Shipping to and from Czech Republic
Your complete guide to shipping to and from Czech Republic. Find the right route, get Maersk office locations, discover local solutions, payment options and more.
付款
獲取運輸時付款方式總覽。
Invoice service
How to dispute an invoice
We do everything to provide a 100% invoice accuracy. We know how important for our Customers is to receive a correct invoice for the first time and each time. However, if it happens you receive an incorrect invoice from Maersk, we are prepared to react to it in a fast manner.
Instead of making a phone call, we now offer you a possibility to log your dispute online via My Finance.
Log in to you account on www.maersk.com -> MyFinance -> select the invoice you need to dispute and dispute. Do not forget to provide reasoning why invoice is incorrect and what is your expected amount.
Invoices are automatically issued in EUR. In case you would like to receive invoice in USD, please contact customer service team latest 3 working days before the invoice is issued.
Export invoices are issued on vessel ETD date.
Import invoices are issued 5 calendar days prior vessel ETA.
All your invoices are available online, please log in to www.maersk.com and go to MyFinance.
Bank information in Czechia
Payments in EUR : BNP Paribas, Account no: 8027000006, Swift/BIC: BNPANL2A, IBAN: NL44BNPA8027000006
Payments in USD: Citibank Europe, Swift code: CITICZPX, IBAN: CZ9326000000002063990303
MyFinance
我們的線上平台可在您需要時提供資訊和見解。
動態資訊
MyFinance可便於您隨時檢視所提供的數位服務和應付款項。 詳細瞭解已付款發票和逾期發票的狀態,按時管理現金流和付款。
便捷又安全
無論您身在何處,MyFinance始終可讓您檢視財務資訊。 我們所有的金融服務產品均可以數位方式提供,並且非常安全。
MyFinance線上功能
未付款帳單- 所有未付款發票和未付款帳單均列明在此標籤頁之下。
- 提供單張或多張帳單搜尋和下載選項。
- 您還可以檢視和下載帳單的PDF拷貝。
- 可在未結算帳單標籤頁上,對單張帳單和大批量帳單(同一爭議原因)提出爭議。
- 此標籤頁之下列明客戶帳戶中可用的未結餘額。
- 此標籤頁之下提供已付款帳單。
- 還可以查看帳單和付款收據。
- 可在已付款帳單標籤頁上,對單張帳單和大批量帳單(同一爭議原因)提出爭議。
- 此標籤頁之下提供提出爭議的帳單。
- 客戶可以查看狀態和註釋。
- 客戶可以查看所有未結算帳單和餘額。
- 在MyFinance上已註冊的CHA的第三方代理可在搜尋標籤頁上查看和下載本地帳單。
- 對於運費、場內外延滯費的發票,需要收貨人批准,可以線上進行申請。
- 收貨人/付款人可透過聊天來申請將代理人連結到他們的客戶代碼,或者將包含客戶和代理人代碼詳細資訊的電子郵件發送到CENWWWSVCREG@maersk.com提出申請。
- 線下付款(支票、匯票等)的現金客戶可在未結算發票標籤頁上線上提交付款匯款。
- 您也可以使用其他選項來提交匯款。 按一下建立付款匯款按鈕
- 看不到正確的請款單
- 這是押金/預付款
- 貨櫃押金
退款
- 您可在線上提出的退款申請項目:
- 溢付款
- 貨櫃押金
- 查看您的退款申請狀態