The challenge: Reduce vendor created errors in the invoice process, minimize the amount of manual updates required by the broker and eliminate the impact of potential delays in clearances due to manual errors.

The challenge

  • Reduce vendor created errors in the invoice process
  • Minimize the amount of manual updates required by the broker
  • Eliminate the impact of potential delays in clearances due to manual errors

The customer

  • A long-term Maersk customer importing General merchandise
  • Is now fully integrated into Maersk Shipper, ECI and Electronic Document Management
  • Combines a strategic vision of IT Connectivity, Automation and Innovation with its service providers

The solution

  • Maersk's innovative Customs Clearance Automation solution combines data received in the PO upload with bookings placed in the myMaersk Shipper Portal
  • Allows the creation of standardized, clientspecific commericial invoice and packing list templates. This means we identify errors earlier
  • Success Factors:
    • PO upload
    • Vender Bookings & Commercial Invoice
    • Creation in the Maersk Shipper Portal
    • IT engagement to propoery scope, map & develop the ECI

The result

  • 17,000 ECI invoices sent in the first year
  • Client was able to have 90% of their entries cleared and ready 5 days prior to ETA
  • Automatic validations prevented errors and highlight anomalies earlier
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