Shipping to Turkey

Get up-to-date local information about holiday periods, charges, payment services, inland transport procedures and restrictions, and more.

Local Payment Options

We can assist you better:

  • If you advise your Bill of Lading number as reference while you re making your payments
  • If you make your payments at the same currency as the invoice

Cash deposit release process:

Cash deposite repayments will take around a week after you submit your request to us. Necessary documentation should be scanned and forwarded to the related collection specialists. In order to be able to make the payment, kindly prepare your payment order on company paper signed and sealed. In case payment needs to be paid to customer brokerage agent, payment order should still be prepared by contractual customer. Below should be included in payment order;

-In case payment will be done to contractual customer; 1) Company name: 2) Bank name: 3) Iban no: 4) Branch name: 5) Branch code: 6) Reciept for deposite payment

-In case payment will be done to custom brokerage agent; 1) Customer Brokerage agent name: 2) Customer Brokerage address: 3) Customer Brokerage address postal code 4) Customer brokerage tax office and tax no: 5) Bank name: 6) Iban no: 7) Branch name: 8) Branch code: 9) Reciept for deposite payment 10) Proxy: 11) Signature sirkular 12) telephone and fax.

Thanks for your cooperation.

Frequently asked questions (FAQ)

1. In which banks do you have accounts?

Maersk Line A/S has accounts in two banks, Citibank and Yapı ve Kredi. You may make your payments to these accounts. In case the payment is done by custom brokerage firm please make sure as well as the bill of lading number please mention the name of the actual customer.

2. What are your bank account numbers?

Yapı ve Kredi Bankası :

FİRMA

BANKA İSMİ

ŞUBE İSMİ

BANKA NO

ŞUBE NO

IBAN

PARA BİRİMİ

SWIFT KODU

MAERSK LINE A/S

YAPI VE KREDİ

ULUSLARARASI BANKACILIK SUBESI

763

67

TR730006701000000042964837

TRY

YAPITRIS

MAERSK LINE A/S

YAPI VE KREDİ

ULUSLARARASI BANKACILIK SUBESI

763

67

TR940006701000000042964847

USD

YAPITRIS

MAERSK LINE A/S

YAPI VE KREDİ

ULUSLARARASI BANKACILIK SUBESI

763

67

TR450006701000000042964856

EUR

YAPITRIS

MAERSK LINE A/S

YAPI VE KREDİ

ULUSLARARASI BANKACILIK SUBESI

763

67

TR600006701000000042964877

GBP

YAPITRIS

Citibank:

FİRMA

BANKA İSMİ

ŞUBE İSMİ

BANKA NO

ŞUBE NO

IBAN

PARA BİRİMİ

SWIFT KODU

MAERSK LINE A/S

CITIBANK

ISTANBUL MERKEZ SUBE

92

1

TR820009200000000001980009

TRY

CITITRIX

MAERSK LINE A/S

CITIBANK

ISTANBUL MERKEZ SUBE

92

1

TR380009200000000001980025

USD

CITITRIX

MAERSK LINE A/S

CITIBANK

ISTANBUL MERKEZ SUBE

92

1

TR910009200000000001980041

EUR

CITITRIX

MAERSK LINE A/S

CITIBANK

ISTANBUL MERKEZ SUBE

92

1

TR190009200000000001980076

GBP

CITITRIX

3. What should I write as referans while I am making my payments?

Kindly advise your Bill of Lading number as reference while you re making your payments

4. Which exchange rate should I use for paying my invoices?

Due to payments done with different currencies then actual invoice currency in case there are differences, manual settlements will not be done. In order to avoid such currency differences and to be able to assist you better please make your payments at the same currency as the invoice.

5. I havent received my invoice. What should I do?

Please write to  fatura.talep@maersk.com

6. Can I get a copy of my invoice? Could you undersign it is same as original?

Please write to  fatura.talep@maersk.com

7. I have received wrong invoice. What should I do?

If the amount is not correct: Please contact your sales person and and send the wrong invoice to our offices. Incase if you already had registered the wrong invoice, you may prepare a return invoice for the full amount. Kindly note return invoice equaling the difference between old and new invoice amounts will not be accepted, for return invoice we will only accept when it is equal to whole invoice amount.

If wrong party is invoiced: Please contact your customer service agent and send the wrong invoice to our offices.Incase if you already had registered the wrong invoice, you may prepare a return invoice for the full amount. Kindly note return invoice equaling the difference between old and new invoice amounts will not be accepted, for return invoice we will only accept when it is equal to whole invoice amount.

If a duplicate invoice received: If you have received duplicate invoice for the same amount and invoice number on the right upper part of the invoice (starts with 560 and composed of 10 digits) is same you may register any of the invoices and send the other one to us together with the copy of the other invoice. Incase invoice number (that starts with 560) is different kindly register the new invoice and send us the old invoice together with the fotocopy of the new invoice.

8. What should I do to recieve my invoices in TL?

Please send your request to your customer service reperesentative. Your invoices will be prepared in TL by using Central Bank currency of 5 working days earlier to the scheduled arrival of the last vessel for import or to the scheduled departure of first vessel for export.  

9. What should I do for BA/BS reconciliation?

According to article 207 of tax legislation “International transportation companies and representative organizations within Turkey are obliged to keep revenue book "Hasılat defteri" and not obliged to keep accounting book “muhasebe defteri”. According to same legislation as foreign-based tax payer our company Maersk Line A/S is not responsible with Ba-Bs b form registeration thus you may declare the amounts per your records. As this is not a stopper to do reconcilement with our customers our colleagues will be assisting you to do so while a written BA-BS confirmation will not be given

Useful Links

Inland Haulage

Inland haulage includes transportation from vendors to the port of shipment, and from discharge port to the point of stripping of the ocean container by truck and/or rail.

We ensure that your products are moved on the right time, to the right place. Whatever your need for inland transportation is, you can count on us to deliver an effective and cost efficient inland haulage service.

Our offers include:

  • One Stop-shopping combining your land and ocean transport needs. 
  •  VAT Free Inland Haulage to the door to door contracts by Maersk Line Bill of Lading.
  • Competitive Prices
  • No Deposit payment
  • Equipment Release Prioritisation for Maersk Line Store Door Shipments. 
  • Dedicated Maersk Line Staff to handle your inland operations
  • Experienced Reefer Inland Transportationfor your perishable cargo.
  • Gaziantep, Kayseri & Konya Commercial Container Depotsto answer your equipment needs faster & decrease your supply chain cost. 

Truck Services

 PORT  INLAND
 Aliaga  Izmir city center
 Aliaga  Gaziemir
 Aliaga  Kemalpasa
 Aliaga  Aydin
 Izmit  Denizil
 Izmit  Ankara
 Ambarli  Ikitelli
 Ambarli  Hadimkoy
 Ambarli  Corlu
 Mersin  Gaziantep
 Mersin  Konya
 Mersin  Kayseri
 Mersin  Adana
 Mersin  Kahramanmaras
 İskenderun  Gaziantep

Rail Services

 PORT  INLAND
 Mersin  Gaziantep
 Mersin  Kayseri
 Mersin  Konya
 İskenderun  Gaziantep
  • Price are valid for both 20’ & 40’ Dry Equipment.
  • Waiting fees applies after 12 hours.
  • Bonded transfer opportunities available up on request.
  • Above mentioned rates are valid until 30.09.2017 and calculated based on the booking PSD (Price Calculaton Date). For more information, please contact your sales representative.
  • Unless otherwise specified herein, this quotation, bookings and carriage are subject to Carrier’s Terms for Carriage, including in particular its choice of law and jurisdiction, available at http://terms.maerskline.com/Carriage

Weight Restrictions

 Railway  
 20’dry  28.500 kgs
 40’dry/hdry  30.000 kgs
 Road  
 20’dry  24.500 kg
 40’dry/hdry  24.000 kg

CUSTOMER RECOMMENDING MAERSK INLAND SERVICES

"We had a very good experience from the very first shipment with Maersk Line Inland serivces. Customer Service supported and guided very well. We feltmuchmorecomfortablewhileweareproviding door to door service to our customers through a singleprovider.Thatswhywewillcontinuetooffer this improved inland service to our customers and promoteitforupcomingshipments"|
Esna International Freight Forwarder Co.Ltd.

 

 

 

 

Office Details

Saray Mah. Dr. Adnan Buyukdeniz Cad. Akkom Ofis Park 2,2. 

Blok No: 4 Kat: 17 Umraniye / Istanbul ,Turkey 

 Import  +90 444 0 675  tr.import@maersk.com
 Export  +90 444 0 675  tr.export@maersk.com


Email your local office

If you want to speak to a sales person about a new shipment or if you have a question about your existing shipment, you can email us and we will respond within the next two days. If you have a more immediate question, you can search for help online.