We would like to offer you our latest update on the outbreak of COVID-19 and any impact to Maersk’s operations in South Africa.
Maersk leadership teams, as well as management in all other areas where cases of COVID-19 have been identified, are closely monitoring the situation as part of our strong commitment to ensure the safety of our employees whilst working towards mitigating any possible impact to our customers’ operations.
Please bookmark this advisory page where you will always find the latest update for South Africa!
2 April 2020:
In order to ensure the safety of the population and to put a stop to the COVID-19 outbreak the South African Government has implemented a 21-day lockdown effective 24h00 26th March 2020 until 16th April 2020. We would like to inform you that Maersk will continue to be fully operational with all the staff working remotely from the safety of their own homes.
Terminal & Vessel Operations
As per the latest advisory from Transnet Port Terminals (TPT), Terminals in Durban, Port Elizabeth and Cape Town will continue to operate during the lockdown, however on a reduced capacity basis. East London terminal will not handle containers during this period. Our Vessel operations team are operating 24 hours.
Our depots will be open during this period and will operate with a skeleton staff compliment and are enforcing strict hygiene and social distancing measures.
In light of the lockdown, we realise that some Cargo owners will temporarily cease operations during this period resulting in the disruption of Imports and Exports. Maersk will implement the following measures to support these customers during this period.
Movement of essential cargo
To enable the movement of Essential cargo, our advisory dated Friday 27th March detailing the procedures and timelines remains with the following additional requirements
- Release documents submitted no later 72 hours prior Vessel Arrival must be accompanied by a declaration by the consignee that the goods being requested for release are deemed Essential.
A copy of CIPC permit should accompany the release.
- Release documents not received within the deadline, cargo will be assumed to be non-essential.
Movement of Non-Essential Cargo
Whilst the notice issued by the Ministry of Transport allowing the movement of non-essential cargo, to date no changes to this has been made to gazetted laws. As such Maersk have suspended all movement of non-essential cargo from Terminal to Overstay facilities to comply with current legislation.
All releases received from customers relating to non-essential cargo will not be processed and put on hold.
Once the movement of non-essential cargo to an overstay facility has been legislated, we will revert to process shared previously.
We appeal to you to be patient with us as we strive to service your needs as quickly and efficiently as possible.
Should you have any concern and/or queries, please feel free to contact your Maersk Local Representative, we will be happy to assist you.
Keep your business moving during the COVID-19 situation
We have outlined solutions which might help during this uncertain time. We are developing alternative services across the logistic chain where possible and our customer service teams are able to provide more context.