Following the events that have compromised the operations in the Ports of Lisbon, Maersk is happy to announce that we have in place a new product for our customers to minimize the impact of the vessel omissions in Lisbon.
Please take note of the Alternative Services:
Export:
Export cargos with Origin Lisbon, Portugal will have an intermodal leg, via rail, to Yilport Leixões terminal.
- Delivery of containers to be performed in Bobadela – ALB – Área Logística da Bobadela, SA. Open from 07am to 20pm.
- All containers must perform gate-in delivering the export customs clearances and with VGM updated via maersk.com – we reinforce there will be no alternative on customs procedures or VGM services after gate-in in ALB.
- Customers must deliver units on Wednesday, Thursday and Friday of the previous week of the vessel. Ex: vessel with ETA on March 20 needs to be delivered on 11-12-13 of March.
- The rail costs are 190eur/20’ and 290eur/40’.
- Maersk will not perform services to reefer/OOG/IMO (class1 and 7) cargos.
Import:
Import cargos with Destination Lisbon, Portugal will have an intermodal leg, via rail, to Bobadela – ALB – Área Logística da Bobadela, SA terminal.
- Containers will be moved from Yilport Leixões only on customs cleared status.
- We request all customers to perform customs clearances 4 working days after discharge of container.
- The rail costs are 190eur/20’ and 290eur/40’.
- Maersk will not perform services to reefer/OOG/IMO (class1 and 7) cargos.
We would like to take the opportunity to remind you of our local contacts:
- Customer Service PT.IMPORT@MAERSK.COM / PT.EXPORT@MAERSK:COM. Phone +351 21 898 00 00
- Customs Department – Export / Import Customs Clearances requests PT.CUSTOMS@MAERSK.COM
- Customs Department – Dedicated email to receive export clearances for manifest purposes only PT.MRN@MAERSK.COM
- Intermodal Department –Inland tariffs available on Inland Price Lookup
Remember, our customer service and commercial teams area always available to support you whenever you need us.
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