Shipping to and from Costa Rica

Standard free time - Imports

• Operator : Maersk
• Port / terminal Names : All Ports
• Valid from : 1 January 2019
• Valid to: 31 December 2019
• Charge type : Export - Detention
• Transport mode : All transport modes
• Service mode : All service modes

Freetime

Standard rates applicable after free time*

Booking

In order to request a container, a booking must be requested via Maersk website. If it is not possible to request the first booking via the web, a form must be filled out with the complete information detailed below. This information has to be sent to our customer service department at Cr.export@maersk.com:

• Name, phone, address and shipper's contact details.
• Date, time and exact address of the drop off location.
• Container type and size.
• Commodity (in case it is reefer cargo, please include temperature and ventilation).
• The ventilation must be provided in cbm/hr
• Exact weight.
• Type of service (Container yard or Store Door).
• Final destination.
• Contractual customer name.
• Service Contract.
• Payment terms (Prepaid or Collect).

Shipping Instructions

Once you have received a booking confirmation and the container has been assigned, the next step is to complete the Shipping Instructions in our website Maersk. If it is not possible to use the web page, please contact our customer service department to receive a template to complete the shipping instructions. The shipping instructions need to be sent to our customer service department at Cr.export@maersk.com.

Manual shipping instructions have a cost of $30 per BL.

Note: For website registration assistance, please contact our Customer Service Department.

Commodity:

• No restrictions on dry commodities apply.
• Perishable reefer cargos require prior approval of Customer Service Department.
• For more information, please contact Customer Service Department (Cr.export@maersk.com).
• Shark fin/shark meat exports are not allowed from Costa Rica.
• hazardous Cargo Subject to approval. For more information, please contact operations department.
• No acceptance of 20’ Reefer containers.

For all container types and as per government regulation, the maximum weight accepted is 20.5 tons for cargo in chassis of 2 axes, overweight should be moved in chassis of 3 axes.