Advisories

Phone connection issue - Resolved and back to normal

Summary: We are pleased to inform you that the issue has been resolved, now our Phone system has been back to normal again and you may reach us via phone as usual.
28 Apr 2022

Related to our previous advisory “Phone Connection Issue”.

We are pleased to inform you that the issue has been resolved, now our Phone system has been back to normal again and you may reach us via phone as usual.

Feel free to also contact us via

  • Phone to
    +62 21 5093 9470 (Main line – Jakarta & Surabaya)
    0018030160021 (Toll free Indosat network)
    0078030160021 (Toll free Telkom and XL network)
  • Email to
    id.export@maersk.com for Export-related matters
    id.import@maersk.com for Import-related matters
    sales.support@maersk.com for Commercial/Sales-related matters
  • LiveChat – please see below guideline
Lice chat features
PDF (504KB)

Visit our Maersk website to manage your shipment easily and seamlessly (see the guidance here).

Rest assured that we are doing our best to maintain valuable customer experience.

We want to thank you for your business and looking forward to continuously serving your global transportation needs.

Explore more on these topics

Asia Pacific Indonesia

Verwandte Artikel

ALLE NEUIGKEITEN ANZEIGEN
Advisories SLB North Sea Switch to Tilbury Port
12 Dec 2025
Advisories TA Service Changes
12 Dec 2025
Advisories SAECS Service
12 Dec 2025
News Choose Maersk Air Freight to reach major destinations across Asia
12 Dec 2025
Press releases Change of guard in A.P. Moller – Maersk regional leadership
12 Dec 2025
Rate announcements Peak Season Surcharge (PSS) for the scope FEA to Kenya and Dar Es Salaam
11 Dec 2025
Case studies Maersk helps a leading lifestyle and sportswear brand develop their supply chain
11 Dec 2025
Case studies Overcoming speed-to-market issues with multiple shipping methods.
11 Dec 2025
Advisories Advance Cargo Declaration (ACD) requirements for shipments to Sudan
11 Dec 2025
Rate announcements DGS – Cooling service - Destination – World to Australia, AU
10 Dec 2025
Rate announcements OGS – Cooling service - Origin – Australia, AU to World
10 Dec 2025
Advisories Notice for Invoice Currency Change from BGN to EUR
9 Dec 2025

Wir stehen Ihnen mit Rat und Tat zur Seite

Lösungen

Logistik-Lösungen

Wir entwickeln Lösungen für die Bedürfnisse aller Kunden entlang der Supply Chain.
LOGISTIK-LÖSUNGEN
Kontaktieren Sie uns

Kontaktieren Sie uns

Unser Expertenteam ist für Sie da.
KONTAKT
Einen Preis ermitteln

Bereit zum Versand?

Tarife für neue Sendungen und Inlandtarife nachschlagen.
EINEN PREIS ERMITTELNJETZT BUCHEN
Bleiben Sie auf dem Laufenden
Abonnieren Sie News und Einblicke
Bleiben Sie auf dem Laufenden mit wertvollen Supply-Chain-Trends direkt in Ihrem Posteingang

I agree to receive logistics related news and marketing updates by email, phone, messaging services (e.g. WhatsApp) and other digital platforms, including but not limited to social media (e.g., LinkedIn) from A. P. Moller-Maersk and its affiliated companies (see latest company overview). I understand that I can opt out of such Maersk communications at any time by clicking the unsubscribe link. To see how we use your personal data, please read our Privacy Notification.

By completing this form, you confirm that you agree to the use of your personal data by Maersk as described in our Privacy Notification.

Danke, dass Sie sich angemeldet haben.
Sie haben sich jetzt für den Newsletter angemeldet. Sie erhalten in Kürze eine E-Mail, in der erklärt wird, wie Sie Ihre Newsletter-Einstellungen festlegen.
Abonniert
Sie können sich jederzeit wieder abmelden.