Turning disruption into opportunity with a reliable 4PL solution

One of the world’s biggest snack producers integrates its Latin American requirements, in the peak of the pandemic.

The background

With nine factories in Latin America alone (situation in Brazil, Mexico, Argentina and Peru) our confectionary, food, and beverage client runs a huge and complex supply chain equivalent to more than 10,000 containers per year.

90% of their cargo in Latin America is carried by Sealand – A Maersk Company. But was that reason enough for them to implement our 4PL solution?

The challenge

When the Covid-19 pandemic hit industries around the world earlier this year, our client needed to make a lot of adjustments in their supply chain flows. To do this, they required an effective 4PL solution run by a partner they could trust.

Their mission was to implement a 4PL solution that aligned with their regional requirements, without any business disruptions, in just a month and a half.

This was an ambitious ask, given that 1 ½ months is not enough time to build and train a team to run a customised 4PL solution. Restrictions caused by the pandemic, made the task that much more challenging.

The solution

As their ocean service provider, we have a deep understanding of our client’s challenges and opportunities. This helped us assign a team of experts, from our existing resources, to partner with them and implement their 4PL solution in just 6 weeks.

Today, with operations in Mexico, Ecuador and Peru, their Maersk 4PL solution integrates multiple suppliers to manage the tracking of orders, documentation, customs and carrier control, shipment planning, the auditing of invoices, and more.

The result

Our team of experts was able to speed up implementation under difficult circumstances and keep our client’s business running by reacting quickly to contingencies. What’s more, since the implementation on June 15th, 2020, our client has been able to focus on their core business, while we take care of their logistics in Latin America, amidst the unprecedented pandemic.