Shipping to and from Germany

Your complete guide to shipping to and from Germany. Find the right route, get Maersk office locations, discover local solutions, payment options and more.

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COVID-19 Operational status

Due to COVID-19, key elements of your supply chain like warehousing, terminal or customs operations might suffer disruption. In order to react to any change we are capturing and updating daily the latest operational status for each country.

COVID-19 Operational status (updated 27-05-2020)

Operation	Market Status	Maersk Operational Status
Operation General status	Market Status Check points at every Country Borders prohibiting entering of outside citizens. Universities, schools, kindergartens are closed. Public events are closed. Supermarkets, pharmacies are open.	Maersk Operational Status
Operation Counter open	Market Status Reduced hours	Maersk Operational Status Counters activities will be open on the Tuesdays and Thursday between 1100-1500 to accept and hand-out OBLs to our customers.
Operation Ocean carrier status	Market Status Business impacted	Maersk Operational Status Throughout the upcoming weeks the available capacity on our vessels will be under pressure as a result of an increased level of incoming bookings set against a lower availability of outgoing vessels due to the Eastbound blanking to Far East related to earlier Chinese New Year. Furthermore, as separately communicated, the developments of the corona virus also resulted in additional blank sailings.
Operation Reefer booking acceptance	Market Status Business as usual	Maersk Operational Status
Operation Terminal status	Market Status All terminals operating as usual	Maersk Operational Status Minor impact on berth and vessel operations due to planned crane maintenance, gangs are returning to normal.
Operation Customs authorities	Market Status Open	Maersk Operational Status
Operation Warehousing	Market Status All warehouses operating as usual	Maersk Operational Status no impact, usual process
Operation Inland container yards	Market Status Open	Maersk Operational Status Extra safety measures applied, Gates and Emr is up and running.
Operation Inland trucking	Market Status Business as usual	Maersk Operational Status no impact, usual process
Operation Rail transport	Market Status Business as usual	Maersk Operational Status no impact, usual process
Operation Barge shipment	Market Status Business as usual	Maersk Operational Status no impact, usual process
Operation Air freight	Market Status Only available from/to certain destinations.	Maersk Operational Status reduced flight schedules, Some have suspended operation until April 15, 2020.

Local information

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Office

Bremen

Address

Maersk Deutschland A/S & Co. KG Bremen28217Germany

Telephone

+49 421 30840

Opening hours

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Office

Bremerhaven

Address

Maersk Deutschland A/S & Co. KG Senator-Borttscheller, Straße 14 27568 Bremerhaven Germany

Telephone

+49 471 14286500

Opening hours

Mon-Fri 08:30-17:00

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Port

Bremerhaven

Address

Hansestadt Bremisches
Ueberseetor 2
Bremen
Germany

Telephone

Opening hours

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Office

Dusseldorf

Address

Maersk Deutschland A/S & Co.KG Immermannstrasse 14-16 40210 Duesseldorf Germany

Telephone

+49 211 95270

Opening hours

Mon-Fri 08:30-17:00

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Office

Frankfurt

Address

Maersk Deutschland A/S & Co. KG (Frankfurt) Frankfurt am Main 60528 Frankfurt Germany

Telephone

+49 40 2352592

Opening hours

Mon-Fri 08:30-17:00

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Main office

Hamburg

Address

Ericusspitze 2-4, 20457 Hamburg,Germany

Telephone

+49 40 235210

Opening hours

Mon-Fri 08:30-17:00

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Port

Hamburg

Address

Mattentwiete 2
Hamburg D - 20457
Germany

Telephone

Opening hours

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Office

Stuttgart

Address

Maersk Deutschland A/S & Co. KG (Stuttgart) 70193Stuttgart Germany

Telephone

+49 40 23521596

Opening hours

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Port

Wilhelmshaven

Address

Niederlassung Wilhelmshaven
Neckarstrasse 10
Wilhelmshaven D-26382
Germany

Telephone

Opening hours

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Headquartered in the famous warehouse district of Hamburg, we have been connecting German businesses to key markets around the world for decades. We do more than transport your cargo – we propel your ambitions.

With connecting services to Antwerp and Rotterdam as well as weekly departures from Bremerhaven and Hamburg, we connect you seamlessly to our unrivalled global network. From here, the rest of the world is just a short hop away.

Useful information

Get up-to-data local information about holiday periods, charges, payment services, procedures and restrictions, and more.

CMR Document / “Frachtbrief”

The loading staff is responsible to check if the CMR Document was completely filled with the details mentioned below, before signing (and stamping) the document. In case of any discrepancies between driver and loading staff, the loading staff has to make a note on the CMR Document and should inform Maersk immediately or latest 24 hours after loading / unloading. This is important to prevent any inconsistencies on both sides. If data is missing, additional costs, like e.g. Waiting Time, will be charged to the customer. The customer is responsible to instruct the loading staff about these requirements.

Requires information in the following sequence (Date/Time):

Arrival
Start of Loading/Unloading
End of Loading/Unloading
Departure

Sealing Inland Transport

If pre-advised in the booking, we can offer a high security seal which will be handed to the customer´s loading staff at a cost of EUR 40. If this is not pre-advised, sealing at Inland or Sea Terminal will be charged as per current ESC (Extra Sealing Charge) tariff.

Waiting Time:

Depending on the arrival time of the trucker, the following waiting time calculation is applied:

If trucker arrives on-time, free waiting time of two hours begins as from booked Order Deadline (if not differently contracted).
If trucker arrives before Order Deadline, free waiting time of two hours begins as from loading/unloading, but not later than Order Deadline.
If trucker arrives with delay, free Waiting Time of two hours begins with loading/unloading. This only applies, if the delay notification was sent before Order Deadline to our customers.

After the two hours, Waiting Time Fee is applicable and will be charged as per current WTO/WTD (Waiting Time Origin/Destination) tariff.

Cancellation Deadlines (time calculation is based on working days and excluded weekends):

For Direct Trucking (dry equipment), the following cancellation deadlines and charges apply:

36 hours before Order Deadline is free.
between 36-24 hours before Order Deadline 50% of Inland Haulage Tariff applies.
less than 24 hours before Order Deadline 100% of Inland Haulage Tariff.

For Direct Trucking (special equipment), the below cancellation deadlines and charges apply:

48 hours before Order Deadline is free.
less than 48 hours before Order Deadline 100% of Inland Haulage Tariff applies.

For Rail Combined Transport Import (dry and special equipment) / Export (special equipment), the below cancellation deadlines and charges apply:

more than 72 hours before Order Deadline is free.
between 48-72 hours before Order Deadline 50% of Inland Haulage Tariff applies.
between 24-48 hours before Order Deadline 75% of Inland Haulage Tariff applies.
less than 24 hours before Order Deadline 100% of Inland Haulage Tariff applies.

For Rail Combined Transport Export (dry equipment), the below cancellation deadlines and charges apply:

more than 48 hours before Order Deadline is free.
between 24-48 hours before Order Deadline 50% of Inland Haulage Tariff applies.
less than 24 before Order Deadline 100% of Inland Haulage Tariff applies.

Do you need an instant Inland Haulage Rate? Please click here

Inland haulage includes transportation from vendors to the port of shipment, and from discharge port to the point of stripping the ocean container by truck and/or rail.

We ensure that your products are moved at the right time to the right place. Whatever your need for inland transportation, you can count on us to deliver an effective and cost efficientinland haulage service.

Our offering includes:

Multiple modes of transport
Large network of quality transport providers
Constant monitoring and quality assurance
Timely pick-up and delivery
One-stop-shopping combining your land and oceantransport needs

You can also send a request for our Inland Haulage Tariff by submitting us this form. You will receive your personal inland haulage price by e-mail directly after sending the form.

SURCHARGE DEFINITION GLOSSARY

Code	Name and description	Charge
Code ASE	Name and description Additional Export Service Fee - Courier express Courier fee for document dispatch within Germany and to Austria. Charge is per dispatch and not per bill of lading. Courier service to other countries subject to discretion of Maersk Counter Germany.For e-commerce options please contact Maersk counter Germany.	Charge 20 EUR per B/L - within Germany 30 EUR per B/L - to Austria
Code ASE	Name and description Additional Export Service Fee - Fumigation A service offered at the request of the customer and invoiced to the customer.Fee on request.	Charge Case by case
Code ASI	Name and description Additional Import Service Fee - Fumigation A service offered at the request of the customer and invoiced to the customer.Fee on request.	Charge Case by case
Code CCE	Name and description Container Cleaning Export Shipper or consignee is charged with cleaning/repair cost if container is damaged or returned dirty/with residue material.	Charge Case by case
Code CCI	Name and description Container Cleaning Import Shipper or consignee is charged with cleaning/repair cost if container is damaged or returned dirty/with residue material.	Charge Case by case
Code CLL	Name and description Booking Cancellation Fee (Scope: Austria, Belgium, Germany, Netherlands, Switzerland to Middle East and Far East Asia) Invoiced to Booking Creation Party, in case of booking cancellation or reduction of container(s) or postponement initiated by customer to a vessel later than first available sailing or delay of sailing due to reasons under customer’s responsibility (e.g. late/missing documents) to a vessel later than first available sailing within 7 calendar days or less prior ETD of vessel.	Charge 100 EUR per container (Dry and Reefer) eff. 15.03.2020
Code COD	Name and description Change of Destination Service At the request of the customer, subject to acceptance by Maersk. This is the minimum cost, knowing that the cost of shifting can be induced and will be passed in full to the goods.	Charge 300 USD per container + possible shifting costs
Code CSD	Name and description Container Shifting - Destination Charge to recover additional operational expenses for extra container moves needed at Destination, e.g. re-stacking because of Change of Destination or Change of Vessel or move of container from load stack to gate.	Charge 90 EUR per move
Code CSO	Name and description Container Shifting - Origin Charge to recover additional operational expenses for extra container moves needed at Origin, e.g. re-stacking because of Change of Destination or Change of Vessel or move of container from load stack to gate.	Charge 90 EUR per move
Code DCG	Name and description Destination Certificate Charge Cost per Maersk Certificate at Destination as per request of the customer (e.g. Certifacte issued regarding vessel age, vessel conditions etc.). Charge per document for B/L delivery countries Germany, Austria, Switzerland, Belgium and the Netherlands.Chargesfor other delivery countries are different.	Charge 45 EUR per document
Code DDC	Name and description Destination Dangerous Cargo Service Inland Haulage Dangerous cargo additional for Inland haulage	Charge 30 EUR per container
Code DGS	Name and description Genset Service Destination Reefer add-on if active cooling is required during Inland haulage	Charge 300 EUR (GenSet for Rail/Road) 200 EUR (Plug-In for Barge/Road) 100 EUR (Cooling chassis for direct Truck
Code DIT	Name and description Detention in Transit Service At the request of the customer. This is a minimum tariff (an administrative tariff), assessed at the time of the request. An additional charge of 75 USD/Dry or 125 USD/Reefer is applicable per detention day.DIT is subject to carrier approval.	Charge fix admin fee of 250 USD per container plus USD 75 per day (DRY, IMO, OOG) / plus USD 125 per day (Reefer)
Code EME	Name and description Equipment Management Export This fee applies in case a container is delivered to the terminal without a proper high security seal.	Charge 90 EUR per container
Code EME	Name and description Equipment Management Export A service offered on request of the customer to check the container seal.Valid for German ports. Foreign ports on request.	Charge 190 EUR per container
Code EMI	Name and description Equipment Management Import A service offered on request of the customer to check the container seal.Valid for German ports. Foreign ports on request.	Charge 190 EUR per container
Code ESC	Name and description Extra Seal charge The surcharge covers the extra service of providing/attaching extra seals to containers in the terminals.	Charge 90 EUR per container
Code HBL	Name and description House Transport Document Upon customer's request, carrier will issue an Original Bill of Lading (B/L)/Transport Document (TPDOC) based on the House Bill of Lading documentation provided by the forwarder.	Charge 30 USD per document
Code HDE	Name and description Lift on Lift Off Service Export A service provided by the carrier in which the container is lifted on or off the trailer/chassis at the port or at the carriers controlled storage yard.	Charge 90 EUR per container
Code HDI	Name and description Lift on Lift Off Service Import A service provided by the carrier in which the container is lifted on or off the trailer/chassis at the port or at the carriers controlled storage yard.	Charge 90 EUR per container
Code ILD	Name and description IMO label removal Destination Extra service of adding/removing IMO stickers to/of a container in the terminals at import end.	Charge 190 EUR per container
Code ILO	Name and description IMO label add/removal Origin Extra service of adding/removing IMO stickers to/of a container in the terminals at export end.	Charge 190 EUR per container
Code IMO	Name and description Dangerous Cargo Service The services a carrier needs to perform to ensure the proper transportation of dangerous cargo (as classified by the International Maritime Organization - IMO) such as arranging for the appropriate vessel stowage, permissions from authorities, and compliance tocountryrestrictions.	Charge 30 EUR per container
Code INE	Name and description Inspection Fee - Scanning Export A service offered if customs or other authorities request a container to be scanned. Fee is valid for German ports. Foreign ports on request.	Charge Wilhelmshaven (inside terminal): 250 EUR per container Bremerhaven (inside terminal): 250 EUR per container Bremerhaven (outside terminal): 280 EUR per container Hamburg: 280 EUR per container
Code INI	Name and description Inspection Fee - Scanning Import and Transshipment A service offered if customs or other authorities request a container to be scanned. Fee is valid for German ports. Foreign ports on request.	Charge Wilhelmshaven (inside terminal): 250 EUR per container Bremerhaven (inside terminal): 250 EUR per container Bremerhaven (outside terminal): 280 EUR per container Hamburg: 280 EUR per container
Code LDE	Name and description Late Documentation Fee Export Invoiced in addition to our standard export documentation fee, in case the Bill of lading instruction is submitted to Maersk after vessel sailing.	Charge 50 EUR per B/L
Code LDI	Name and description Late Documentation Fee Import Invoiced in addition to our standard export documentation fee, in case the Bill of lading instruction is submitted to Maersk after vessel sailing.	Charge 50 EUR per B/L
Code MBF	Name and description Manual Booking Fee Invoiced for all non e-commerce bookings, such as bookings by fax, e-mail etc.	Charge 50 EUR per booking
Code MDF	Name and description Manual Documentation Processing Fee Invoiced in addition to our standard export documentation fee, applicable to all non e-BL instructions without template.	Charge 75 EUR per B/L
Code OCG	Name and description Origin Certificate Charge Cost per Maersk Certificate at Origin as per request of the customer (e.g. Certifacte issued regarding vessel age, vessel conditions etc.). Charge per document for B/L delivery countries Germany, Austria, Switzerland, Belgium and the Netherlands.Chargesfor other delivery countries are different.	Charge 45 EUR per document
Code OCG	Name and description Issuing of Certificate - Notarised Cost per Maersk Certificate attested by notary as per request of the customer.	Charge 50 EUR per B/L on top of standard certificate fee
Code ODC	Name and description Origin Dangerous Cargo Service Inland Haulage Dangerous cargo additional for Inland haulage	Charge 30 EUR per container
Code OGS	Name and description Genset Service Origin Reefer add-on if active cooling is required during Inland haulage	Charge 300 EUR (GenSet for Rail/Road) 200 EUR (Plug-In for Barge/Road) 100 EUR (Cooling chassis for direct Truck
Code PAD	Name and description Payer Amendment Fee Destination Charge applicable for change of collect payer after the ETA of the final vessel.	Charge 40 EUR per B/L
Code PAO	Name and description Payer Amendment Fee Origin Charge applicable for change of prepaid payer or payment terms after the first prepaid invoice is issued by Carrier.	Charge 40 EUR per B/L
Code PQC	Name and description Premium Quality Container Upon customer's request, carrier's service of providing a container of a specific quality. E.g. food grade containers, containers of a specific age, containers for specific commodities (such as electronics).	Charge 120 EUR per container
Code SWC	Name and description Switch Transport Document Service Upon customer’s request, this service is provided by the carrier to 'switch' transport documents (B/L's) to show new parties by issuing a 2nd set of documents.	Charge B/L receiptcountryGermany: 75 EUR per B/L
Code TLE	Name and description Electronic Cargo Release Service - Export Telex release fee upon to customer's request.Applicable on top of the standard documentation fees.	Charge 30 USD per document
Code TLI	Name and description Electronic Cargo Release Service - Import Telex release fee upon to customer's request.Applicable on top of the standard documentation fees.	Charge 30 USD per document
Code WTO/WTI	Name and description Waiting Time Destination/Waiting Time Origin Waiting time for Inland haulage after thefree waiting time of 2 hours	Charge EUR 50 per half hour, effective 1st May 2019

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In our continuous effort to offer you a simpler and easier digital booking experience we are pleased to present to you our new booking solution on Maersk.com.

You can now have your cargo booking request confirmed within seconds. In addition, you get greater visibility of sailing options with available vessel space, a list of depots with empty containers to choose from, and a choice of relevant value-added services. And you can now book from any device.

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Rate announcements Revision of Combined Demurrage and Detention in Saint Petersburg and Ust-Luga

28 May 2020

Advisories Change on inland price structure Inland-Truck for Leixoes and Lisbon

We hereby inform you, that we have changed our truck inland price structure for the corridors involving the ports of Leixoes and Lisbon.

We hereby inform you, that we have changed our truck inland price structure for the corridors involving the ports of Leixoes and Lisbon. 26 May 2020

Expert opinion Heading towards a better, faster and more sustainable future with Maersk Spot

In May 2019, we released Maersk Spot. It didn’t happen overnight, but something needed to be done about the everyday inefficiencies we were experiencing within shipping.

In May 2019, we released Maersk Spot. It didn’t happen overnight, but something needed to be done about the everyday inefficiencies we were experiencing within shipping. 19 May 2020

Advisories Seasonal Capacity Adjustment on Transatlantic Services due to Covid-19 Impact - Extension

Maersk is working to ensure all challenges are managed in the best way possible along this supply chain including, balancing our network to match reduced demand.

Maersk is working to ensure all challenges are managed in the best way possible along this supply chain including, balancing our network to match reduced demand. 18 May 2020

Rate announcements Value protect application for refrigerated cargoes

18 May 2020

Rate announcements Peak Season Surcharge (PSS)– All South and East India ports to North Europe Countries

15 May 2020

Rate announcements Peak Season Surcharge (PSS)– All South and East India ports to South Europe Countries

15 May 2020

Advisories Booking Confirmations – mandatory to check

Due to the current pandemic situation, we are working towards mitigating any impact to our customers’ supply chains and aim to keep up our network as much as possible.

Due to the current pandemic situation, we are working towards mitigating any impact to our customers’ supply chains and aim to keep up our network as much as possible. 14 May 2020

Advisories Whitsunday schedule of Bremerhaven trains to CZ/SK

Due to Whitsunday closure of Bremerhaven terminal (NTB) starting on Saturday 30th of May 12:00 until Monday 1st of June 6:00, our trains from Bremerhaven to CZ and SK will be cancelled or delayed during this period of time.

Rate announcements Terminal Handling Service - Origin (OHC)/ Terminal Handling Service – Destination (DHC) – Russia, Novorossiysk, RU (RUNVS), Azov, RU (RUZAO) to/from World

08 May 2020

Advisories Seasonal Capacity Adjustment on MED/North America Services – due to Covid-19 Impact

Maersk is working to ensure all challenges are managed in the best way possible along this supply chain.

Maersk is working to ensure all challenges are managed in the best way possible along this supply chain. 06 May 2020

Rate announcements Import Service (IMP) – Scope World to Djibouti

04 May 2020