All finance FAQs
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What is Maersk’s policy on refunds via ChinaEpay? What is MyFinance and how does it benefit me? What is the RoE (rate of exchange) used for this shipment invoice? What is the difference between looking for an invoice in the ‘search’ tab vs. Using the find option in the open ‘invoices’ tab? What is the rate of exchange? What should I do to pay using ChinaEpay? What should I do to pay using Credit Card? What type of invoices can I pay with ChinaEpay? What type of invoices can I pay with SmartPay? What type of invoices can I pay with credit card? What’s the difference between invoice date and the due date in the ‘eStatement’ tab? Where is my invoice/credit note/statement?
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