If you want to dispute an invoice, you can do so quickly through MyFinance. Your dispute will be logged immediately, and the dispute team will help resolve your case swiftly. Here's how:

1. Click Login in the top-right corner on maersk.com.
2. Once you've logged into your account, go to your Hub dashboard and in the left menu click MyFinance.
3. In MyFinance, click on the Open, Overdue, or Paid tabs.
4. Select a single or multiple invoices with the same dispute reason.
5. Once selected, a menu bar will appear at the bottom of the screen. Click the Dispute icon (to the left of the Pay button).
6. Select a dispute reason from the drop-down list.
7. Select the charge you wish to dispute and provide proof for your dispute. Attach any supporting evidence.

In case you choose Incorrect Payer, we will guide you to Edit Payment Details from the Shipment binder. This will be processed within a few hours and your invoices will either be amended, cancelled or a new invoice will be generated.