Shipping to and from South Africa

Your complete guide to shipping to and from South Africa. Find the right route, get Maersk office locations, discover local solutions, payment options and more.

COVID-19 Operational status

Due to COVID-19, key elements of your supply chain like warehousing, terminal or customs operations might suffer disruption. In order to react to any change we are capturing and updating daily the latest operational status for each country.

COVID-19 Operational status (updated 25-05-2020)

Operation Market Status Maersk Operational Status
Operation
General status
Market Status
  • Tiered Risk Model -   Level 5, A national lockdown was enforced between 27 March and 30 Apr.
  • A move to level 4 as of 1 May has seen the easing of certain regulations enabling specific sectors to return to work in a bid to mobilise the economy.
  • Restriction on the movement of goods has been lifted however limited to those companies which are permitted to operate under level 4.
  • As of 1 June, the country will move to Level 3 which sees even more companies resume operations.
Maersk Operational Status
Operation
Counter open
Market Status
Reduced hours
Maersk Operational Status
Online transactions prioritized with only skeleton staff at Counter, reduced hours will be in efect from 06 Apr.
Operation
Ocean carrier status
Market Status
Business impacted
Maersk Operational Status
  • Shipment release for all cargo  is urged to be actioned 72hrs prior vessel ETA to meet the the terminals deadline of 48hrs prior ETA.
  • All cargo uncleared by day 2, will be moved into the overstay depot by a Maersk nominated haulier to alleviate terminal congestion. Exports - the export of all goods is now permissible.
  • Restriction on the movement of goods has been lifted however limited to those companies which are permitted to operate under level 4.
Operation
Reefer booking acceptance
Market Status
Business as usual
Maersk Operational Status
Operation
Terminal status
Market Status
Operating with limited capacity
Maersk Operational Status
  • Shipment release for all cargo  is urged to be actioned 72hrs prior vessel ETA to meet the the terminals deadline of 48hrs prior ETA.
  • All cargo uncleared by day 2, will be moved into the overstay depot by a Maersk nominated haulier to alleviate terminal congestion.
  • Major terminals have reduced capacity due to skeleton staff. Two of the smaller terminals are closed.
Operation
Customs authorities
Market Status
Open
Maersk Operational Status
Operation
Warehousing
Market Status
Some warehouses closed
Maersk Operational Status
  • Warehouses have become operation again however are operating on reduced capacity (staffing).
  • Production / operation is limited to those companies which are permitted to operate under level 4
Operation
Inland container yards
Market Status
Partially Open
Maersk Operational Status
Depots remain operational with reduced capacity due to skeleton staff and reduced operational hours
Operation
Inland trucking
Market Status
Restrictions on certain corridors
Maersk Operational Status
The transportation of goods is limited to those companies which are permitted to operate under level 4 of the lockdown
Operation
Rail transport
Market Status
Restrictions on certain corridors
Maersk Operational Status
Restrictions on certain corridors
Operation
Barge shipment
Market Status
Maersk Operational Status
Operation
Air freight
Market Status
Restrictions from/to certain destinations
Maersk Operational Status
Minimal airfreight options available in South Africa.

Local information

Main office
Cape Town
Address
Roggebaai Place, 8th Floor, 4 Jetty Street, Foreshore, Cape Town
Telephone
+27 (21) 408 6000 (Reception Desk), +27 (21) 408 6888 (Customer Service)
Opening hours
Front Counter Operating Hours: Monday-Friday: 08:00-16:30

Headquartered in Cape Town with offices in Port Elizabeth, Durban, East London and Johannesburg, Maersk South Africa (Pty) Ltd. has been connecting South African businesses to key markets around the world since 1992, via a comprehensive road and rail network that joins seamlessly with our global ocean fleet.

We have the expertise, global presence and local knowledge to get your cargo to its destination on time – wherever in the world that happens to be.

Useful information

Get up-to-data local information about holiday periods, charges, payment services, procedures and restrictions, and more.

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