To help ensure the smooth release of your import shipments, we would like to remind you of the importance of lodging your import shipments within the prescribed period based on the vessel manifest registration (tagging time) date with the Bureau of Customs (BOC).
We have recently encountered instances where some import shipments were tagged as abandoned by the BOC due to the absence of shipment lodgement within the required timeframe, even though the cargo had not yet been discharged from the vessel.
As a precautionary measure, we strongly encourage all customers to monitor their shipments closely and complete the required document lodgement within the prescribed period to avoid abandonment tagging, customs-related issues, and potential delays in cargo release.
If you have already completed the required lodgement, no further action is needed. Otherwise, we kindly request that you coordinate with your customs broker or process the necessary documentation as soon as possible.
In case of any questions, please do not hesitate to contact your local Maersk PH Customer Service Representative through the following channels:
Main Number +63 282313126 / Toll Free Number +180011102911
Export concerns: ph.export@maersk.com
Import concerns: ph.import@maersk.com
Thank you for the understanding and unwavering support