Advisories

Maersk Customer Experience Contact Centre Incoming Call Technical Issue

Summary: We are currently experiencing technical issues with regards to incoming calls to our Contact Centres as follows:
13 Feb 2024

We are currently experiencing technical issues with regards to incoming calls to our Contact Centres as follows:

  • South Africa : 0027214086888
  • Mauritius : 0023052970982
  • Zimbabwe : 002638677009735
  • Mozambique: 0025823340700
  • Namibia : 00264642730150 / 0026464273 0101

We will therefore not be accessible via the above National Contact Centres.

However, our online Live Help (Chat) facility on Maersk.com is active as well as the After-Hours numbers as below shown.

You can also create a query by using our online case creation facility on Maersk.com or email us at za.import@maersk.com and za.export@maersk.com.

We are working hard to resolve this, and we encourage you to prioritize your urgent queries to avoid any delays.

Explore more on these topics

South Africa India Middle East and Africa

Related articles

See all news
Rate announcements Peak Season Surcharge - (PSS)
3 Dec 2025
Rate announcements Peak Season Surcharge (PSS) – Indian Subcontinent & Middle East to US East Coast & Gulf
3 Dec 2025
News IMEA Maersk Market Update – December 2025
3 Dec 2025
Advisories CMA CGM MASAI MARA 545E Omission - ZAPLZ13
3 Dec 2025
Advisories Tango Service Rotation – Temporary Service Adjustments
2 Dec 2025
Advisories New Zealand Christmas/Holiday Season – Terminal and Depot Operating Hours 2025-2026
2 Dec 2025
Advisories Australia Christmas/Holiday Season – Terminal and Depot Operating Hours 2025-2026
2 Dec 2025
Rate announcements Expiry of Emergency Contingency Surcharge (ECS) – Oceania to Europe/Red Sea ports (O4N – OCE to EUR/IME)
2 Dec 2025
Rate announcements Documentation Fee Origin / Destination and Export Service / Import Service from South Africa, Botswana, Lesotho, Swaziland, Zimbabwe, Zambia
1 Dec 2025
Rate announcements Amendment of Drop Off Charges Imports (DRP) and Pick Up Charges Exports (PIC) for Saudi Arabia, Kuwait, Jordan, Iraq, Bahrain
1 Dec 2025
Rate announcements Dry port Surcharge - Export (DPS) - India Locations via India Port of Loading to World
1 Dec 2025
Advisories Lyttelton Port Operational Challenges
1 Dec 2025

Anything you need, we’re here to help

Solutions

Logistics services

We meet customer needs from one end of the supply chain to the other.
Solutions
Headset

Contact us

Our dedicated team of experts are here for you.
Contact us
Find Prices

Ready to ship?

Look up rates for new shipments and inland tariffs.
Find a priceBook now
Stay informed
Sign up for news and insights
Stay ahead of the curve with valuable supply chain trends sent directly to your inbox

I agree to receive logistics related news and marketing updates by email, phone, messaging services (e.g. WhatsApp) and other digital platforms, including but not limited to social media (e.g., LinkedIn) from A. P. Moller-Maersk and its affiliated companies (see latest company overview). I understand that I can opt out of such Maersk communications at any time by clicking the unsubscribe link. To see how we use your personal data, please read our Privacy Notification.

By completing this form, you confirm that you agree to the use of your personal data by Maersk as described in our Privacy Notification.

Thank you for signing up
You have now signed up for newsletters. You will shortly receive an email which will explain how to set your newsletter preferences and unsubscribe.
Subscribed
You can unsubscribe anytime.