Can I request a physical invoice via mail?
It depends on the country where the invoice is issued. Please check with your local office whether they are still using paper invoices.
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Why can I not select “Incorrect Payer” when I dispute during a partial payment? How do I make a payment? When can I expect to receive a resolution to my dispute? What is a late payment fee? Can I pay my freight invoice in a different currency than that of the invoice? Is there a limit to the number of invoice documents that can be searched for or downloaded at one time? Do I have to add bank account details every time I request a refund? Will I be able to see additional charges that have been included in my total booking cost? Does Maersk accept partial payments? What happens if my dispute is accepted? What if the invoice is incorrect and M/L pulls funds out of my account?New to Maersk.com?
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