Christmas Eve and New Years Eve, Germany update
We are reaching out to you to inform that on 24/12 and on 31/12 we have changed business hours of our Customer Experience teams and changed the opening hours of the Counter in Hamburg.
Our Customer Experience Agents are available on both days, from 08:00 until 12:00, via our usual channels for Germany, Switzerland and Austria.
Our Counter in Hamburg is open from 09:00 until 11:00, please make sure that your external service providers are also aware.
Furthermore, kindly also note that on the 24th and on the 31st no document dispatch will take place. The first dispatch of documents will take place respectively on Monday the 27th of December or Monday the 3rd of January 2022.
If you have any questions, please reach out to your local sales or customer service representative. We want to thank you for your business and look forward to continuously serving your global transportation needs.
We are wishing you happy holidays and a good start into the new year.