Shipping to and from Croatia

Maersk Croatia d.o.o. is an agent of 2 carriers – Maersk and Sealand - A Maersk Company. Croatia holds the ownership of financial records for following countries: Croatia, Serbia, Montenegro, Bosnia and Herzegovina, Albania and Kosovo. For every business case, an invoice from one of our carriers will be received containing payment details to be used when paying the invoice/s. Maersk Croatia d.o.o. as agent of the carriers, does not issue invoices. All payments should be done using below details:

Beneficiary:

Maersk A/S or Sealand - A Maersk Company A/S
Esplanaden 50
Copenhagen, Denmark

Bank accounts:

Maersk and Sealand - A Maersk Company – EUR currency

Bank charges are to be settled by payer and the amounts must be received as stated on invoice (charge details „OUR“ for USD and EUR and “SHA“ for EUR payments within EU area only).

In order to process payments accurate and on time please include invoice number and amount and send it on ana.kern@maersk.com or anita.romic@maersk.com

If assistance is needed with payment processing, and/or account reconciliation and finance related questions, our finance department is at your disposal:

Ana Kern
0800787068 - for calls from Croatia
+442045059313 - for calls from other countries
ana.kern@maersk.com

Anita Romic
+38615477108
anita.romic@maersk.com

Invoice disputes are to be raised providing mandatory supporting documents (rate sheet, new payer confirmation) and will only be accepted when raised on My Finance web application within 8 days from invoice issue date.

For more information on dispute related questions, please contact your account specialist.