Shipping to and from United States of America
Your complete guide to shipping to and from United States of America. Find the right route, get Maersk office locations, discover local solutions, payment options and more.
Import
Get up-to-date local information about import procedures and restrictions, demurrage and detention, container pick-ups and more.
Shipment level last freeday information for each import port CY delivery can now be found on the Maersk Website homepage for registered users!
Demurrage
- Freetime will commence the first 0800, on the first business day following discharge of the container at an ocean terminal, or arrival of a container at a rail ramp or an inland CY (owned or contracted by Carrier), except as follows.
Port Location | Freetime Start |
---|---|
Port Location
Baltimore
|
Freetime Start
first 8:00AM following vessel departure
|
Port Location
Jacksonville
|
Freetime Start
first 8:00AM following vessel departure
|
Port Location
Long Beach
|
Freetime Start
first 3:00AM following container discharge
|
Port Location
Los Angeles
|
Freetime Start
first 3:00AM following container discharge
|
Port Location
Newark
|
Freetime Start
first 6:00AM following container discharge
|
Port Location
Philadelphia
|
Freetime Start
first 8:00AM following vessel departure
|
Port Location
Tampa
|
Freetime Start
first 8:00AM following vessel departure
|
- Business days are defined as Monday – Friday, excluding holidays at ocean terminals, and Monday – Saturday, excluding holidays at rail ramps.
- At rail ramp locations, all storage is settled directly with the rail provider according to the ramps terms and conditions, except at Florida East Coast rail ramps where storage is settled as part of the demurrage charge with Maersk after the rail carrier’s freetime expires.
- At inland port locations owned by ports (ie. Greer, SC and Front Royal,VA) freetime and demurrage charges are according to Maersk’s tariff levels for ocean terminals.
- In addition, for CY deliveries at rail ramps collecting storage according to the ramps terms and conditions, demurrage will be assessed by Maersk for equipment use only after the freetime as indicated below.
- When a facility is closed for a full working day during the freetime period, the day will not count against the cargo freetime. Partial day closures are considered as a full working day and count towards freetime. When freetime expires, demurrage accrues for each day irrespective of whether the facility is open or closed, given the full freetime period was given to pickup the cargo.
- Please check with the terminal location for all terminal pickup procedures and to validate cargo is available for pickup. Our terminal partner websites and additional information on demurrage payment can be found here.
Freetime for DRY Cargo, Shipper Owned Equipment & Non Operating REEFER Equipment
Type | Business Days |
---|---|
Type
Ocean Terminals & Container Yards (CY’s)
|
Business Days
4
|
Type
CSX Rail ramps where rail provider assesses storage (CY moves only)
|
Business Days
4
|
Type
Non-CSX Rail ramps where rail provider assesses storage (CY moves only)
|
Business Days
3
|
Freetime for REEFER cargo and special equipment
Type | Business Days |
---|---|
Type
Ocean Terminals & Container Yard (CY’s)
|
Business Days
2
|
Type
CSX Rail ramps where rail provider assesses storage (CY moves only)
|
Business Days
4
|
Type
Non-CSX Rail ramps where rail provider assesses storage (CY moves only)
|
Business Days
3
|
Charges per calendar day after free-time (excluding Newark)
Days | DRY equipment and non-operating refrigerated containers | Shipper Owned Equipment | Days | Operating refrigerated containers | Flat beds, flat racks, open tops, any other specialized equipment |
---|---|---|---|---|---|
Days
1 - 4
|
DRY equipment and non-operating refrigerated containers
245 USD per day
|
Shipper Owned Equipment
195 USD per day
|
Days
1 - 3
|
Operating refrigerated containers
410 USD per day
|
Flat beds, flat racks, open tops, any other specialized equipment
400 USD per day
|
Days
5 - 9
|
DRY equipment and non-operating refrigerated containers
290 USD per day
|
Shipper Owned Equipment
240 USD per day
|
Days
4 - 7
|
Operating refrigerated containers
510 USD per day
|
Flat beds, flat racks, open tops, any other specialized equipment
500 USD per day
|
Days
10+
|
DRY equipment and non-operating refrigerated containers
335 USD per day
|
Shipper Owned Equipment
285 USD per day
|
Days
8+
|
Operating refrigerated containers
560 USD per day
|
Flat beds, flat racks, open tops, any other specialized equipment
550 USD per day
|
Charges per calendar day after freetime (Newark): APM Terminal in Port Elizabeth New Jersey, PNCT (Port Newark Container Terminal), Global Terminal Jersey City, Maher Newark Terminal, Global Container Terminal, Bayonne, New Jersey and Howland Hook, Staten Island, New York.
Days | DRY Equipment, including shipper owned equipment and non-operating refrigerated containers | Days | Operating refrigerated containers | Tank equipment | Flat beds, flat racks, open tops, any other specialized equipment |
---|---|---|---|---|---|
Days
1 - 4
|
DRY Equipment, including shipper owned equipment and non-operating refrigerated containers
295 USD per day
|
Days
1 - 3
|
Operating refrigerated containers
575 USD per day
|
Tank equipment
375 USD per day
|
Flat beds, flat racks, open tops, any other specialized equipment
515 USD per day
|
Days
5 - 9
|
DRY Equipment, including shipper owned equipment and non-operating refrigerated containers
400 USD per day
|
Days
4 - 7
|
Operating refrigerated containers
720 USD per day
|
Tank equipment
530 USD per day
|
Flat beds, flat racks, open tops, any other specialized equipment
670 USD per day
|
Days
10+
|
DRY Equipment, including shipper owned equipment and non-operating refrigerated containers
465 USD per day
|
Days
8+
|
Operating refrigerated containers
800 USD per day
|
Tank equipment
630 USD per day
|
Flat beds, flat racks, open tops, any other specialized equipment
770 USD per day
|
Charges per calendar day for use of equipment at rail ramps, applicable to CY delivery cargo, where the rail provider collects storage directly from the customer according to their tariff:
Days | Dry and Non-operating refrigerated containers |
---|---|
Days
1 - 4
|
Dry and Non-operating refrigerated containers
150 USD Per Day
|
Days
5 - 8
|
Dry and Non-operating refrigerated containers
210 USD Per Day
|
Days
9+
|
Dry and Non-operating refrigerated containers
240 USD Per Day
|
Days | Operating refrigerated | special equipment |
---|---|---|
Days
1 - 3
|
Operating refrigerated
330 USD Per Day
|
special equipment
310 USD Per Day
|
Days
4+
|
Operating refrigerated
435 USD Per Day
|
special equipment
415 USD Per Day
|
Exception to Above:
- 4 working days freetime
Applicable to operating reefer cargo for the commodity meat at all U.S. ocean terminals except: Baltimore, MD, Boston, MA, Jacksonville, FL, Mobile, AL, Newark, NJ, Port Everglades, FL, Staten Island, NY.
Detention
- Free time for carrier’s equipment commences on the day equipment departs from carrier’s container yard.
- Business days are defined as Monday – Friday, excluding holidays at ocean terminals, and Monday – Saturday, excluding holidays at rail ramps.
- Equipment must be returned to the receipt location as designated by Carrier and can be found at Return location Website. Return location information for a day will be available by 4 P.M. the previous business day.
- If a return location is closed for a full working day during the freetime period, or requiring dual transactions for return, and an alternate return location is not available within the same geographical area, the day will not count against the cargo freetime. Partial day closures are considered as a full working day and count towards freetime. When freetime expires, detention will accrue for each day irrespective of whether the facility is open or closed, given the full freetime period was given to pickup the cargo.
Detention freetime
Type | Business days |
---|---|
Type
DRY
|
Business days
4
|
Type
REEFER, Non-Operating Reefer and Special Equipment
|
Business days
3
|
Detention charges per calendar day after freetime
Days | DRY & non-operating reefer equipment |
---|---|
Days
1 - 4
|
DRY & non-operating reefer equipment
140 USD per day
|
Days
5 - 8
|
DRY & non-operating reefer equipment
190 USD per day
|
Days
9+
|
DRY & non-operating reefer equipment
220 USD per day
|
Days | Operating REEFER | Special equipment |
---|---|---|
Days
1 - 3
|
Operating REEFER
330 USD per day
|
Special equipment
310 USD per day
|
Days
4+
|
Operating REEFER
435 USD per day
|
Special equipment
415 USD per day
|
Exception to Above:
- 5 working days freetime
Applicable to operating reefer cargo for the commodity meat at all U.S. ocean terminals except: Baltimore, MD, Boston, MA, Jacksonville, FL, Mobile, AL, Newark, NJ, Port Everglades, FL, Staten Island, NY.
Demurrage & detention disputes
- Demurrage disputes for U.S. shipments can be raised by:
- For cargo prior to pickup, contact NAMDEMREVIMP@maersk.com
- For cargo after pickup, through our website maersk.com in the MyFinance section.
- Detention disputes for U.S. shipments can be raised by:
- For cargo prior to return, contact US.Import@maersk.com for import shipments, and US.Export@maersk.com for export shipments.
- For cargo after return, through our website maersk.com in the MyFinance section.
- In the event you wish to change the party invoiced, please e-mail disputes@maersk.com for assistance.
- When registering a dispute, please include the shipment number, container number, and a detailed description of the dispute including the applicable service contract number if pertinent to the claim. For disputes involving a change of paying party, written confirmation from the party who will pay is needed.
- Disputes must be submitted to Maersk within 30 days of the invoice date. We will provide feedback on your dispute within 5 business days of receipt.