Delivery Order:

Once you're logged in, requesting an Import delivery order is simple. Just follow the steps below to ensure everything is in place for a smooth release.

  1. On the hub homepage, enter your shipment number in the search field and click View Details.
  2. On the right side, check the Bill of Lading section - the following four items must be green:
    • Waybill Issued
    • Import Manifest Submitted to Customs
    • Prepaid Charges: Payment Completed
    • Collect Charges: Payment Completed
  3. Once all are green, click Request Delivery Order.
  4. Select the containers you wish to include and ensure ‘Use Maersk Inland Delivery – Carrier Haulage’ is chosen.
  5. Confirm the town/city name and click Book Inland delivery.
  6. Add the delivery address, including date and time, along with a contact name and press Continue.
  7. Review all details are correct, accept Terms & Conditions and click Submit.
  8. Once confirmed, we will issue a confirmation and your delivery order will be processed.
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