How to get the details of Request Delivery Order – Third Party?

If user role is not party to shipment, user will be able to view if the pre-condition tasks are completed. Basis which user can proceed to upload Letter of authorization, select haulage type and complete relevant details for requesting delivery order.

  1. Click Account App Store located at the top right corner of the home page and Login.
  2. In "Delivery order" widget input shipment & click on Request Delivery Order.
  3. You can view Task status. (Bills of Lading surrendered and Prepaid charges payment has to be green).
  4. Upload applicable Letter of Authorization and click on continue. (For long term authorization please contact our customer service team).
  5. Validate Payer for party paying collect charges and Detention & Demurrage.
  6. Click on required haulage mode Carrier Haulage / Merchant Haulage.
  7. Click on Continue.
  8. Update haulage details like (Release to , Release date).
  9. Check for Detention & Demurrage details.
  10. Update haulage instructions for any Specific details not covered and click on Continue.
  11. Update Email address where you need to receive Final Delivery order.
  12. You can review & Click on Submit.
  13. The request is sent for processing to Customer service team.
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