Shipping to and from Papua New Guinea

Your complete guide to shipping to and from Papua New Guinea. Find the right route, get Maersk office locations, discover local solutions, payment options and more.

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Payment

Get an overview of payment options when shipping.

MyFinance

MyFinance significantly reduces your paperwork and gives you a simple overview of your invoices and accounts.
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Our online platform providing information and insight whenever you need it.

Information on the go

MyFinance gives you visibility on digital services provided and your payables within hand’s reach. Insight into your invoices paid and status of overdue invoices to manage your cash flow and payments on time.

Easy and safe

MyFinance allows you access to financial information, no matter where you are in the world. All our financial service offerings are available digitally and are extremely secure.

MyFinance online features

Open Invoices
  • All open and outstanding invoices will be listed under this tab.
  • Single or multiple invoices search and download option available.
  • You can also view and download invoice PDF copies.
  • Single and bulk invoices (one dispute reason) can be disputed from Open Invoice tab.
Credits
  • Open Credits available in customer account are listed under this tab.
Paid Invoices
  • Paid invoices available under this tab.
  • Can also view invoice and payment receipts.
  • Single and bulk invoices (one dispute reason) can be disputed from Paid Invoice tab.
Dispute Cases
  • Invoices which have been disputed are available under this tab.
  • Customers can view status and comments.
eStatement
  • Customers can view all Open invoices and credits.
Agent Solution
  • CHA’s, 3rd party agents, registered on MyFinance can view and download local in-voices from Search tab.
  • For Freight, Detention and Demurrage invoice type, approval is required from con-signee, which can be requested online.
  • Consignee/Payer can request agents to be linked to their customer codes through chat or write email to CENWWWSVCREG@maersk.com with details of customer and agent code.
Create Payment remittance (available only in Bangladesh, Japan, South Korea, Macau, Malaysia, Oman, Portugal, U. A. E.)
  • Cash customers who have made payments offline (cheque, draft, etc..) can submit their payment remittance online from Open Invoices tab
  • You also have other options to submit payment remittance. Click on Create Payment remittance button
    • Correct Invoice not available
    • This is a deposit/advance
    • Container deposit

Refunds

  • You can submit refund requests online for
    • Overpayment
    • Container Deposit
  • View the status of your refund requests

News in Asia Pacific

Advisories Safmarine Customer Experience Transition into Maersk - Malaysia
We aim to keep the customer experience seamless as we transit into our new brand strategy. Please be informed of below communication matrix changes which will take effect from 01 November 2020.
We aim to keep the customer experience seamless as we transit into our new brand strategy. Please be informed of below communication matrix changes which will take effect from 01 November 2020. 23 Oct 2020
Advisories Olivia Maersk v.039S/044N – Port swap between Melbourne and Sydney
Due to the current congestion in Sydney, Olivia Maersk v.039S/044N will perform a port swap calling Melbourne first, followed by Sydney.
Due to the current congestion in Sydney, Olivia Maersk v.039S/044N will perform a port swap calling Melbourne first, followed by Sydney. 22 Oct 2020
Advisories Safmarine Customer Experience Transition into Maersk
We aim to keep the customer experience seamless as we transit into our new brand strategy. Please be informed of below communication matrix changes which will take effect from 01 November 2020.
We aim to keep the customer experience seamless as we transit into our new brand strategy. Please be informed of below communication matrix changes which will take effect from 01 November 2020. 21 Oct 2020
Advisories Manila Export Out of Gauge Cargoes Requirement Update
International Container Terminal Services, Inc. has provided space within the area for all export Out of Gauge Shipments. All OOG Cargoes can now gate in earlier to process their preload inspections, lashing and safety measures.
International Container Terminal Services, Inc. has provided space within the area for all export Out of Gauge Shipments. All OOG Cargoes can now gate in earlier to process their preload inspections, lashing and safety measures. 20 Oct 2020
Rate announcements Equipment Management Import Fee (EMI) - World to Brazil
19 Oct 2020
Advisories Open Port Acceptance in at Dili, Timor Leste
Maersk is committed in providing you with best-in-class services at all times, which is why our endeavor is to always keep you updated on any latest information. Timor Leste is a country with great potential.
Maersk is committed in providing you with best-in-class services at all times, which is why our endeavor is to always keep you updated on any latest information. Timor Leste is a country with great potential. 19 Oct 2020
Advisories Rotation change for TP18 Far East Asia to/from US East Coast
In our continued efforts to improve service schedule reliability and customer experience, we will be changing our TP18 schedule and rotations.
In our continued efforts to improve service schedule reliability and customer experience, we will be changing our TP18 schedule and rotations. 19 Oct 2020
Advisories Batangas Dangerous Cargo Documentary Requirement
As per Batangas Terminal Regulations, all customers with export and import Dangerous Cargo to Batangas Terminal will be required to submit hauler’s permit to operate.
As per Batangas Terminal Regulations, all customers with export and import Dangerous Cargo to Batangas Terminal will be required to submit hauler’s permit to operate. 16 Oct 2020
Press releases Maersk air freight services start with chartered airplane from Thailand to Japan
Tailored air charter solution provides dedicated capacity and increased control for customers
Tailored air charter solution provides dedicated capacity and increased control for customers 14 Oct 2020
Advisories 2020 CHX November Blanking Plan
Maersk is working to ensure all challenges are managed in the best way possible along this supply chain including, balancing our network to match reduced demand.
Maersk is working to ensure all challenges are managed in the best way possible along this supply chain including, balancing our network to match reduced demand. 13 Oct 2020
Advisories Port Call Change - Far East Asia to Indian Subcontinent - CHX
Chennai Express service will drop Laem Chabang call but TP11 will add Laem Chabang direct call to provide connecting capacity for Laem Chabang volume to Indian Subcontinent and enhance the network.
Chennai Express service will drop Laem Chabang call but TP11 will add Laem Chabang direct call to provide connecting capacity for Laem Chabang volume to Indian Subcontinent and enhance the network. 12 Oct 2020
Advisories Service Change - Far East Asia to Indian Subcontinent - FI2 and FI3
In order to make your supply chain more efficient both in terms of cost and time, day-in and day-out, we have introduced the new FI3, Far East-Indian subcontinent service.
In order to make your supply chain more efficient both in terms of cost and time, day-in and day-out, we have introduced the new FI3, Far East-Indian subcontinent service. 12 Oct 2020

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