We would like to offer you our latest update on the outbreak of COVID-19 and any impact to Maersk’s operations in Greece / North Macedonia.
Maersk leadership teams, as well as management in all other areas where cases of COVID-19 have been identified, are closely monitoring the situation as part of our strong commitment to ensure the safety of our employees whilst working towards mitigating any possible impact to our customers’ operations.
Please bookmark this advisory page where you will always find the latest update for Greece / North Macedonia!
25 March 2020:
As a result of the health, safety and preventive measures implemented by the Government due to cases of the COVID-19, we have activated our internal protocol for safety and business continuity plan.
For this we would like to inform that Maersk continues 100% operation on a Global and Local scale. All our offices remain open and our employees have the opportunity of working from home with no business disruption. This way we can guarantee the continuity of your business responding effectively to your commercial and operational needs.
In order to be fully compliant with the regulations, as of 30/03 we will keep our offices in Athens and Thessaloniki open two days per week, Mondays and Thursdays, from 08:00 to 13:00, in order to perform the activities that require a physical presence, such as
- Printing and shipping original BLs
- Receiving BLs and other relevant documents
- Shipping BL paper for in house printing of BLs
Delivery orders in this period will be sent via email, you are kindly requested to send us an email on email@example.com with the contact person who will receive the D/O along with copy of payment and stamped B/L copy for waybills, Original BsL can be dispatched to us during the days we are open.
We would like to remind you that we are also providing you alternatives for the above activities
- You can use the telex release option or the seaway BL.
- Original BLs printing can be done from the comfort of your home, or, should you want to, from any Maersk office around the world.
During this uncertain period when you may face challenges in your logistics supply chain, we are here to support you with efficient solutions – i.e. storage options. Different storage solutions are available both in our inland depots and warehouses. Contact us to learn more about this.
Lastly, please note that due to the congestion in ports and customs we shall need 2 days notice in order to arrange loadings and deliveries of your cargo smoothly.
Should you have any concern and/or queries, please feel free to contact your Maersk Local Representative, we will be happy to assist you.
Keep your business moving during the COVID-19 situation
We have outlined solutions which might help during this uncertain time. We are developing alternative services across the logistic chain where possible and our customer service teams are able to provide more context.