Shipping to and from Mauritius
Your complete guide to shipping to and from Mauritius. Find the right route, get Maersk office locations, discover local solutions, payment options and more.
Export
Get up-to-date local information about export procedures and restrictions, demurrage and detention, container pick-ups and more.
CMA CGM KAILAS | 079E/080W | TOAMASINA FEEDER |
---|---|---|
CMA CGM KAILAS
Voyage MACCS ID
|
079E/080W
ATP00154624
|
TOAMASINA FEEDER
|
CMA CGM KAILAS
Estimated Time of Arrival
|
079E/080W
04/13/2021 05:00LT
|
TOAMASINA FEEDER
|
CMA CGM KAILAS
Estimated Time of Berth
|
079E/080W
04/13/2021 07:00LT
|
TOAMASINA FEEDER
|
CMA CGM KAILAS
Estimated Time of Departure
|
079E/080W
04/15/2021 07:00LT
|
TOAMASINA FEEDER
|
CMA CGM KAILAS
Stack Open
|
079E/080W
03/07/2021 07:00LT
|
TOAMASINA FEEDER
|
CMA CGM KAILAS
Normal Dry C.Y. Closing
|
079E/080W
04/12/2021 23:00LT
|
TOAMASINA FEEDER
|
CMA CGM KAILAS
Reefer C.Y. Closing
|
079E/080W
04/13/2021 10:00LT
|
TOAMASINA FEEDER
|
CMA CGM KAILAS
Hazardous Cargo C.Y. Closing
|
079E/080W
04/13/2021 10:00LT
|
TOAMASINA FEEDER
|
CMA CGM KAILAS
Booking Cut-Off Time
|
079E/080W
2021-04-09 / 12:00
|
TOAMASINA FEEDER
|
CMA CGM KAILAS
Shipping Instructions Cut-off Time
|
079E/080W
2021-04-12 / 14:00
|
TOAMASINA FEEDER
|
CMA CGM KAILAS
Import Manifest Report Number
|
079E/080W
TBA
|
TOAMASINA FEEDER
|
CMA CGM KAILAS
V.G.M. Submission Deadline
|
079E/080W
2021-04-12 / 13:00
|
TOAMASINA FEEDER
|
NORDATLANTIC | 113S/114N | IOI SERVICE |
---|---|---|
NORDATLANTIC
Voyage MACCS ID
|
113S/114N
ATP00154631
|
IOI SERVICE
|
NORDATLANTIC
Estimated Time of Arrival
|
113S/114N
04/08/2021 13:00LT
|
IOI SERVICE
|
NORDATLANTIC
Estimated Time of Berth
|
113S/114N
04/09/2021 15:00LT
|
IOI SERVICE
|
NORDATLANTIC
Estimated Time of Departure
|
113S/114N
04/10/2021 23:00LT
|
IOI SERVICE
|
NORDATLANTIC
Stack Open
|
113S/114N
04/03/2021 07:00LT
|
IOI SERVICE
|
NORDATLANTIC
Normal Dry C.Y. Closing
|
113S/114N
04/08/2021 23:00LT
|
IOI SERVICE
|
NORDATLANTIC
Reefer C.Y. Closing
|
113S/114N
04/09/2021 18:00LT
|
IOI SERVICE
|
NORDATLANTIC
Hazardous Cargo C.Y. Closing
|
113S/114N
04/09/2021 18:00LT
|
IOI SERVICE
|
NORDATLANTIC
Booking Cut-Off Time
|
113S/114N
Closed
|
IOI SERVICE
|
NORDATLANTIC
Shipping Instructions Cut-off Time
|
113S/114N
Closed
|
IOI SERVICE
|
NORDATLANTIC
Import Manifest Report Number
|
113S/114N
40321
|
IOI SERVICE
|
NORDATLANTIC
V.G.M. Submission Deadline
|
113S/114N
Closed
|
IOI SERVICE
|
SAN CHRISTOBAL | 112S/112S | SAFARI SERVICE |
---|---|---|
SAN CHRISTOBAL
Voyage MACCS ID
|
112S/112S
ATP00154634
|
SAFARI SERVICE
|
SAN CHRISTOBAL
Estimated Time of Arrival
|
112S/112S
04/12/2021 05:00LT
|
SAFARI SERVICE
|
SAN CHRISTOBAL
Estimated Time of Berth
|
112S/112S
04/12/2021 07:00LT
|
SAFARI SERVICE
|
SAN CHRISTOBAL
Estimated Time of Departure
|
112S/112S
04/13/2021 12:00LT
|
SAFARI SERVICE
|
SAN CHRISTOBAL
Stack Open
|
112S/112S
04/06/2021 15:00LT
|
SAFARI SERVICE
|
SAN CHRISTOBAL
Normal Dry C.Y. Closing
|
112S/112S
04/11/2021 15:00LT
|
SAFARI SERVICE
|
SAN CHRISTOBAL
Reefer C.Y. Closing
|
112S/112S
04/12/2021 10:00LT
|
SAFARI SERVICE
|
SAN CHRISTOBAL
Hazardous Cargo C.Y. Closing
|
112S/112S
04/12/2021 10:00LT
|
SAFARI SERVICE
|
SAN CHRISTOBAL
Booking Cut-Off Time
|
112S/112S
2021-04-09 / 12:00
|
SAFARI SERVICE
|
SAN CHRISTOBAL
Shipping Instructions Cut-off Time
|
112S/112S
2021-04-10 / 13:00
|
SAFARI SERVICE
|
SAN CHRISTOBAL
Import Manifest Report Number
|
112S/112S
42021
|
SAFARI SERVICE
|
SAN CHRISTOBAL
V.G.M. Submission Deadline
|
112S/112S
2021-04-10 / 12:00
|
SAFARI SERVICE
Vessel Alongside
|
GH ZEPHYR | 109S/113N | PROTEA SERVICE |
---|---|---|
GH ZEPHYR
Voyage MACCS ID
|
109S/113N
ATP00154635
|
PROTEA SERVICE
|
GH ZEPHYR
Estimated Time of Arrival
|
109S/113N
04/13/2021 13:00LT
|
PROTEA SERVICE
|
GH ZEPHYR
Estimated Time of Berth
|
109S/113N
04/13/2021 15:00LT
|
PROTEA SERVICE
|
GH ZEPHYR
Estimated Time of Departure
|
109S/113N
04/14/2021 23:00LT
|
PROTEA SERVICE
|
GH ZEPHYR
Stack Open
|
109S/113N
04/07/2021 07:00LT
|
PROTEA SERVICE
|
GH ZEPHYR
Normal Dry C.Y. Closing
|
109S/113N
04/12/2021 23:00LT
|
PROTEA SERVICE
|
GH ZEPHYR
Reefer C.Y. Closing
|
109S/113N
04/13/2021 18:00LT
|
PROTEA SERVICE
|
GH ZEPHYR
Hazardous Cargo C.Y. Closing
|
109S/113N
04/13/2021 18:00LT
|
PROTEA SERVICE
|
GH ZEPHYR
Booking Cut-Off Time
|
109S/113N
2021-04-09 / 12:00
|
PROTEA SERVICE
|
GH ZEPHYR
Shipping Instructions Cut-off Time
|
109S/113N
2021-04-12 / 10:00
|
PROTEA SERVICE
|
GH ZEPHYR
Import Manifest Report Number
|
109S/113N
41121
|
PROTEA SERVICE
|
GH ZEPHYR
V.G.M. Submission Deadline
|
109S/113N
2021-04-12 / 09:00
|
PROTEA SERVICE
|
Aligned with the new payment policy which is effective as from 12 February 2018, we are coming forward with some simplification in the process at counter. With these changes, we will provide a quicker and easier way to release shipments at import.
Going forward, all the Delivery Order (DEOR) and Empty Container Delivery Note (ECDN) requests will have to be sent to mu.import@maersk.com.
To ensure that your releases requests are identified swiftly, please ensure that email subject is updated as:
- “DEOR Release: Vessel Name and Voyage, B/L Number XXXXXXXXX”.
Example: Delivery Order Release: Maersk Santana 123A, 963773743
Please note that the following criteria must be complied with for Release:
- Endorsed BL as per endorsement rule, surrendered at counter at least 2 hours prior to submitting request for release of Deliver Order (DEOR).
- Authorization letter duly stamped and signed by owner of cargo. The broker code is to be clearly mentioned. (See Annex 1 & 2).
- Deposit (applicable only for shipment consigned to an individual).
- National ID card / Passport (applicable only for shipment consigned to an individual)
- The shipment is to be paid in full including demurrage charges, if applicable. Please refer to the advisory dated 04th January 2018 on the new payment policy effective as from 12th February 2018
Type of payment via bank | Proof of payment required | Proof of payment availability | Release turntime |
---|---|---|---|
Type of payment via bank
Cheque deposited in Maersk Account
|
Proof of payment required
Deposit slip provided by bank
|
Proof of payment availability
Immediately
|
Release turntime
1hr
|
Type of payment via bank
Cash deposited in Maersk Account
|
Proof of payment required
Deposit slip provided by bank
|
Proof of payment availability
Immediately
|
Release turntime
1hr
|
Type of payment via bank
Express Transfer (MACCS)
|
Proof of payment required
Copy of transfer request
|
Proof of payment availability
Immediately
|
Release turntime
1-2hrs
|
Type of payment via bank
Normal Transfer
|
Proof of payment required
Debit note/swift copy stamped by bank
|
Proof of payment availability
24hrs from request
|
Release turntime
24-36hrs
|
The steps for smooth release are:
Step 1:
Send the Proof of payment to the Finance team (safhtfrc@maersk.com). It is important that the proof of payment is well referenced with the invoice number/BL number for ease of reference and handling.
Step 2:
Surrender the original BL properly endorsed to counter. We encourage that same is done at your convenience as soon as you receive the document. The sooner you surrender the document the easier it will be to treat your release request.
Step 3:
- Send your release request by e-mail which should consists of your instruction to release, authorization letter to mu.import@maersk.com. You will receive a unique case number to confirm receipt of your e-mail. Our counter Release team will verify the release details and issue the release via CCS.
- The email address in the authorization letter will be used for sending ECDN. Your requests should be sent as new e-mails, so each request is logged as a separate case and handled accordingly. Should you reply to an e-mail of another communication from mu.import@maersk.com, with your release documents attached, the e-mail may be missed.
- Should all your documents be in order, we are pleased to commit to a turnaround time as indicated above.
- Release requests will be managed via mu.import@maersk.com from 09h00 – 16h00 during the weekdays and releases received after this time will only be processed the next working day.
Should you have further queries, please feel free to write to us by sending an email to mu.import@maersk.com
Booking Amendment Video Tutorial
This tutorial will give you a quick guide through amending your bookings on Maersk website.
Demurrage
This fee is applicable when the customer holds carrier equipment in the terminal for longer than the agreed amount of free time. It can be incurred for both exports (early drop-off) and imports (late pick-up).
Export: Demurrage days are counted from gate-in (full) to container loading minus free days.
Import: Demurrage days are counted from container discharge to gate-out (full) minus free days.
Applicable to all containers that remain at a terminal location longer than agreed free time.
*Applicable calculation methods may vary by country.
Mozambique, Zambia, Zimbabwe, Malawi, Seychelles, Mauritius, Comoro Islands, Madagascar, Namibia, storage is billed and payable directly to the port operator.
Detention
Detention charges occur when the consignee holds onto the carrier’s container outside of the port, terminal, or depot beyond the free time that is allotted.
Export: Detention days are counted from pick-up empty to gate-in full minus free days.
Import: Detention days are counted from discharge full to gate-in empty minus free days.*
This fee is applicable to all containers that remain in the customer’s possession longer than the agreed free time.
*Applicable calculation methods may vary by country.
***From 15.08.2020 the Free Time deals will be applied based on the effective deals at the Price Calculation date – PCD***
Maersk Export Detention | Free Time | 20' Dry per day | 20' Reef per day | 40' Dry per day | 40' Reef per day |
---|---|---|---|---|---|
Maersk Export Detention
Export Detention
|
Free Time
DRY – 7, REEF – 3, SPECIAL - 5
|
20' Dry per day
7 days
|
20' Reef per day
3 days
|
40' Dry per day
7 days
|
40' Reef per day
3 days
|
Maersk Export Detention
Day 1 to 7
|
Free Time
|
20' Dry per day
USD 27
|
20' Reef per day
USD 115
|
40' Dry per day
USD 50
|
40' Reef per day
USD 225
|
Maersk Export Detention
Day 8 to 14
|
Free Time
|
20' Dry per day
USD 37
|
20' Reef per day
USD 140
|
40' Dry per day
USD 80
|
40' Reef per day
USD 280
|
Maersk Export Detention
Day 15 to 21
|
Free Time
|
20' Dry per day
USD 55
|
20' Reef per day
USD 170
|
40' Dry per day
USD 110
|
40' Reef per day
USD 355
|
Maersk Export Detention
Day 22+
|
Free Time
|
20' Dry per day
USD 65
|
20' Reef per day
USD 170
|
40' Dry per day
USD 125
|
40' Reef per day
USD 355
|
Maersk Export Detention | Free Time | 20' Special per day | 40' Special per day |
---|---|---|---|
Maersk Export Detention
Export Detention
|
Free Time
DRY – 7 , REEF – 3, SPECIAL - 5
|
20' Special per day
5 days
|
40' Special per day
5 days
|
Maersk Export Detention
Day 1 to 7
|
Free Time
|
20' Special per day
USD 55
|
40' Special per day
USD 100
|
Maersk Export Detention
Day 8 to 14
|
Free Time
|
20' Special per day
USD 75
|
40' Special per day
USD 135
|
Maersk Export Detention
Day 15 to 21
|
Free Time
|
20' Special per day
USD 100
|
40' Special per day
USD 180
|
Maersk Export Detention
Day 22+
|
Free Time
|
20' Special per day
USD 100
|
40' Special per day
USD 180
|
Disclaimer: Please note that above tariff is for standard booking and don’t refer to SPOT booking. Please refer to agreed DEMURRAGE & DETENTION FEES at the moment of booking placement for SPOT (available also on the booking confirmation).
Please click the below link to Submit SI , Submit VGM , Approve Verify Copy, Print Bill of Lading
Above only a quick and indicative guide on vessel deadlines/ Updated vessel deadline can be refered to through our daily vessel news.
Cy cut off
Service | Proforma ETA | Proforma ETH | Normal | REEFER/DG | Garment + LAR |
---|---|---|---|---|---|
Service
Safari
|
Proforma ETA
Sun/2300
|
Proforma ETH
Tue/1500
|
Normal
Sat/2200
|
REEFER/DG
Mon/1000
|
Garment + LAR
Sun/1400
|
Service
Protea
|
Proforma ETA
Tue/0700
|
Proforma ETH
Wed/1500
|
Normal
Sun/1500
|
REEFER/DG
Mon/2300
|
Garment + LAR
Mon/1500 + 1800
|
Service
M-Express
|
Proforma ETA
Mon/2300
|
Proforma ETH
Tue/2300
|
Normal
Sun/1500
|
REEFER/DG
Mon/2300
|
Garment + LAR
Mon/1200 + 1800
|
Service
IOI
|
Proforma ETA
Thur/1500
|
Proforma ETH
Fri/2300
|
Normal
Tue/2300
|
REEFER/DG
Thurs/1400
|
Garment + LAR
Wed/1800 + 2200
|
Service
Feeder Toamasina
|
Proforma ETA
Wed/0700
|
Proforma ETH
Thur/2200
|
Normal
Mon/2300
|
REEFER/DG
Wed/1000
|
Garment + LAR
Tue/1500 + 1800
|