Maersk Cargo Care is only available for customers based in China. If you are looking for insurance in other countries, please visit Maersk Cargo Insurance.

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Maersk Cargo Care

Tackle today’s logistics risks with confidence.

For customers based in China

Overview

Different coverage to accommodate different needs

Cargo losses or damages are part of supply chain risks that could have a substantial impact on your business. The risks can vary depending on the circumstances, and you need to address them with different solutions.

At Maersk, we understand how important it is to keep your cargo safe at every step of its journey. That’s why Cargo Care is an option to help protect your interests from potential cargo losses and/or damages. This service includes enhanced security measures and extra precautions to minimise exposure to any threats or challenges while your cargo is in our care – whether it’s being handled, operated, or under the custody of Maersk or our trusted affiliates.

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Why Maersk Cargo Care?

Coverage

Warehouse-to-warehouse coverage under ICC 'A' policy with zero deductibles including war on water*

Pricing

Competitive pricing with simplified single invoice

Hassle-free claims settlement

Get coverage that responds to losses without the need to prove carrier negligence. Any subrogation against underlying carriers will be handled by the insurers.

*War on land cover could also be arranged at cost.

How to book Cargo Care?

Cargo Care can be added to your booking in the following ways:

Contractual bookings

You can have Cargo Care included in your contractual agreement before booking.
The prices for contractual booking are listed below:

Choose from one of our four dry packages to ensure your cargo is protected.

Tier (USD)	Package type	Price (USD) per container*
Tier (USD) 0 – 75,000	Package type Cargo Care – Dry – Bronze	Price (USD) per container* 62
Tier (USD) 75,001 – 125,000	Package type Cargo Care – Dry – Silver	Price (USD) per container* 86
Tier (USD) 125,001 – 250,000	Package type Cargo Care – Dry – Gold	Price (USD) per container* 188
Tier (USD) 250,001 – 400,000	Package type Cargo Care – Dry – Platinum	Price (USD) per container* 268

Deductible (for each and every loss) across all package types - USD 300 or 5% of loss amount, whichever is higher.

Choose from one of our four cool packages to ensure your cargo is protected.

Insured value (USD)	Package type	Price (USD) per container*
Insured value (USD) 0 – 75,000	Package type Cargo Care – Cool – Bronze	Price (USD) per container* 74
Insured value (USD) 75,001 – 125,000	Package type Cargo Care – Cool – Silver	Price (USD) per container* 176
Insured value (USD) 125,001 – 250,000	Package type Cargo Care – Cool – Gold	Price (USD) per container* 389
Insured value (USD) 250,001 – 400,000	Package type Cargo Care – Cool – Platinum	Price (USD) per container* 579

Deductible (for each and every loss) across all package types - USD 1000 or 10% of loss amount, whichever is higher.

Includes Aircraft, Watercraft Vehicles and Personal Effects/Household Goods.

Insured value (USD)	Package type	Price (USD) per container*
Insured value (USD) 0 – 75,000	Package type Cargo Care – Property – Bronze	Price (USD) per container* 275
Insured value (USD) 75,001 – 125,000	Package type Cargo Care – Property – Silver	Price (USD) per container* 450

Deductible (for each and every loss) across all package types - USD 1000 or 10% of loss amount, whichever is higher.

*Pricing is subject to change and could be country specific. Please verify with sales for the most updated pricing.

Available: For Maersk Ocean shipments for customers based in GCA only.
Click here to read the terms and conditions.

Ad-hoc (single shipment bookings)

This coverage needs to be booked on a per shipment basis. Please reach out to us using the contact us form.

Available: For air, ocean- FCL and LCL, road and rail shipments.

Maersk Cargo Care is only available in China and Latin America.

Click here to read the terms and conditions.

Maersk Cargo Care is only available for customers based in China. If you are looking for insurance in other countries, please visit Maersk Cargo Insurance.

Risks covered

Loss or damage during warehouse-to-warehouse transportation of cargo.
Natural catastrophes.
General Average (GA).
War risks (including Trans-Suez transit) and strikes.
All commodities, with a few exceptions in dry and refrigerated cargo.

Read the terms and conditions

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Claims

How to submit a claim?

Please inform us immediately if you find your cargo is damaged or lost by following the steps below:

Fill out the claim form and send the first notification of loss
Download and fill up the claim form. Send the completed claim form to cargocareclaims@maersk.com with your Bill of Lading (BL) or shipment number.

Download the claim form

Gather your documents
Please use the checklist in the claim form to ensure all the documentation is in order before submitting the claim. We can only process the claim once all the required documents are received.

Receive an answer
We will notify you once our team has received all the necessary documents to assess your claim.

Take your supply chain all the way

No matter your industry, we provide global and local services for businesses of all sizes, helping you unlock the full potential of your supply chain.

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Local info

Access your local office for detailed shipping information and local support.

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Frequently asked questions

Browse through some of our most raised questions on Maersk Cargo Care.

An 'All Risks' policy offers the most comprehensive coverage available, but it doesn’t cover every possible risk. Unless specifically included, it will not cover loss of market, loss or damage caused by delay, inherent vice of the goods, war, strikes, riots, or civil commotions. This coverage is now generally referred to as Institute Cargo Clauses (A), or ‘A’ Clauses.

More FAQs

Contact your local Maersk representative for more information

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Maersk Cargo Care

Overview

Different coverage to accommodate different needs

Why Maersk Cargo Care?

How to book Cargo Care?

Contractual bookings

Ad-hoc (single shipment bookings)

Risks covered

Claims

How to submit a claim?

Take your supply chain all the way

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Technology

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Local info

Find your local office

Frequently asked questions

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