Shipping to and from Virgin Islands US

ALL Maersk doubt/question must be raising with our Customer Service Team

Local Agency: We don’t have any local Agents at US Virgin Islands. Please contact us using our Business Address mentioned below:

Maersk Contact: Carislands.import@maersk.com

Peak Seasons: : During September to December. Maybe we can experience space pressure on feeder service.

Port Storage Fees: To be managed separately and strictly between customer and local terminal.

OOG: Feeder Pre-approval is necessary send message to Carislands.import@maersk.com.

Seal number: Seal number is mandatory for all containers.

Consignee full details: Consignee full details in the bill is needed including the e-mail address and phone.

No collect charges: Collect Charges are restricted.  All charges manifested in our bills must be PREPAID as we don’t have any Maersk Agency at destination. All charges must be updated in the bill as prepaid – payable at origin.

Weight limitation: 70,000 lb / 31,751 kg (Including the Tare weight) If the weight is exceeded the cargo couldn’t be moved towards destination and will be returned to origin. Shipping Instructions must be rejected / put on HOLD if overweight occurs Customer must receive notification of the situation, so weight conditions are complied.

No foreign consignee accepted:

• Local consignee is mandatory.
• If consignee is “To order” or Local Bank first notify party from destination is mandatory.
• Foreign bank or consignee is not acceptable.
• In transit clause is not acceptable.

Vehicles: Subject to pre-approval by destination Country (please raise request to carislands.import@maersk.com - Vehicles cannot have any soil/dirt/debris on or outside the unit. Vehicles cannot have any leaking fluids.

Original bills: We will not print Original BLs at destination as we don’t have local Agency.  Express Release – Sea Waybill is accepted. Or Shipper must send the full set of original BLs to their consignee by courier.

No partial bills: Partial bills are not allowed.

Seal Number: Seal number is mandatory; if seals are not manifested unit will not be move to its destination. Feeder and destination local customs requires it.

IMO – List of Dangerous commodities NOT ACCEPTED:

List of Materials not accepted by the feeder (barge) 

• Class A and B Explosives (Class 1.1, 1.2 All compatibility groups Calss 1.3)
• Class C Explosives (Class 1.4 compatibility groups: A,B,C,D,E,F,H,J,K,L, N
• Blasting Agents (Class 1.5,1.6)
• Infectious Substances (Class 6.2) Radioactive Materials (Class7) Hazardous Waste Materials
• Ammonium Nitrate 5.1 UN 1942 due to Haz Mat Safety regulations.

Switch bill: Not acceptable

Bank name as consignee: Should be a local bank

In transit: In transit Clause not acceptable

Equipment acceptance: 45ft equipment not accepted under no circumstances (do not place bookings for 45ft equipment).

OOG-FlatRack-OpenTop (special equipment) - Subject to special approval with destination country.

Seaway bill: We accept Sea waybill / express release.