Shipping to and from U.A.E.

Your complete guide to shipping to and from U.A.E. Find the right route, get Maersk office locations, discover local solutions, payment options and more.

COVID-19 Operational status

Due to COVID-19, key elements of your supply chain like warehousing, terminal or customs operations might suffer disruption. In order to react to any change we are capturing and updating daily the latest operational status for each country.

COVID-19 Operational status (updated 21-05-2020)

Operation Market Status Maersk Operational Status
Operation
General status
Market Status
  • UAE&'s imposed strict curfew for the EID holidays, starting May 20 (8pm to 6am).
  • Return to work was allowed only for 30% of workforce.
  • Owing month of Ramadan, short office hours, typically through 2PM only.
  • Mandatory precautionary measures include wearing of surgical masks and gloves during outdoor visit to supermarkets, etc.
  • Restaurants take-away only and recreational places closed.
  • Ports / Terminals / WND working but slowdown.
  • Border / intermodal disruption, slowdown and closings.
Maersk Operational Status
Operation
Counter open
Market Status
Reduced hours
Maersk Operational Status
  • Reduced working hours till 1PM owing month of Ramadan starting Apr 26. WFH through end of May.
  • We have deployed 'drop off' boxes outside counter and no 'human-interaction' between cus and staff at the counter.
  • Drop off gets vacated every 2-3 hours and staff sitting inside office releases documents.
  • Reduced working hours with partial counter deployment as of now, expect to bring it to 50% in office and 50% in WFH from counter colleagues.
  • Full focus on OBL to SWB conversion, Telelx releases and working with relevant dependable accounts/banks to allow electronic release.
Operation
Ocean carrier status
Market Status
Business impacted
Maersk Operational Status
  • Slow operations inside JAL and Abu Dhabi Khalifa port.
  • Blankings planned for the month of May. For complete details, please contact UID sfb001.
  • Some delays on cleranaces/hand overs though not impacting our vessel arrivals/departures.
Operation
Reefer booking acceptance
Market Status
Business impacted
Maersk Operational Status
Operation
Terminal status
Market Status
Operating with limited capacity
Maersk Operational Status
  • Normal operations inside JAL and Abu Dhabi Khalifa port.
  • Blankings planned for the month of May.
  • For complete details, please contact UID sfb001.
  • Some delays on cleranaces/hand overs though not impacting our vessel arrivals/departures.
Operation
Customs authorities
Market Status
Partially open
Maersk Operational Status
Operation
Warehousing
Market Status
Operating with limited capacity
Maersk Operational Status
Triborg closed. CWT and Jumbo open and operational but with skeletal crew.
Operation
Inland container yards
Market Status
Partially Open
Maersk Operational Status
Operation
Inland trucking
Market Status
Restrictions on certain corridors
Maersk Operational Status
KSA is slowly implementing complete lockdown – when in full effect, will impact truck moves. Massive congestion and delays > +1 or +2 days. Trucker/driver shortage.
Operation
Rail transport
Market Status
No Service
Maersk Operational Status
Operation
Barge shipment
Market Status
Restrictions on certain corridors
Maersk Operational Status
Operation
Air freight
Market Status
No Service
Maersk Operational Status
Stoppages of all terminals in the country though with exceptions of essential parcel being handled by the relevant carriers.

Local information

Port
Abu Dhabi
Address
635 Al Khaleej Al Arabi St - Abu Dhabi - United Arab Emirates
Telephone
Opening hours

With offices in Dubai and Abu Dhabi, comprehensive inland services and a regular connection from the port of Jebel Ali to our unrivalled global shipping network, we make it easy for businesses across the United Arab Emirates to connect to almost anywhere in the world.

Whether you are shipping oversized cargo, refrigerated or dry goods, we have the equipment and expertise to get your cargo to its destination.

Useful information

Get up-to-data local information about holiday periods, charges, payment services, procedures and restrictions, and more.

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