Sealand is integrating into Maersk!

Sealand is unifying with Maersk.

By unifying with Maersk, we will offer you extended regional expertise and connectivity, whilst accessing an unmatched global network of controlled assets. We will remain regionally close to you, offering you global reach and scope with a wider range of solutions, globally and locally.

This will allow you to create a supply chain that works for you, your way for your business. Our unmatched combination of our network of controlled assets, new digital platforms, and strong competencies will support your needs, however and whenever they occur.

In line with the unification, these changes will occur:

• In the coming months, we will begin servicing you using the Maersk name.
• Changes to the appearance of physical assets and offices are underway and are expected to continue over the remainder of 2023.
• Our Sealand social media accounts and newsletters will be phased out. Relevant content will be shared on Maersk equivalents going forward.

The unification with the Maersk brand was made with you, our customers, at its centre. It will expand your scope from regional to global, give you access to a greater range of transportation products and logistical services, easy access to booking through Maersk.com.

The benefits Maersk can offer include but are not limited to:

• Global solutions, including ocean, air, and enhanced regional inland options
• Larger range of products and solutions tailored to your needs
• Extensive and controlled transportation networks close to market demands, offering multiple regional and global connections with more short- and long-haul options
• Digital and data platforms that will give more visibility of logistics networks, allowing customers to make timely decisions with ease
• More global expertise and insights into markets
• Fewer contact points

By 01^st October 2023, Sealand will have begun servicing you using the Maersk name. You will hear from us when the time comes. Should you have any questions, our account managers and customer service staff are standing by to help at all times. You can also consult our Brand Transition page on Maersk.com for more information.

In the coming months, we will begin servicing you using the Maersk name. You will then be invited to begin booking through Maersk. Depending on how you currently book with us, we will endeavour to mirror your booking journey with Maersk.

If you need support booking through Maersk.com, we have an easy to follow step-by-step guide. You can consult our Brand Transition page which hosts our Frequently Asked Questions. Our account managers and customer service staff are standing by to help if you need support.

If you use EDI and API connections with a third-party provider, you need to inform this third party once you have been migrated from Sealand to Maersk. After this point, new EDI bookings can only be placed with the Maersk EDI channel.

We understand that even after the migration, there may still be shipments enroute, and we have asked third party providers to continue to send EDI Cargo Status messages until those shipments are complete.

We understand that you may not need or currently be interested in the solutions and products we can offer through our integrated logistics services. In this case, you will still have access to the elements you need, as well as improved connectivity through our controlled asset network. With more short- and long-haul options to choose from, you can better create a supply chain that works for your business needs and challenges.

By simplifying our commercial setup, you will have more modality and fewer restrictions, with an unmatched combination of a controlled asset network, new digital platforms and unique competencies, both global and local, regardless of which services and products you need from us.

We remain committed to providing you with solutions that serve your supply chain and business. Please reach out to our local teams to discuss your needs and what we can offer you.

In the coming months, we will begin servicing our Sealand customers using the Maersk name. The process will be staggered and will take several months.

You will be notified by our teams when we start preparing to serve you as Maersk. When everything is ready, you will be invited to start booking through Maersk. Please be assured that you will be given sufficient notice.

We are doing everything we can to make this transition a smooth experience for you and your business, and to ensure you are advised of changes that may be relevant to your business.

Please note that in line with our beginning to serve you as Maersk, as of 01 October 2023, it will no longer be possible to book with Sealand. We will continue to assist and serve you as Maersk, and kindly suggest you bookmark the Maersk online booking portal for your booking ease.

We are making these changes to ensure the simplification of your booking journey and give your better visibility of your logistics moves by gathering them under one name, Maersk.

Delivering on our agreements is our priority. Existing rate agreements with a validity period extending over the transfer date will remain valid for the original validity period, as will any free time, offers and space commitments provided in connection with those valid rates. In very few cases, it may be necessary to review credit agreements to align existing agreements you have with Maersk. Our local teams will work with you to make sure the transition happens fluidly, and that any disruption is minimised.

We will contact you to let you know when your account with Maersk is ready to use. Once this has happened, you will be invited to book through Maersk.

By unifying Sealand with Maersk, you will have access to Maersk’s unmatched controlled-assets network, giving you more control, visibility, and connectivity regionally as well as globally. Additionally, you’ll have access to a range of transportation products and logistical services, offering even more modality and more access to L&S products than before.

Our ambition is to mirror your current booking journey where possible, and we also want to simplify how you interact with us.

You can find information on how to book, change, or follow your shipping here in the support section of Maersk.com. If you don’t have a Maersk account number yet, you can register on Maersk.com.

Please do not hesitate to reach out to our local teams if you have any questions.

Invoices should be paid as specified. We will notify you of changes to our company details as relevant.

In uniting Sealand with the Maersk brand, we will now be able to offer you access to an even greater suite of products and services, adding increased visibility and control in your global supply chain. Going forward, our strong combined competencies will continue to support your business needs and help you access a global market as well as the regional you have enjoyed through your partnership with Sealand.

Information on all our products and services is available on Maersk.com.

Our current network design is brand agnostic and therefore will not be affected by the brand unification.

Our intra-regional Spot offering will be fully available via maersk.com from 14^th August. Sealand SPOT will no longer be available to you from mid-September 2023. Your booking journey will be very similar. Should you have any questions, please reach out to our local teams for more information. They are standing by to support you in any way you need.

The allocation and rolling protection processes have in the past not been the same for all our brands. However, when we compare the actual reliability and outcome data, we only see very few variances across the brands.

Your new your allocation filings will follow your new contract and be aligned across our teams. It is our expectation that the process alignment will not result in any material difference to the reliability you will experience in the future.

Through this change, you will gain the ability to follow your allocation filings and consumption of your allocation through the functionality on Maersk.com.

We will further improve the allocation protection logic to follow your Origin and Destination forecasts. In situations of unexpected demand, bad weather or other unforeseen challenges, we will continue to do our utmost to minimize delays and keep you informed of any impact.

If you have any further questions, please reach out to our local teams for more information. They are standing by to support you in any way you need.

Our partnership with you remains our priority. As with any major transition, there may be changes to the structure of our organisation. We will do our utmost to ensure that you continue to feel supported and can capitalise on the benefits of the expanded range of products and services. We look forward to remaining a trusted partner to you throughout the integration and into the future.

Sealand contact details, including email addresses, will remain active for a period after the transition. However, staff may start to respond to you from the Maersk addresses.

If you are emailing group emails after the address has changed, your email will be forwarded to the correct inbox, and you will get an autoreply with the new contact details. Until then, you can use the same Sealand contact information as before.

The Federal Maritime Commission (FMC) is an independent federal agency based in Washington D.C. It is responsible for the regulation of ocean borne international transportation of the United States.

Territory falling under the FMC scope includes the USA, as well as the US territories of American Samoa, Guam, Northern Mariana Islands, Puerto Rico, and the US Virgin Island.

As part of Sealand Americas unifying with the Maersk brand, our teams are carefully transitioning customers to the Maersk environment. In the small number of cases where there are changes to contracts, a process is in place to ensure our Sales and Customer Experience teams work through the changes with you. They will ensure you continue to receive the best terms and conditions available to you and that updated contracts are filed with FMC. You will be kept informed throughout the process, whether a new signature is required or not including in instances where changes are required, such as new contract numbers being assigned.

Depending on your current terms and agreements, you may need to approve additional documents. We are doing everything we can to minimise any disruption to customers because of the brand unification and making sure we keep customers abreast of any changes. To remain FMC compliant, there may be some instances where we need to ask for your approval on new or additional documents. We will make sure you are equipped with all the information you need on these changes and our teams will be available to support you through the process in any way you need.