Shipping to and from United States of America

• Freetime will commence the first 0800, on the first business day following discharge of the container at an ocean terminal, or arrival of a container at a rail ramp or an inland CY (owned or contracted by Carrier), except as follows.

• Business days are defined as Monday – Friday, excluding holidays at ocean terminals, and Monday – Saturday, excluding holidays at rail ramps.
• At rail ramp locations, all storage is settled directly with the rail provider according to the ramps terms and conditions, except at Florida East Coast rail ramps and Kansas City Southern rail ramps where storage is settled as part of the demurrage charge with Maersk after the rail carrier’s freetime expires.
• At Inland Port locations including Greer, SC and Front Royal, VA, freetime and demurrage charges are according to Maersk’s tariff levels for ocean terminals.  
• In addition, for CY deliveries at rail ramps collecting storage according to the ramps terms and conditions, demurrage will be assessed by Maersk for equipment use only after the freetime as indicated below.
• BNSF Rail ramp Business days are defined as Monday – Sunday, excluding holidays.

Freetime for DRY Cargo, Shipper Owned Equipment & Non Operating REEFER Equipment

Freetime for REEFER cargo and special equipment

Charges per calendar day after free-time (excluding Newark)

Charges per calendar day after freetime (Newark): APM Terminal in Port Elizabeth New Jersey, PNCT (Port Newark Container Terminal), Global Terminal Jersey City, Maher Newark Terminal, Global Container Terminal, Bayonne, New Jersey and Howland Hook, Staten Island, New York.

Charges per calendar day for use of equipment at rail ramps, applicable to CY delivery cargo, where the rail provider collects storage directly from the customer according to their tariff:

Exception to Above:

• 4 working days freetime

Applicable to operating reefer cargo for the commodity meat at all U.S. ocean terminals except: Baltimore, MD, Boston, MA, Jacksonville, FL, Mobile, AL, Newark, NJ, Port Everglades, FL, Staten Island, NY.

Detention

• Free time for carrier’s equipment commences on the day equipment departs from carrier’s container yard.
• Business days are defined as Monday – Friday, excluding holidays at ocean terminals, and Monday – Friday, excluding holidays at rail ramps.

Detention freetime

Detention charges per calendar day after freetime

Exception to Above:

• 5 working days freetime

Applicable to operating reefer cargo for the commodity meat at all U.S. ocean terminals except: Baltimore, MD, Boston, MA, Jacksonville, FL, Mobile, AL, Newark, NJ, Port Everglades, FL, Staten Island, NY.

Demurrage & detention disputes

• Demurrage and Detention disputes for U.S. shipments can be raised through our website Maersk in the MyFinance section. In the event you wish to change the party invoiced, please e-mail disputes@maersk.com for assistance.
• When registering a dispute, please include the shipment number, container number, and a detailed description of the dispute including the applicable service contract number if pertinent to the claim. For disputes involving a change of paying party, written confirmation from the party who will pay is needed.
• Disputes must be submitted to Maersk within 30 days of the invoice date. We will provide feedback on your dispute within 5 business days of receipt.