Related to our previous advisory “Phone Connection Issue”.

We are pleased to inform you that the issue has been resolved, now our Phone system has been back to normal again and you may reach us via phone as usual.

Feel free to also contact us via

  • Phone to
    +62 21 5093 9470 (Main line – Jakarta & Surabaya)
    0018030160021 (Toll free Indosat network)
    0078030160021 (Toll free Telkom and XL network)
  • Email to
    id.export@maersk.com for Export-related matters
    id.import@maersk.com for Import-related matters
    sales.support@maersk.com for Commercial/Sales-related matters
  • LiveChat – please see below guideline

Visit our Maersk website to manage your shipment easily and seamlessly (see the guidance here).

Rest assured that we are doing our best to maintain valuable customer experience.

We want to thank you for your business and looking forward to continuously serving your global transportation needs.

Anything you need, we’re here to help

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