-19 Operational status (updated 11-05-2020)

Operation Market Status Maersk Operational Status
Operation
General status
Market Status
  • Some depots reduced working hours but no impact to business so far Government is started to resume business gradually from May 11.
  • We have started to have our staff returning back to office, starting with 30 to max 50% ratio with preventive measures in place
Maersk Operational Status
Operation
Counter open
Market Status
Reduced hours
Maersk Operational Status
Promoting online payment and e-BL services. Operating hours 8.00-16.00
Operation
Ocean carrier status
Market Status
Business impacted
Maersk Operational Status
Business as usual
Operation
Reefer booking acceptance
Market Status
Business as usual
Maersk Operational Status
Operation
Terminal status
Market Status
All terminals operating as usual
Maersk Operational Status
Business as usual.
Operation
Customs authorities
Market Status
Partially open
Maersk Operational Status
Operation
Warehousing
Market Status
All warehouses operating as usual
Maersk Operational Status
Reduced working hours at CFS until 16.30 everyday. No major business impact
Operation
Inland container yards
Market Status
Open
Maersk Operational Status
Some depots have reduced working hours, no impact to business. Depot package for additional storage is available to offer to customers in need
Operation
Inland trucking
Market Status
Business as usual
Maersk Operational Status
No impact so far despite drivers are stopped for screening when passing through different provinces.Borders between Thailand, Laos and Cambodia remains opened for cross-border trucking movement From 3rd Apr, Gov imposed curfew hours from 10.00pm to 4.00 am. No major impact to business.
Operation
Rail transport
Market Status
Business as usual
Maersk Operational Status
Business as usual
Operation
Barge shipment
Market Status
Business as usual
Maersk Operational Status
Business as usual
Operation
Air freight
Market Status
Only available from/to certain destinations
Maersk Operational Status
Restricted

Local information

Main office
Bangkok
Address
41st Fl, River Wing East, Empire Tower, 1 South Sathorn Rd, Yannawa, Sathorn, 10120 Bangkok, Thailand
Telephone
Customer Service +66 2 7529911 / Care premium + Care business partner: #1 + Pin code / Special + Reefer #3 / Essential #2 / Import #4
Opening hours
Mon-Fri 08:00-17:00

We have been connecting Thai businesses with global markets since 1949.

Whether you are shipping standard, refrigerated or oversized cargo, we have the local expertise and global network needed to get it to its destination – wherever in the world that happens to be. With offices in Bangkok, Laem Chabang, Songkhla and Phuket in Thailand, and Vientiane in Laos, we connect you to our vast ocean fleet. From here, the rest of the world is just a short hop away.

Useful information

Get up-to-data local information about holiday periods, charges, payment services, procedures and restrictions, and more.

Experience our new and enhanced cargo booking

Now with instant booking confirmation.

In our continuous effort to offer you a simpler and easier digital booking experience we are pleased to present to you our new booking solution on Maersk.com.

You can now have your cargo booking request confirmed within seconds. In addition, you get greater visibility of sailing options with available vessel space, a list of depots with empty containers to choose from, and a choice of relevant value-added services. And you can now book from any device.

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