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We strive to resolve your Value Protect claim as quickly as possible. Upon submitting all required documentation and receiving your claim, our team will work to resolve your claim within 14 days.
Download the Value Protect claims guide and explore our Value Protect packages for dry, refrigerated, and special cargo.
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Часто задаваемые вопросы и ответы
Are my goods only covered for the sea voyage? Do I have to file a claim within a certain time period of my cargo delivery? If I have insurance already, why should I buy Value Protect? Is Value Protect insurance? What happens if the repair costs exceed the protected limit with Container Protect? What happens in case of General Average? Will I have to provide a bank guarantee or other documents? What is a claim statement? What should I do if my cargo arrived and is damaged (or lost)? When can I add Value Protect to my booking? Which documents are required to submit a Value Protect claim? Why do I need to provide Average Bond, if Maersk will be placing security on my behalf?Впервые на сайте Maersk.com?
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