Shipping to and from South Korea
Your complete guide to shipping to and from South Korea. Find the right route, get Maersk office locations, discover local solutions, payment options and more.
Payment
Get an overview of payment options when shipping.
1. Bank Transfer:
- Account Name: MAERSK KOREA LTD
- KRW Account:0002673002 Swiftcode: CITIKRSX
- USD Account:5002673012 Swiftcode: CITIKRSX
- Bank: Citibank(KOREA Branch) Address: 24 Cheonggyecheon-ro, Jung-gu, Seoul 04521, Korea
As part of brand integration of the Sealand Maersk into Maersk, we kindly request that all payments starting from September 1st, 2023, be directed to above Maersk bank account.
Important Note: To ensure a smooth and efficient transaction, we kindly request that you promptly upload the payment remittance via our MyFinance platform. This will help prevent unnecessary delays or additional costs such as Late Payment Fee.
OFAC restricted shipments
For shipments from/to Cuba, Iran, North Korea, Sudan or Syria are under United States of America (U.S) trade sanctions (commonly referred to as OFAC embargoed shipments), it is imperative that payments are directed to designated accounts only. Please refer to below customer advisory on this matter. Should you require further assistance, please contact KR.Collection.Ocean@maersk.com.
Contact point
KR.Payment.Ocean@maersk.com : Payment, Receipt, Refund inquiry
KR.Collection.Ocean@maersk.com : Korea Import Demurrage and Detention invoice, Rate of Exchange inquiry
We carefully determine our Rate of Exchange (ROE) to align with Foreign Exchange sourcing requirements, aiming to mitigate FX risk scenarios. Maersk ROE is based on executable market rates specific to each FX market, taking into consideration the internal cost of hedging FX risk and transaction costs.
To access the ROE information, please refer to the invoice of your shipments on MyFinance or Arrival Notice.
Download historical record daily exchange rate
MyFinance
Our online platform providing information and insight whenever you need it.
Information on the go
MyFinance gives you visibility on digital services provided and your payables within hand’s reach. Insight into your invoices paid and status of overdue invoices to manage your cash flow and payments on time.
Easy and safe
MyFinance allows you access to financial information, no matter where you are in the world. All our financial service offerings are available digitally and are extremely secure.
MyFinance online features
Open Invoices- All open and outstanding invoices will be listed under this tab.
- Single or multiple invoices search and download option available.
- You can also view and download invoice PDF copies.
- Single and bulk invoices (one dispute reason) can be disputed from Open Invoice tab.
- Open Credits available in customer account are listed under this tab.
- Paid invoices available under this tab.
- Can also view invoice and payment receipts.
- Single and bulk invoices (one dispute reason) can be disputed from Paid Invoice tab.
- Invoices which have been disputed are available under this tab.
- Customers can view status and comments.
- Customers can view all Open invoices and credits.
- CHA’s, 3rd party agents, registered on MyFinance can view and download local in-voices from Search tab.
- For Freight, Detention and Demurrage invoice type, approval is required from con-signee, which can be requested online.
- Consignee/Payer can request agents to be linked to their customer codes through chat or write email to CENWWWSVCREG@maersk.com with details of customer and agent code.
- Cash customers who have made payments offline (cheque, draft, etc..) can submit their payment remittance online from Open Invoices tab
- You also have other options to submit payment remittance. Click on Create Payment remittance button
- Correct Invoice not available
- This is a deposit/advance
- Container deposit
Refunds
- You can submit refund requests online for
- Overpayment
- Container Deposit
- View the status of your refund requests