Shipping to and from United States of America
Your complete guide to shipping to and from United States of America. Find the right route, get Maersk office locations, discover local solutions, payment options and more.
Import
Get up-to-date local information about import procedures and restrictions, demurrage and detention, container drop-offs and more.
Country: United States
Direction: Import
Expiry Date: Until further notice
Free time: Working Days
Currency: USD
Invoiced: Per container, per calendar day, per container type
Application: The free time & charges applied will be those in place on the origin price calculation date (PCD)
Please note the below provides a general overview of our import demurrage and detention practices in the U.S. For complete details please refer to our tariff here. In the event of any discrepancies between the below and our public tariff, the public tariff prevails.
FREE TIME: “Free Time” is the period agreed between the Carrier and the Merchant for which Demurrage and Detention shall not be paid by the Merchant.
DETENTION: Compensation payable when the Merchant holds Carrier's Container outside the port, terminal or depot beyond the agreed amount of Free Time.
DEMURRAGE: Compensation payable when the Merchant holds Carrier’s Container inside the terminal, port or depot beyond the agreed amount of Free Time (the compensation includes terminal storage costs).
Name | Start | End |
---|---|---|
Name
Demurrage
|
Start
Free time will commence the first 0800 on the first business day following discharge of the container at an ocean terminal, or the arrival of a container at a rail ramp or an inland CY (owned or contracted by Carrier), except in: At Ocean Ports, Inland CY Locations and CY Rail Facilities Working Day are defined as any day a gate is open for container pickup. |
End
Ends on the day that the full container is gated-out of the terminal.
|
Name
Detention
|
Start
Free time for carrier’s equipment commences on the day equipment departs from carrier’s container yard. At Ocean Ports, Inland CY Locations and CY Rail Facilities Working Day are defined as any day a gate is open for container return Monday – Saturday. |
End
Ends on the day that the empty container is gated-in at the agreed port or terminal. For store-door move only consignees may at their own discretion notify the carrier when the container is empty and available for pick-up from the consignee's designated delivery facility. Notifications must be sent via the website. Carrier will stop the detention clock effective the day notification is received |
Useful links:
- Book your shipments online via SPOT at a fixed price and with a loading guarantee to know when they will arrive. Maersk Spot now also includes extendable Free time options. Start Now.
- Note that SPOT terms are those accepted at the time the booking is confirmed and are not necessarily aligned with the standard tariff. For details how to extend your DnD Free time at destination, click here. DnD Tariff information can be found via Instant Price Search or during booking process.
- To view free days and last free date information for containers, along with pickup and return location basis click here: D&D Calculator
- Please find the Activity Location codes for Demurrage and Detention Invoices below.
Tariff
- Reefer demurrage includes plug-in/electricity charges.
- Reefer container with IMO follows Reefer.
- Non-operating reefer (NOR) is considered as Dry Container.
Non-operating reefer (NOR) is considered as Dry Container for both Demurrage and Detention. - Shipper's own containers (SOC) are not subject to detention and are subject to demurrage at some locations.
- For Shipper’s own containers (SOC) at non NWK locations, we have a single SOC DMR rate (no matter cntr/cargo type). At NWK locations, we have a separate SOC DMR rate and a Tank DMR rate.
Import Demurrage
- At rail ramp locations, all storage is settled directly with the rail provider according to the ramps terms and conditions.
- At inland port locations owned by ports (ie. Greer, SC and Front Royal,VA) free time and demurrage charges are according to Maersk’s tariff levels for ocean terminals.
- In addition, for CY deliveries at rail ramps collecting storage according to the ramps terms and conditions, demurrage will be assessed by Maersk for equipment use only after the free time as indicated below.
- When a facility is closed for a full working day during the freetime period, the day will not count against the cargo freetime or for demurrage charges. Partial day closures are considered as a full working day and count towards freetime and demurrage charges.
- Please check with the terminal location for all terminal pickup procedures and to validate cargo is available for pickup. Our terminal partner websites and additional information on demurrage payment can be found here.
Dry Containers and Non-Operating Reefers *excluding Newark/Miami
Days | 20' | 40' | 45' |
---|---|---|---|
Days
Day 1 to 4
|
20'
Free
|
40'
Free
|
45'
Free
|
Days
Day 5 to 8
|
20'
260 USD
|
40'
260 USD
|
45'
260 USD
|
Days
Day 9 to 13
|
20'
305 USD
|
40'
305 USD
|
45'
305 USD
|
Days
Day 14+
|
20'
350 USD
|
40'
350 USD
|
45'
350 USD
|
Reefer, Special Equipment *excluding Newark/Miami
Days | 20' | 40' | Special |
---|---|---|---|
Days
Day 1 to 2
|
20'
Free
|
40'
Free
|
Special
Free
|
Days
Day 3 to 5
|
20'
430 USD
|
40'
430 USD
|
Special
420 USD
|
Days
Day 6 to 9
|
20'
530 USD
|
40'
530 USD
|
Special
520 USD
|
Days
Day 10+
|
20'
580 USD
|
40'
580 USD
|
Special
570 USD
|
Shipper Owned *excluding Newark/Miami
Days | 20' | 40' | 45' |
---|---|---|---|
Days
Day 1 to 4
|
20'
Free
|
40'
Free
|
45'
Free
|
Days
Day 5 to 8
|
20'
215 USD
|
40'
215 USD
|
45'
215 USD
|
Days
Day 9 to 13
|
20'
260 USD
|
40'
260 USD
|
45'
260 USD
|
Days
Day 14+
|
20'
305 USD
|
40'
305 USD
|
45'
305 USD
|
Commodity Reefer Containers
Meat (Applicable to operating reefer cargo for the commodity meat at all U.S. ocean terminals except Baltimore, MD, Boston, MA, Jacksonville, FL, Mobile, AL, Newark, NJ, Port Everglades, FL, Staten Island, NY).
Dry Containers and Non-Operating Reefers and Shipper Owned Containers ** Newark/Miami
Days | 20' | 40' | 45' |
---|---|---|---|
Days
Day 1 to 4
|
20'
Free
|
40'
Free
|
45'
Free
|
Days
Day 5 to 8
|
20'
310 USD
|
40'
310 USD
|
45'
310 USD
|
Days
Day 9 to 13
|
20'
415 USD
|
40'
415 USD
|
45'
415 USD
|
Days
Day 14 to 33
|
20'
540 USD
|
40'
540 USD
|
45'
540 USD
|
Days
Day 34+
|
20'
665 USD
|
40'
665 USD
|
45'
665 USD
|
Shipper Owned Containers (Excluding Tanks) ** Newark/Miami
Days | 20' | 40' | 45' |
---|---|---|---|
Days
Day 1 to 4
|
20'
Free
|
40'
Free
|
45'
Free
|
Days
Day 5 to 8
|
20'
225 USD
|
40'
225 USD
|
45'
225 USD
|
Days
Day 9 to 13
|
20'
275 USD
|
40'
275 USD
|
45'
275 USD
|
Days
Day 14 to 33
|
20'
425 USD
|
40'
425 USD
|
45'
425 USD
|
Days
Day 34+
|
20'
575 USD
|
40'
575 USD
|
45'
575 USD
|
Reefer, Special Equipment,**Newark/Miami
Days | Operating Reef | Tanks | Special |
---|---|---|---|
Days
Day 1 to 2
|
Operating Reef
Free
|
Tanks
Free
|
Special
Free
|
Days
Day 3 to 5
|
Operating Reef
595 USD
|
Tanks
395 USD
|
Special
535 USD
|
Days
Day 6 to 8
|
Operating Reef
740 USD
|
Tanks
550 USD
|
Special
690 USD
|
Days
Day 9+
|
Operating Reef
970 USD
|
Tanks
650 USD
|
Special
790 USD
|
Rail Ramps Dry/Non-Operating Reefers
Days | 20' | 40' |
---|---|---|
Days
Days 1 to 3
|
20'
Free
|
40'
Free
|
Days
Day 4 to 7
|
20'
160 USD
|
40'
160 USD
|
Days
Day 8 to 11
|
20'
220 USD
|
40'
220 USD
|
Days
Day 12+
|
20'
250 USD
|
40'
250 USD
|
Rail Ramps Operating Reefers
Days | 20' | 40' |
---|---|---|
Days
Days 1 to 3
|
20'
Free
|
40'
Free
|
Days
Day 4 to 6
|
20'
350 USD
|
40'
350 USD
|
Days
Day 7+
|
20'
455 USD
|
40'
455 USD
|
Rail Ramps Special
Days | 20' | 40' |
---|---|---|
Days
Days 1 to 3
|
20'
Free
|
40'
Free
|
Days
Day 4 to 6
|
20'
330 USD
|
40'
330 USD
|
Days
Day 7+
|
20'
435 USD
|
40'
435 USD
|
*excluding Newark/Miami – excludes APM Terminal in Port Elizabeth New Jersey, PNCT (Port Newark Container Terminal), Global Terminal Jersey City, Maher Newark Terminal, Global Container Terminal, Bayonne, New Jersey and Howland Hook, Staten Island, New York), Miami, Florida.
** Newark/Miami – includes APM Terminal in Port Elizabeth New Jersey, PNCT (Port Newark Container Terminal), Global Terminal Jersey City, Maher Newark Terminal, Global Container Terminal, Bayonne, New Jersey and Howland Hook, Staten Island, New York), Miami, Florida.
Import Detention
Dry Containers and Non-Operating Reefers
Days | 20' | 40’ | 45’ |
---|---|---|---|
Days
Day 1 to 4
|
20'
Free
|
40’
Free
|
45’
Free
|
Days
Day 5 to 8
|
20'
155 USD
|
40’
155 USD
|
45’
155 USD
|
Days
Day 9 to 12
|
20'
205 USD
|
40’
205 USD
|
45’
205 USD
|
Days
Day 13+
|
20'
235 USD
|
40’
235 USD
|
45’
235 USD
|
Reefer, Special Equipment
Days | Operating Reefer | Special Equipment |
---|---|---|
Days
Day 1 to 3
|
Operating Reefer
Free
|
Special Equipment
Free
|
Days
Day 4 to 6
|
Operating Reefer
350 USD
|
Special Equipment
330 USD
|
Days
Day 7+
|
Operating Reefer
455 USD
|
Special Equipment
435 USD
|
Commodity Reefer Containers
Meat (Applicable to operating reefer cargo for the commodity meat at all U.S. ocean terminals except Baltimore, MD, Boston, MA, Jacksonville, FL, Mobile, AL, Newark, NJ, Port Everglades, FL, Staten Island, NY).
Days | Operating Reefer |
---|---|
Days
Day 1 to 5
|
Operating Reefer
Free
|
Days
Day 6 to 8
|
Operating Reefer
350 USD
|
Days
Day 9+
|
Operating Reefer
455 USD
|
- Demurrage disputes for U.S. shipments can be raised by:
- For cargo prior to pickup, contact US.Import@maersk.com
- For cargo after pickup, through our website maersk.com in the MyFinance section.
- Detention disputes for U.S. shipments can be raised by:
- For cargo prior to return, contact US.Import@maersk.com for import shipments, and US.Export@maersk.com for export shipments.
- For cargo after return, through our website maersk.com in the MyFinance section.
- In the event you wish to change the party invoiced, please e-mail disputes@maersk.com for assistance.
- When registering a dispute, please include the shipment number, container number, and a detailed description of the dispute including the applicable service contract number if pertinent to the claim. Specifically for the below dispute types, please include the following:
- Disputes due to inability to secure a terminal appointment to pickup equipment: A screenshot indicating no appointments were available for each day of the freetime period and up to day of pickup. Each daily screenshot must be time stamped and show no appointments were available for all shifts and as far into the future as the terminal system allows.
- Disputes due to inability to secure a terminal appointment to return equipment:
- A time stamped screenshot of a terminal appointment system indicating an appointment was not available at any applicable Carrier return locations for the date a waiver is being applied for, including all shifts where applicable. The screenshot(s) must be taken the day prior to the Waiver Date and on the Waiver Date. Such screenshots must be taken between 6:00 a.m.-12:00pm (noon) the day before the Waiver Date and between 6:00a.m. and 9:00 a.m. on the Waiver Date, in the time zone of the applicable terminal.
- An e-mail to Maersk’s equipment team requesting an alternate location to return the equipment. The e-mail must be sent prior to the first day being requested for a waiver and be sent to NAMEQUEDO@maersk.com for all locations except Los Angeles and Long Beach. For Los Angeles and Long Beach e-mails must be sent to pswequipment@maersk.com.
- Disputes due to inability to secure a rail reservation for export shipments: A screenshot indicating no reservations were available for each day of the receiving window as indicated on the booking confirmation. Each daily screenshot must show no reservations were available for that day and as far into the future the rail reservation system allows, or up to the end of the receiving window whichever is sooner.
- Disputes due to containers associated with Government holds: A statement validating the customs hold was not a result of any action by the shipper, their agent, or any party to the bill of lading.
- For disputes involving a change of paying party, written confirmation from the party who will pay is needed.
- Disputes must be submitted to Maersk within 30 days of the invoice date. We will provide feedback on your dispute within 5 business days of receipt.