Shipping to and from United States of America

Country: United States
Direction: Export
Expiry Date: Until further notice
Free time: Detention in Working days, Demurrage in Calendar Days. Working Day basis defined as any day a gate is open for container drop-off Monday – Saturday. Partial day closures are considered as a full working day and count towards freetime. In the event a terminal closes on a day due to lack of appointment demand, that day shall be considered a working day for containers a party had an opportunity to make a timely appointment for, but chose not to do so. If a party made an appointment for a container but the terminal was closed, then that date shall not be considered a Working Day with respect to that container.
Currency: USD
Invoiced: Per container, per container type. Export demurrage will be invoiced on a per calendar day basis. Export detention will invoiced on a working Day basis defined as any day a gate is open for container drop-off Partial day closures are considered as a full working day and count towards chargeable days. In the event a terminal closes on a day due to lack of appointment demand, that day shall be considered a working day for containers a party had an opportunity to make a timely appointment for, but chose not to do so. If a party made an appointment for a container but the terminal was closed, then that date shall not be considered a Working Day with respect to that container.
Application: The free time & charges applied will be those in place on the origin price calculation date (PCD)

Please note the below provides a general overview of our export demurrage and detention practices in the U.S. For complete details please refer to our tariff here. In the event of any discrepancies between the below and our public tariff, the public tariff prevails.

FREE TIME: “Free Time” is the period agreed between the Carrier and the Merchant for which Demurrage and Detention shall not be paid by the Merchant.

DETENTION: Compensation payable when the Merchant holds Carrier's Container outside the port, terminal or depot beyond the agreed amount of Free Time.

DEMURRAGE: Compensation payable when the Merchant holds Carrier’s Container inside the terminal, port or depot beyond the agreed amount of Free Time (the compensation includes terminal storage costs).

Useful links

• Please find the Activity Location codes for Demurrage and Detention Invoices below:

Tariff

• Reefer demurrage includes plug-in/electricity charges.
• Reefer container with IMO follows Reefer.
• Non-operating reefer (NOR) is considered as Dry Container.
• Non-operating reefer (NOR) is considered as Dry Container for both Demurrage and Detention.
• Shipper's own containers (SOC) are not subject to detention and are subject to demurrage.
• For Shipper’s own containers (SOC) at non NWK locations, we have a single SOC DMR rate (no matter cntr/cargo type). At NWK locations, we have a separate SOC DMR rate and a Tank DMR rate.

Export Detention

• Free time for carrier’s equipment commences on the day equipment departs from carrier’s container yard.
• Working Day are defined as any day with operating gates and will be counted as working days for full loads received at terminals. These days will be countable days within the free time period for detention
• If a return location is closed for a full working day during the freetime period, or requiring dual transactions for return, and an alternate return location is not available within the same geographical area, the day will not count against the cargo freetime. Partial day closures are considered as a full working day and count towards freetime. When freetime expires, detention will accrue for each day irrespective of whether the facility is open or closed, given the full freetime period was given to ingate the cargo.
• For export detention, if the earliest receipt date publicly communicated by the terminal changes for a shipment while the container is in the customer’s possession for stuffing and within its free time period, we will extend the detention free time by the number of working days between the previous earliest receipt date and new earliest receipt date for the shipment.

Dry Containers and Non-Operating Reefers (excluding Commodity Specific Dry Containers)

Reefer, Special Equipment

Commodity Dry Containers

Hay

Used Automobile

Used Clothing

Wood

Export Demurrage

• Free time will commence on the first calendar day following the equipment's arrival at the loading port. Free time is 7 calendar days including Saturday, Sunday, and holidays. After expiration of free time, equipment remaining on the loading port will be assessed demurrage as follows:
  • For containers in-gated prior to the shipment’s earliest receipt date, but loads its originally scheduled vessel, demurrage will apply for each calendar day including Saturdays, Sundays, and holidays prior to the earliest receipt date.
  • For containers in-gated before, on, or after the earliest receipt date, and do not load its originally scheduled vessel for any reason not a result of Carrier error, demurrage will apply per calendar day including Saturdays, Sundays and holidays until the cargo loads, or scheduled vessel sail date, whichever event occurs first.

Dry Containers and Non-Operating Reefers and Shipper Owned Containers *excluding Newark

Dry Containers and Non-Operating Reefers and Shipper Owned Containers ** Newark

Reefers *excluding Newark

Reefers and Tanks ** Newark

Flat beds, flat racks, open top containers, or any other specialized equipment *excluding Newark

Flat beds, flat racks, open top containers, or any other specialized equipment ** Newark

Tariff after free time for APM Terminal in Port Elizabeth New Jersey, PNCT (Port Newark Container Terminal), Global Terminal Jersey City, Maher Newark Terminal, Global Container Terminal, Bayonne, New Jersey and Howland Hook, Staten Island, New York.

Dry Containers and Non-Operating Reefers and Shipper Owned Containers (Excluding Tanks)

Operational Reefers / Special Equipment / Tanks

Demurrage & Detention disputes

• Demurrage and Detention disputes for U.S. shipments can be raised by:
  • For cargo prior to return, US.Export@maersk.com for export shipments.
  • For cargo after return, through our website Maersk in the MyFinance section.
• In the event you wish to change the party invoiced, please e-mail disputes@maersk.com for assistance.
• When registering a dispute, please include the shipment number, container number, and a detailed description of the dispute including the applicable service contract number if pertinent to the claim. For disputes involving a change of paying party, written confirmation from the party who will pay is needed.
• Disputes must be submitted to Maersk within 30 days of the invoice date. We will provide feedback on your dispute within 5 business days of receipt.

*excluding Newark – excludes APM Terminal in Port Elizabeth New Jersey, PNCT (Port Newark Container Terminal), Global Terminal Jersey City, Maher Newark Terminal, Global Container Terminal, Bayonne, New Jersey and Howland Hook, Staten Island, New York.

**Newark – includes APM Terminal in Port Elizabeth New Jersey, PNCT (Port Newark Container Terminal), Global Terminal Jersey City, Maher Newark Terminal, Global Container Terminal, Bayonne, New Jersey and Howland Hook, Staten Island, New York.

• Demurrage disputes for U.S. shipments can be raised by:
  • For cargo prior to pickup, contact US.Import@maersk.com
  • For cargo after pickup, through our website maersk.com in the MyFinance section.
• Detention disputes for U.S. shipments can be raised by:
  • For cargo prior to return, contact US.Import@maersk.com for import shipments, and US.Export@maersk.com for export shipments.
  • For cargo after return, through our website maersk.com in the MyFinance section.
• In the event you wish to change the party invoiced, please e-mail disputes@maersk.com for assistance.
• When registering a dispute, please include the shipment number, container number, and a detailed description of the dispute including the applicable service contract number if pertinent to the claim. Specifically for the below dispute types, please include the following:
  • Disputes due to inability to secure a terminal appointment to pickup equipment: A screenshot indicating no appointments were available for each day of the freetime period and up to day of pickup. Each daily screenshot must be time stamped and show no appointments were available for all shifts and as far into the future as the terminal system allows.
  • Disputes due to inability to secure a terminal appointment to return equipment:
    1. A time stamped screenshot of a terminal appointment system indicating an appointment was not available at any applicable Carrier return locations for the date a waiver is being applied for, including all shifts where applicable. The screenshot(s) must be taken the day prior to the Waiver Date and on the Waiver Date. Such screenshots must be taken between 6:00 a.m.-12:00pm (noon) the day before the Waiver Date and between 6:00a.m. and 9:00 a.m. on the Waiver Date, in the time zone of the applicable terminal.
    2. An e-mail to Maersk’s equipment team requesting an alternate location to return the equipment. The e-mail must be sent prior to the first day being requested for a waiver and be sent to NAMEQUEDO@maersk.com for all locations except Los Angeles and Long Beach. For Los Angeles and Long Beach e-mails must be sent to pswequipment@maersk.com.
• Disputes due to inability to secure a rail reservation for export shipments: A screenshot indicating no reservations were available for each day of the receiving window as indicated on the booking confirmation. Each daily screenshot must show no reservations were available for that day and as far into the future the rail reservation system allows, or up to the end of the receiving window whichever is sooner.
• Disputes due to containers associated with Government holds: A statement validating the customs hold was not a result of any action by the shipper, their agent, or any party to the bill of lading.
• For disputes involving a change of paying party, written confirmation from the party who will pay is needed.
• Disputes must be submitted to Maersk within 30 days of the invoice date. We will provide feedback on your dispute within 5 business days of receipt.

Maersk offers the flexibility to meet your seasonal needs with service built to match your requirements.

We’re offering seasonal service from Alaska to the Far East to deliver your seafood fresh and on time. With expert support and innovative reefer technology, your refrigerated cargo is safe in our hands. Discover more about these export opportunities, including sailing schedules, in our online flyer.

• A maximum number of 4 vehicles are allowed in a 40/45' container, and/or a maximum of 2 per 20' container. Any shipments with inland movement via rail are restricted to having “all 4 wheels on the floor of the container” (2 cars per 40’/45' container, or 1 car per 20'). Shipper must present ownership papers to US Customs for clearance to export.
• Mandatory filing of SED (Shippers Export Declaration) data electronically using AES (Automated Export System) is required, per US Customs & Border Protection and US Bureau of Census regulations. For vessel exports, the filing must be completed and proof of same submitted to the exporting carrier no later than 24 hours prior to cargo loading the vessel.
• Shipments without AES proof at the time of the Maersk AES Submission deadline will not be loaded to the intended vessel. All entities and carriers exporting from the US must be compliant with all AES policies/procedures. If cargo is controlled outside the USA, AES is still required. A US agent must be selected by the foreign party if there is no US exporter to file.
• Any Original Bills of Ladings that would previously be sent to office in Charlotte, NC should now be sent by express courier to:
• Norton Lilly International
  Documentation Department
  One St. Louis Centre
  Suite 2003
  Mobile, AL 36602

• Personal Effects or Household Goods cannot be railed cross border, either from Canada to USA, or from USA to Canada. Door deliveries for personal effects or household goods are prohibited in the USA. Personal effects shall only be accepted if cargo owner has an assigned forwarder to assist with the customs clearance at destination.
• All containers that move on the rail in North America must have placards affixed to the container 5 feet above the bottom rail due to the well car usage on all rails (Double Stack). Containers being placed in a well car first sit approximately 3.5 feet down, therefore placards placed lower on the container will be hidden from view once in the car.

We Know your time is precious, So we want to share some pertinent information with you to ensure we have everything we need to get your invoices right the first time.

1. At time of booking the following information is required

• Place of Receipt & Delivery
• Service Mode (CY,SD)
• Service Contract #
• Service Contract Holder (AKA Contractual Customer or Price Owner)
• Commodity Description
• Container Size / Type
• Shipper
• Name, contact info and location of party responsible for any prepaid charges
• Name, Contact Info and location of Party responsible for collect charges

2. On your shipping instructions, The following information is required:

• Payment terms (Please use one of the following)
  • Freight Prepaid = Origin and ocean charges prepaid, destination charges collect
  • ALL Freight Prepaid = Origin, ocean and destination charges prepaid
  • Freight Collect = Origin charges prepaid, ocean and destination charges collect
  • ALL Freight Collect = Origin, ocean and destination charges collect
  • Name, contact info and location of party responsible for any prepaid charges
  • Name, Contact Info and location of Party responsible for collect charges

Dates and Times are estimated and subject to change.