Shipping to and from United States of America

Country: United States
Direction: Import
Expiry Date: Until further notice
Free time: Working Days
Currency: USD
Invoiced: Per container, per calendar day, per container type
Application: The free time & charges applied will be those in place on the origin price calculation date (PCD)

Please note the below provides a general overview of our import demurrage and detention practices in the U.S. For complete details please refer to our tariff here. In the event of any discrepancies between the below and our public tariff, the public tariff prevails.

FREE TIME: “Free Time” is the period agreed between the Carrier and the Merchant for which Demurrage and Detention shall not be paid by the Merchant.

DETENTION: Compensation payable when the Merchant holds Carrier's Container outside the port, terminal or depot beyond the agreed amount of Free Time.

DEMURRAGE: Compensation payable when the Merchant holds Carrier’s Container inside the terminal, port or depot beyond the agreed amount of Free Time (the compensation includes terminal storage costs).

Useful links:

• Book your shipments online via SPOT at a fixed price and with a loading guarantee to know when they will arrive. Maersk Spot now also includes extendable Free time options. Start Now.
  • Note that SPOT terms are those accepted at the time the booking is confirmed and are not necessarily aligned with the standard tariff. For details how to extend your DnD Free time at destination, click here. DnD Tariff information can be found via Instant Price Search or during booking process.
• To view free days and last free date information for containers, along with pickup and return location basis click here: D&D Calculator
• Please find the Activity Location codes for Demurrage and Detention Invoices below.

Tariff

• Reefer demurrage includes plug-in/electricity charges.
• Reefer container with IMO follows Reefer.
• Non-operating reefer (NOR) is considered as Dry Container.
  Non-operating reefer (NOR) is considered as Dry Container for both Demurrage and Detention.
• Shipper's own containers (SOC) are not subject to detention and are subject to demurrage at some locations.
• For Shipper’s own containers (SOC) at non NWK locations, we have a single SOC DMR rate (no matter cntr/cargo type). At NWK locations, we have a separate SOC DMR rate and a Tank DMR rate.

Import Demurrage

• At rail ramp locations, all storage is settled directly with the rail provider according to the ramps terms and conditions.
• At inland port locations owned by ports (ie. Greer, SC and Front Royal,VA) free time and demurrage charges are according to Maersk’s tariff levels for ocean terminals.
• In addition, for CY deliveries at rail ramps collecting storage according to the ramps terms and conditions, demurrage will be assessed by Maersk for equipment use only after the free time as indicated below.
• When a facility is closed for a full working day during the free time period, the day will not count against the cargo free time. Partial day closures are considered as a full working day and count towards free time. When free time expires, demurrage accrues for each day irrespective of whether the facility is open or closed, given the full free time period was given to pickup the cargo.
• Please check with the terminal location for all terminal pickup procedures and to validate cargo is available for pickup. Our terminal partner websites and additional information on demurrage payment can be found here.

Dry Containers and Non-Operating Reefers and Shipper Owned Containers *excluding Newark/Miami

Reefer, Special Equipment *excluding Newark/Miami

Shipper Owned *excluding Newark/Miami

Commodity Reefer Containers

Meat (Applicable to operating reefer cargo for the commodity meat at all U.S. ocean terminals except Baltimore, MD, Boston, MA, Jacksonville, FL, Mobile, AL, Newark, NJ, Port Everglades, FL, Staten Island, NY).

Dry Containers and Non-Operating Reefers and Shipper Owned Containers ** Newark/Miami

Reefer, Special Equipment, Tanks **Newark/Miami

CSX Rail Ramps Dry/Non-Operating Reefers

CSX Rail Ramps Operating Reefers

CSX Rail Ramps Special

Non-CSX Rail Ramps Dry/Non-Operating Reefers

Non-CSX Rail Ramps Operating Reefers

Non-CSX Rail Ramps Special

*excluding Newark/Miami – excludes APM Terminal in Port Elizabeth New Jersey, PNCT (Port Newark Container Terminal), Global Terminal Jersey City, Maher Newark Terminal, Global Container Terminal, Bayonne, New Jersey and Howland Hook, Staten Island, New York), Miami, Florida.

** Newark/Miami – includes APM Terminal in Port Elizabeth New Jersey, PNCT (Port Newark Container Terminal), Global Terminal Jersey City, Maher Newark Terminal, Global Container Terminal, Bayonne, New Jersey and Howland Hook, Staten Island, New York), Miami, Florida.

Import Detention

Dry Containers and Non-Operating Reefers

Reefer, Special Equipment

Commodity Reefer Containers

Meat (Applicable to operating reefer cargo for the commodity meat at all U.S. ocean terminals except Baltimore, MD, Boston, MA, Jacksonville, FL, Mobile, AL, Newark, NJ, Port Everglades, FL, Staten Island, NY).

Demurrage & Detention disputes

• Demurrage disputes for U.S. shipments can be raised by:
  • For cargo prior to pickup, contact NAMDEMREVIMP@maersk.com
  • For cargo after pickup, through our website maersk.com in the MyFinance section.
• Detention disputes for U.S. shipments can be raised by:
  • For cargo prior to return, contact US.Import@maersk.com for import shipments, and US.Export@maersk.com for export shipments.
  • For cargo after return, through our website maersk.com in the MyFinance section.
• In the event you wish to change the party invoiced, please e-mail disputes@maersk.com for assistance.
• When registering a dispute, please include the shipment number, container number, and a detailed description of the dispute including the applicable service contract number if pertinent to the claim. Specifically for the below dispute types, please include the following:
  • Disputes due to inability to secure a terminal appointment: A screenshot indicating no appointments were available for each day of the freetime period and up to day of return or pickup. Each daily screenshot must show no appointments were available for all shifts and as far into the future as the terminal system allows.
  • Disputes due to inability to secure a rail reservation for export shipments: A screenshot indicating no reservations were available for each day of the receiving window as indicated on the booking confirmation. Each daily screenshot must show no reservations were available for that day and as far into the future the rail reservation system allows, or up to the end of the receiving window whichever is sooner.
  • Disputes due to containers associated with Government holds: A statement validating the customs hold was not a result of any action by the shipper, their agent, or any party to the bill of lading.
  • For disputes involving a change of paying party, written confirmation from the party who will pay is needed.
• Disputes must be submitted to Maersk within 30 days of the invoice date. We will provide feedback on your dispute within 5 business days of receipt.